Integrating your boardroom
Get in on the fastest growing green, clean & economical worldwide trend
Video conferencing
• Does your Boardroom need?
– HD video conferencing system
– State-of-the-art integrated AV solutions
– Audio services
– Control systems
– Combinations of these
• We are Africa’s No 1 supplier for all your conferencing requirements
• Our expertise ensures successful integration of audio, video and data presentation tools
• This translates into easy-to-use meeting facilities
• Our customers get benefits of videoconferencing through:
– Reduced transport costs
– Reduced carbon footprint
– Increased productivity
– Shortened time to market
– Increased collaboration
– Integration into your Unified Comms (UCC) strategy
• Our simple design transforms each boardroom into a multifunctional facility
• We enhance conventional usage of your rooms
(presentations, etc)
• We promote ease of use by removing complexity
• We assist you with proper planning and quality installation
• You enjoy improved experience and tangible benefits
• No increased load on your company networks
• We offer:
– Managed Services
– Design and consultation
– Project management
– Programming
– Rentals
– Comprehensive service agreements
While you sleep we monitor and repair
TAV Service Department
• Online monitoring and preventative maintenance means minimum downtime and disruption
• Our support team is on hand to help 24/7 if you’re a rental customer or have negotiated an SLA
• Our warehouse carries stock of most spare line items so faulty equipment can be replaced quickly if planned for with a negotiated SLA
• We take pride in top notch customer service
• Our customer call centre is available from Mon am to Sat pm
• After hour's line for technical assistance and emergency repairs
• We service your requests 24/7 throughout the year if you rent from us or have an SLA
• We have:
– Teams of dedicated technology experts
– Separate service technician and installation teams
– Standby technicians
• Calls logged before 10:00 will be attended to same day
• Calls logged later will be attended to same day if possible or next business day
• Customised SLA’s are available on request
• Our automatic communication system means you’re always in the loop:
– It notifies you every time status changes
– From when service call is logged until it is complete
– If you have a problem after hours, we have a separate support line for technical assistance and emergency repairs
• Our monthly reports add value to our rental customers
• As a rental customer, we can send you monthly reports on all logged service calls
• These allow you to verify how efficiently, timeously and exceptionally our team services your requests
• Our warehouse carries stock of most spare line items for facilitation in quick deployment to repair or replace faulty equipment
• Loan stock can be available for equipment not repaired within 48 hours as part of a requested SLA
As one of the largest suppliers in Africa, we give you the best communication future with our AV offerings
About us
• Since 1978, we have become digital and communication experts through our global expertise and local experience
• We make audiovisual technology:
– Easy to use
– Easy to manage
– Easy to afford
BBBEE rating
• We are a Level 3 BBBEE Value Added supplier
• Our BBBEE ownership boosts your supply chain ratings
Clients
• We have clients in:
– Hospitality
– Health
– Retail
– Leisure and sporting industries
– Telecommunications
– Corporates
• We transfer this knowledge to any other environment – just call us and connect
Products & services
• Television Distribution Platforms:
– SMA-TV & IPTV in many applications
– Triple Play functions and bandwidth efficiencies
Products & services
• Video Conferencing & Integrated Boardrooms:
– From basic presentation facilities to comprehensive and interactive systems
– Instantaneous worldwide functionality
– Connect to your customers while saving time and reducing your carbon footprint
Products & services
• Interactive Video on Demand:
– Deliver interactivity in addition to regular and satellite television delivery to multiple rooms
– Includes guest messaging systems
– True on-demand television or movie delivery
Products & services
• Digital Display & Signage:
– Includes touch screens, plasma screens and LCD Screens
– Full connectivity on satellite, 3G or GPRS platforms
– Ideal for commercial environments including banks, hotels, government departments or building entrances
Products & services
• CCTV & Access Control Systems:
– Security, staff monitoring and improved efficiencies
– Cutting edge electronic monitoring and control solutions keep you running safely and smoothly
Products & services
• Other offerings:
– Antennae, cabling and other peripherals
– Systems rental
– AV Managed Services Platform
– Logging and tracking service
We enhance communication, improve productivity & increase efficiency
Gauteng – 011 840 0900 . KZN – 032 586 0771 . Cape – 021 914 0636
Email tav@teljoy.co.za