Global expertise Local experience Africa’s best TV Distribution Platforms Use a custom designed TV Platform to reach your target market TV Distribution Platforms • All our TV platform Head-Ends are built and tested at our workshop facilities prior to being delivered on site • Custom Head-End enclosures are provided, according to on site or customer specifications • Our site surveys and proposals allow you new networks which are designed to provide the best user experience • Untangle yourself from old systems, cabling and continuous maintenance problems TV Distribution Platforms • You need repeatable picture quality • You need more functionality • You need Video on Demand, guest or client information channels, and interactive services • We comply and enhance with Internet Access and Voice over IP technologies • We cater to South Africa and countries throughout our African continent TV Distribution Platforms • Perfect for all industry sectors, including: – – – – – Hotels, Guest Houses and Restaurants in the Hospitality Industry Gyms, Hospitals and Clinics in the Health Industry Casinos, Pubs and Clubs in the Entertainment Industry Mines, Refineries and Accommodations in the Mining Industry Investment, Insurance and Banking institutes in the Financial Industry Satellite Master Antennae Television (SMATV) • For digital satellite television reception from recognised South African commercial service providers such as TopTV, Sentech and DSTV in Southern Africa • For Satellite TV reception from other specialised International Service Providers who provide satellite footprints over the African continent Satellite Master Antennae (SMATV) • Advantages include: – – – – – Repeatable television services Repeatable picture quality at every screen Customized channels Digital quality TV reception Reduced cost per viewpoint Set Top Boxes (STBs) • A device which acts as an addressable interface between the user, the system and the service being provided • Used extensively in the hospitality industry to supply content, information channels, interactive services and internet access at the viewpoint Interactive Video on Demand (VOD) • Allow your guests or employees to access videos, movies or company shows through any TV set within your building via existing or new cable infrastructure • Simple billing options. Integrated billing systems are used for pay-per-view movies High Speed Internet Access (HSIA) • Guests log in with their name and room number via an access code provided by reception • Wired or wireless access technologies can be utilised • Simple billing options. Integrated billing systems are used High Speed Internet Access (HSIA) • Fixed IP addresses • Virtual Private Network connections are handled seamlessly without user intervention, freeing hotel staff to focus on their tasks • Secure Digital TV • We supply OTRUM systems – international guest-focused entertainment platforms, which can be run over Coaxial, or Ethernet based Local Area Network infrastructures • Offers centralised marketing possibilities for effective guest communication Digital TV • Perfect picture quality in every room • Digital implementation of IPTV, DVB-C and DVB-S/S2 over Coaxial, Ethernet, Fibre or hybrid infrastructures • Recommended for High Definition Signal distribution While you sleep we monitor and repair TAV Service Department Our after-sales service • Online monitoring and preventative maintenance means minimum downtime and disruption • Our support team is on hand to help 24/7 if you’re a rental customer or have negotiated an SLA • Our warehouse carries stock of most spare line items so faulty equipment can be replaced quickly if planned for with a negotiated SLA Service is our priority • We take pride in top notch customer service • Our customer call centre is available from Mon am to Sat pm • After hour's line for technical assistance and emergency repairs • We service your requests 24/7 throughout the year if you rent from us or have an SLA Technical support • We have: – Teams of dedicated technology experts – Separate service technician and installation teams – Standby technicians • Calls logged before 10:00 will be attended to same day • Calls logged later will be attended to same day if possible or next business day • Customised SLA’s are available on request Online tracking • Our automatic communication system means you’re always in the loop: – It notifies you every time status changes – From when service call is logged until it is complete – If you have a problem after hours, we have a separate support line for technical assistance and emergency repairs Monthly reports • Our monthly reports add value to our rental customers • As a rental customer, we can send you monthly reports on all logged service calls • These allow you to verify how efficiently, timeously and exceptionally our team services your requests Spares • Our warehouse carries stock of most spare line items for facilitation in quick deployment to repair or replace faulty equipment • Loan stock can be available for equipment not repaired within 48 hours as part of a requested SLA As one of the largest suppliers in Africa, we give you the best communication future with our AV offerings About us • Since 1978, we have become digital and communication experts through our global expertise and local experience • We make audiovisual technology: – Easy to use – Easy to manage – Easy to afford BBBEE rating • We are a Level 3 BBBEE Value Added supplier • Our BBBEE ownership boosts your supply chain ratings Clients • We have clients in: – – – – – – Hospitality Health Retail Leisure and sporting industries Telecommunications Corporates • We transfer this knowledge to any other environment – just call us and connect Products & services • Television Distribution Platforms: – SMA-TV & IPTV in many applications – Triple Play functions and bandwidth efficiencies Products & services • Video Conferencing & Integrated Boardrooms: – From basic presentation facilities to comprehensive and interactive systems – Instantaneous worldwide functionality – Connect to your customers while saving time and reducing your carbon footprint Products & services • Interactive Video on Demand: – Deliver interactivity in addition to regular and satellite television delivery to multiple rooms – Includes guest messaging systems – True on-demand television or movie delivery Products & services • Digital Display & Signage: – Includes touch screens, plasma screens and LCD Screens – Full connectivity on satellite, 3G or GPRS platforms – Ideal for commercial environments including banks, hotels, government departments or building entrances Products & services • CCTV & Access Control Systems: – Security, staff monitoring and improved efficiencies – Cutting edge electronic monitoring and control solutions keep you running safely and smoothly Products & services • Other offerings: – – – – Antennae, cabling and other peripherals Systems rental AV Managed Services Platform Logging and tracking service We enhance communication, improve productivity & increase efficiency Gauteng – 011 840 0900 . KZN – 032 586 0771 . Cape – 021 914 0636 Email tav@teljoy.co.za