Video Conferencing - Teljoy Audio Visual

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Global expertise

Local experience Africa’s best

Integrating your boardroom

Get in on the fastest growing green, clean & economical worldwide trend

Video conferencing

Africa’s No 1 Supplier

• Does your Boardroom need?

– HD video conferencing system

– State-of-the-art integrated AV solutions

– Audio services

– Control systems

– Combinations of these

• We are Africa’s No 1 supplier for all your conferencing requirements

We make it easy

• Our expertise ensures successful integration of audio, video and data presentation tools

• This translates into easy-to-use meeting facilities

Your benefits

• Our customers get benefits of videoconferencing through:

– Reduced transport costs

– Reduced carbon footprint

– Increased productivity

– Shortened time to market

– Increased collaboration

– Integration into your Unified Comms (UCC) strategy

What do we do?

• Our simple design transforms each boardroom into a multifunctional facility

• We enhance conventional usage of your rooms

(presentations, etc)

• We promote ease of use by removing complexity

What do we do?

• We assist you with proper planning and quality installation

• You enjoy improved experience and tangible benefits

• No increased load on your company networks

TAV – turnkey specialists

• We offer:

– Managed Services

– Design and consultation

– Project management

– Programming

– Rentals

– Comprehensive service agreements

While you sleep we monitor and repair

TAV Service Department

Our after-sales service

• Online monitoring and preventative maintenance means minimum downtime and disruption

• Our support team is on hand to help 24/7 if you’re a rental customer or have negotiated an SLA

• Our warehouse carries stock of most spare line items so faulty equipment can be replaced quickly if planned for with a negotiated SLA

Service is our priority

• We take pride in top notch customer service

• Our customer call centre is available from Mon am to Sat pm

• After hour's line for technical assistance and emergency repairs

• We service your requests 24/7 throughout the year if you rent from us or have an SLA

Technical support

• We have:

– Teams of dedicated technology experts

– Separate service technician and installation teams

– Standby technicians

• Calls logged before 10:00 will be attended to same day

• Calls logged later will be attended to same day if possible or next business day

• Customised SLA’s are available on request

Online tracking

• Our automatic communication system means you’re always in the loop:

– It notifies you every time status changes

– From when service call is logged until it is complete

– If you have a problem after hours, we have a separate support line for technical assistance and emergency repairs

Monthly reports

• Our monthly reports add value to our rental customers

• As a rental customer, we can send you monthly reports on all logged service calls

• These allow you to verify how efficiently, timeously and exceptionally our team services your requests

Spares

• Our warehouse carries stock of most spare line items for facilitation in quick deployment to repair or replace faulty equipment

• Loan stock can be available for equipment not repaired within 48 hours as part of a requested SLA

As one of the largest suppliers in Africa, we give you the best communication future with our AV offerings

About us

• Since 1978, we have become digital and communication experts through our global expertise and local experience

• We make audiovisual technology:

– Easy to use

– Easy to manage

– Easy to afford

BBBEE rating

• We are a Level 3 BBBEE Value Added supplier

• Our BBBEE ownership boosts your supply chain ratings

Clients

• We have clients in:

– Hospitality

– Health

– Retail

– Leisure and sporting industries

– Telecommunications

– Corporates

• We transfer this knowledge to any other environment – just call us and connect

Products & services

• Television Distribution Platforms:

– SMA-TV & IPTV in many applications

– Triple Play functions and bandwidth efficiencies

Products & services

• Video Conferencing & Integrated Boardrooms:

– From basic presentation facilities to comprehensive and interactive systems

– Instantaneous worldwide functionality

– Connect to your customers while saving time and reducing your carbon footprint

Products & services

• Interactive Video on Demand:

– Deliver interactivity in addition to regular and satellite television delivery to multiple rooms

– Includes guest messaging systems

– True on-demand television or movie delivery

Products & services

• Digital Display & Signage:

– Includes touch screens, plasma screens and LCD Screens

– Full connectivity on satellite, 3G or GPRS platforms

– Ideal for commercial environments including banks, hotels, government departments or building entrances

Products & services

• CCTV & Access Control Systems:

– Security, staff monitoring and improved efficiencies

– Cutting edge electronic monitoring and control solutions keep you running safely and smoothly

Products & services

• Other offerings:

– Antennae, cabling and other peripherals

– Systems rental

– AV Managed Services Platform

– Logging and tracking service

We enhance communication, improve productivity & increase efficiency

Gauteng – 011 840 0900 . KZN – 032 586 0771 . Cape – 021 914 0636

Email tav@teljoy.co.za

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