Card Connect Overview

Payment Processor & Gateway
Focused on
Secure and Efficient Payment Acceptance
Who We Are
CardConnect is an innovative and rapidly growing U.S.- based payment
processing company that takes great pride in its consistently high level of
customer satisfaction. Founded in 2005, we help businesses accept any
form of payment for goods and services.
Our mission is to make accepting payments as simple and easy as possible
for our customers. We do that by marrying personalized service with the
most flexible technology ecosystem available today.
The result is a base of 50,000 (and growing) merchants who can
concentrate on growing their businesses while we manage their payment
processing platform.
• Brian Shanahan – Chairman of the Board
• Jeffrey Shanahan – CEO and President
• Kevin M. Gainer – Chief Sales Officer
• Charles Bernicker – Chief Financial Officer
• Robert Nathan – Chief Technology Officer
• Patrick Shanahan – Chief Operating Officer
• Rush Taggart – Chief Security Officer
CardConnect Quick Facts
• 175+ Million transactions annually and growing
• $12+ Billion in processing
• 50,000+ merchants
• FTV Capital, a private equity firm with expertise in payment processing and a long involvement in the
industry, is a key stakeholder in CardConnect
• Client Segments include: Financial Institutions, Retail, MOTO, B2B, B2C, B2G, e-commerce, Utility, etc.
Our Customized Approach
Our payment processing platform is customized to each of our customer’s specific needs.
Our solutions are built around:
CardConnect’s patented security solution, CardSecure, utilizes P2PE and tokenization
ensuring our customers are protected and PCI Compliant.
Our reporting center, among the most sophisticated in the country, puts all of our customers’
payment data at their fingertips.
Interchange Management
CardConnect aggressively manages interchange rates for our customers, we’re focused on
minimizing fees and costs and securing the lowest pricing possible.
We make sure that our customers understand every step of their payment processing program
– all the while working aggressively to keep pricing as low as possible.
CardConnect Solution Overview
Payment Processing
Seamlessly accept a wide variety of payment methods and take your business to a new level.
Accept All Payment Types
Accept a variety of payment methods: Visa, MasterCard, Discover, American Express, ACH, eChecks and
Get Paid Faster
Funds are automatically deposited into your bank account so you no longer have to wait for checks to clear.
Monitor Transaction History
CardConnect’s powerful online reporting center allows you to research everything
related to payment processing activity.
Impenetrable Security
CardSecure moves all of your patients’ payment data to our secure vault
where it is encrypted and tokenized.
CardConnect Gateway API
Direct Integration
We know how to build out-of-box integrations to custom ERP systems, we’re confident our Gateway will integrate with any
existing billing system. We also offer Oracle-validated and SAP-certified payment solutions.
API Library
Our easy-to-use APIs for SOAP and REST accommodate PHP, JSON/JavaScript and Java.
Account Updater
CardConnect automatically notifies patients when their saved payment method is close to expiring.
Level II/Level III Data
The CardConnect Gateway is designed for interchange optimization by passing Level II and Level III data, meaning you get the
lowest rate possible for each transaction.
Online Billing
Give your patients the ability to receive, review, and pay their bills online.
Paperless Invoicing
Send a custom invoice online to streamline your billing process.
Patient Payment Information
Once a patient enters payment information, it remains securely stored in SmartPay for any
future payments.
Recurring Payments
Set up a patient’s recurring payment schedule in SmartPay and they’ll receive invoices and
notifications automatically.
CardConnect Healthcare
CardConnect can integrate with your existing backend billing system for
easy self-pay acceptance and reconciliation (i.e. Epic Systems)
•100% HIPAA Compliance
•Create and manage personalized payment plans based on each patient’s ability to pay
•Segment, implement and individually manage probate, litigation, bankruptcy and no fault auto self-pay accounts
•Payment Method Flexibility
iFrame web integration
Online bill presentment
IVR service: custom development
CoPay, admissions, self-registration and check-in
CardSecure - Overview
CardSecure – Encryption/Tokenization
Protect your patients and your hospital from a data breach with patented tokenization technology
Intelligent Tokens
Our tokens are “intelligent”, meaning they will comply with data integrity checks like the Luhn test and those performed by
various ERP systems.
Point-to-Point Encryption (P2PE)
Upon swipe or card data input, the sensitive data is instantly encrypted. This means that the original card number will never be
stored in your system and your patients’ data remains safe.
CardConnect Vault
All encrypted card numbers will be stored in our 100% PCI compliant environment, protecting your patients from identity theft and
removing your system from PCI scope entirely.
CardSecure - PCI Compliance
This year marks the deadline for compliance with PCI DSS 3.0. Instead of spending more time and resources on compliance,
CardConnect removes your business from the scope of PCI.
No More PCI Audit
Encryption and storage of sensitive data takes place outside of your system, eliminating the need for a PCI Audit.
“Centric Group is an organization that has always made data security and
PCI compliance a high priority. With its CardSecure desktop tokenizer, CardConnect
was the perfect fit for enhancing the security of our payment processing.”
CIO, Centric Group
A History of Protecting Payments
CardConnect has a proven track record developing security technology for the payments industry.
1997: CardConnect builds first payment gateway integrated to SAP for Fortune 500 corporations.
2004: CardConnect builds CardSecure™, a payment card encryption solution for SAP
2006: CardConnect's payment gateway validated as PABP Compliant under Visa‘s Payment Application Best
Practices program.
2009: CardConnect's payment gateway validated as PA-DSS Compliant and listed on the PCI Security Standards
Council website.
2010: CardConnect's payment gateway validated as PCI-DSS Compliant and listed on Visa Service Provider Registry.
2012: CardConnect's PANPAD, a terminal that encrypts card data at the point of entry, named winner of Security
Products Guide's Global Excellent Award.
2012: CardConnect's payment gateway with CardSecure becomes the first Oracle Validated Integration for payment
acceptance and security.
2013: CardConnect develops proprietary P2PE solution in response to security risks for point-of-sale transactions.
2013: CardConnect receives United States patent for token-based payment processing
CardConnect Security Experts
Our Clients
We’ve worked with an extensive list of Fortune 500 clients and healthcare organizations – all with the
common desire to secure flexible card processing solutions in a 100% PCI and HIPAA compliant manner.
50,000+ merchants processing annually with a total volume over 15 billion USD.