Investment into IT Industry
T-Systems Slovakia
19.10.2010 – Kosice Invest Conference
Marian Tóth
Head of CSS Infrastructure Operations
T-Systems Slovakia s.r.o.
T-Systems International
Business Unit of Deutsche Telekom Group
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Deutsche Telekom is one of the world's leading service companies in
the telecommunications industry.
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Our strengths: The Group provides products and services for the fixed network,
mobile communications, the Internet and IPTV for consumers, and
ICT solutions for business customers and corporate customers.
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In 2009, Deutsche Telekom reported revenue of EUR 64.6 billion,
of which more than half was generated outside of Germany.
Adjusted EBITDA totaled EUR 20.7 billion and free cash flow EUR 7 billion.
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At June 30, 2010, the total headcount stood at about 251,000
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems International
Global presence and worldwide delivery capability
Europe
Rest of world
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Austria
Belgium
Czech Republic
Denmark
France
Germany
Hungary
Italy
Luxembourg
Netherlands
Poland
Russia
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Slovakia
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Spain/Portugal
Switzerland
Turkey
United Kingdom
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
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Argentina
Brazil
Canada
China
Hong Kong
Japan
Malaysia
Mexico
Singapore
South Africa
United States
T-Systems International – facts and figures
Unique combination of ICT (Information & CommunicationTechnology)
Company
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Provision of ITC services for corporate customers
No. 1 in Germany in the telecoms and IT sector
European market leader in the automotive sector
Around 45,000 employees worldwide
Finance
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Highlights
Customers/partners – facts
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400 corporate customers and multinational groups,
as well as the public sector and the healthcare
industry
More than 50,000 server units in operation
Management of more than 1.5 million workstations
More than 1.5 million SAP users
Total revenue: around EUR 9.2 billion in 2009
EBITDA : around EUR 590 million in 2009
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Systems integration alliance with IT service
provider, Cognizant
Global hosting and storage services mega deals
with many global or international corporations
Strategic ICT partnership with Airbus (EADS)
Major deal with MAN: International operation of
data centers and networks
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia, s.r.o.
Facts & Figures 1/2
 T-Systems Slovakia s.r.o. was founded in January 2006
as subsidiary of T-Systems International GmbH
 delivers innovative technologies and in-depth industry
knowledge to customers in over 20 countries
 The special fields of T-Systems Slovakia include the
support of Windows , Unix/Linux, Storage, NW , SAP,
Middleware SW and customer applications
 operates 24/7 service ensuring support for customer
ICT infrastructure and applications throughout all of the
world.
 First employees started to work in T-Systems Slovakia in
February 2006
 Today T-Systems Slovakia has got over 2000 employees
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems International & T-Systems Slovakia
Biggest ICT provider in Europe
T-Systems Slovakia
The company was
formally established
We reached 1000
employees
259 employees
28th January 2006
Over 2000 employees
684 employees
2006
2007
2008
Today
Competence areas
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OSS (Unix, Linux, Windows, Data, Virtualization)
SAP Basis
24/7 Monitoring support
Engineering, Project management, QM
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Storage and data solutions
NW (VoIP, Security, Managed LAN, Load balancing, …)
Non-SAP Applications (Middleware, DB, …)
8/5 2nd and 3rd level support with 24/7 on-call duty
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia
Challenges
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Lack of ICT specialists
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Brain drain after T-Systems came to Kosice
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Universities not producing enough ICT graduates …
Solution
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Actively building partnership with academic institutions and
Seeking for win-win-win cooperation for sustainable development.
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Developing own ICT specialists through targeted and intensive education.
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IT Academy design and implementation; a common program of Technical
university, University P.J.Š. and T–Systems
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia
IT Academy: The beginning of new approach
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After evaluating ICT labor market
possibilities and hidden potential
in non-ICT students, we
developed a system of
qualification projects.
Target group are people without
formal ICT qualification, but
interest and potential to learn.
Concept was developed in
partnership with universities.
T-Systems
IT Academy
Summer UniversITy
Public
summer project
For older
First
students
“checking of potential”
Evening UniversITy
Public
project
IT Farm
Intensive
3-month program
Organized
internally
Participants
Systems
are employed by T-
Content is
basic preparation for
later specialization
For students
During
school year
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia
T-Systems Education Academy
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Credited ICT courses defined by TSSK, offered to students of all TUKE faculties and other
Universities
TSSK
Goal:
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Elfa (CISCO)
TUKE
To move ICT education where it belongs: from “industrial” to “academic soil”
To contribute to the fulfillment of commitments and vision of Kosice IT Valley
To improve the quality of educational programs at Kosice Universities
To offer education required and needed by TSSK and ICT industry
To improve the ICT labor market flexibility
To expand the ICT labor market pool of candidates
To shorten education period in TSSK and to shorten time to go productive
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
TSSK - ICT Specialists development
IT-Academy: solving labor market gap
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Intensive (re-)qualification program
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Designed in 2006 and successfully running till today
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Basic and advanced ICT preparation, fundament for later specialization
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More than 700 FTEs hired through IT-Academy; additionally more than 300 students participated and
are prepared for ICT labor market
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Significant contribution to University curricula, aiming for T-Systems Slovakia long-term sustainability
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Received HR Gold award from Slovak HR Association in 2008 (Project of the year)
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Successfully replicated to Hungary and strong inspiration also for Malaysian sister companies
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia facilities
Our new offices in CBC I (Cassovar Business Centre)
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia facilities
Our future offices in CBC II  2012
CBC I
CBC II
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia
Corporate Social Responsibility
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Deutsche Telekom commits itself to responsible conduct in terms of sustainability and strives to
achieve a lasting balance between the financial, social and ecological impacts of its activities.
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Deutsche Telekom actively promotes sustainable development of the economy and society.
Deutsche Telekom has a particular responsibility as society places higher expectations on it than
on its competitors.
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The Group has committed itself to incorporating every aspect of sustainability into its corporate
activities. Sustainable and responsible action is being embedded within the organization and
implemented across the Group using binding regulations.
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The company seeks active and intensive dialog with its stakeholders and conducts such dialogs
openly and transparently.
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia
Corporate Social Responsibility
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Strong support of overal ICT education in Košice at universities.
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Strong support of Košice IT Valley initiative and its goal to promote and develop ICT industry in the
region.
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Intensive education of employees and managers and bringing them to higher maturity level.
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Our Guiding Principles are giving strong platform for our employees to become true social
responsible citizens.
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Slovakia
Lessons Learned….
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2000 new jobs created in Košice within less than 5 years and still growing.
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Strong contribution to developing ICT industry in the region.
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Strong promotion of Košice as the ICT industry tower in Slovakia and Central and Eastern Europe.
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Strong support of the ICT education in the region.
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Significant contribution to the overall GDP of the region.
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Unique Collaboration Model with Universities.
….Košice, THE Place for ICT Investors
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010
T-Systems Vision & Mission
Our Vision
T -Systems Slovakia is
THE Partner for 1st Class
ICT Services
International
cooperation
Development
of employees
Commitment
Our Mission
T–Systems Slovakia delivers
high quality
& innovative ICT services to
customers
Value new
ideas
Respect and open
communication
Flexibility
Kosice Invest // M.Toth, T-Systems Slovakia
19.10.2010