Communications- Excellence to Success
&
Innovations to drive Dynamics of Indian
Telecom and ICT Sector
Keynote Presentation
By
NK Goyal, President CMAI
Chairman Emeritus, TEMA. Vice Chairman ITU APT
Chairman, ITPS Dubai
Member, Governing Board Telecom Equipment and Services
Export Promotion Council (Govt. of India)
At
GL Bajaj Institute of Management & Research
11th March, 2013
www.cmai.asia, www.cmaievents.com
Two Topics Today


Communications- Excellence in Life
Innovations in ICT Sector
www.cmai.asia
My Personal View









Can I say WORLD IS A CONFUSED PLACE TODAY and in State of CHAOS
Systems, definitions we are now made to follow were created 250 years before.
Economy, Education, Teacher, Student, Bank, Democracy, Politics, Society,
University,
Love, Friendship.. ..Mere empty words, meanings are not same. Love most
talked, most confused, most misunderstood
Aspirations we have, times we are living, the way we live, the way we do things,
Needs we have implicit and explicit……..all are changing.
Dichotomy : Privacy Vs Openness, Social Media Vs Freedom; Globalization Vs local
development
Art of Communications dramatically changed. From talk less to talk
more….letters/telegrams to web……lack of human touch..where is the hug
PPT on laptop.... Little do we realise the ease and comfort of the whole process.
We innovate to destroy..society, human values, our own industries..radio paging,
camera, voice recorders, tele printer etc. etc.
www.cmai.asia
Basic Fundamentals?


One of most difficult things in the world for every
human being to achieve, yet looks most easy, we all do
it every day every moment, right from birth till death,
even doing right now and we all think we do it
wonderfully well.
Communicate……Arjun/Krishna….accident
story……within family, lover beloved…. You are saying
correct but not correct…I love you most in world… you
cannot describe situation correctly…morning
scene/birds,/flower blooming…not knowingly correctly
what you are doing…purse fall…
You know what you know… you want to listen what you
know
www.cmai.asia
Basic….cont.





Past baggage ….reaction to Neta….why not father, son
Feelings of soul…words of this world…love one word
for all type of loves
Knowledge.... Schools many….. much education but
knowledge is decreasing
No patience to wait….temple prayers…office
When you refuse to change, you loose opportunity to
expand/graduate.
www.cmai.asia
Living Style



Raag/ Beraag/ Betraag…budha prostitute
Currency Note theory
Love…the most misunderstood word in world





Love actually is attachment/fear,
fear of boredom,
afraid to change,
afraid to commit…..do you love me….yes…would marry
me...why change subject.
Love is finishing me for my lover
www.cmai.asia
MIND




Super computer, highest thinkable storage,
processing at world’s fastest speed…yet
intelligent?
Habitual wavering…no rest
Negative talks, thoughts…. mind enjoy
Attention maximum one and half minute
www.cmai.asia
Navigation Way To
Happiness And Peace





Everybody wants to be happy and satisfied with all aspects of
their life. Just ask yourself…are you happy?
Can you define what happiness is?
Happiness is the state of mind. We have become emotionally
immature. Earlier society took lots of decisions… now stressful
decisions to be made for selection from wide variety of all
things...food, visits, study…video games. People needs so many
things to be happy...desires have gone out of control.
It is not that if you achieve so and so, you would be happy. The
happiness is always somewhere else is the thought each one of
us thinks.
The fact is happiness is here and here itself. There is no need to
achieve anything or go anywhere to get happiness. It is the
state of mind one has.
www.cmai.asia
Way to Happiness &
peace...cont



Any of your action can not give me sorrow or
pleasure?....spit on Bhudhha
I can be happy with rupee one and may not be
happy with even one Billion as well.
You have only two choices to be happy...modify
outer circumstances or change inner attitude.
Mahatma…one who can accommodate anythinglimitless.
www.cmai.asia
Internal Energy








Energy like a bank…intake, safe store, no wastage and less consumption.
Ways for intake…… nourishment rich food, right way of food intake(1/4
empty, adequate liquid, no water during food, chewing, one type of food.
guests, no junk food, no unnecessary spice, chutneys, sauces), good
thoughts, connection to power house, temples, right breathing way( full air,
abdomen side, oxygen rich air, pollution free air)
Exercises…even lightest
Safe storage….peace, no stress, good sleep
No wastage…

Cribbing….boss is bad, staff not good, environment not OK

Un useful thoughts…. films, cricket, getting involved in unnecessary
works( fights on street,

explaining something to unconnected persons, TV shows, filmy
magazines),

wastage through five senses, hands off dead matter, neutral effect in
morning,
Less consumption…. Right energy for right job
Meditation…..break to body in night but to mind…peace, body self healing
Spirituality... it is attitude to talk, walk, do things.
Success in Work






Team work…you alone can not do all work, need team
Give human touch…you employ a family not a machine… share
concerns, birthday, illness in family, child education
Leadership….means giving directions, guidance, support, owning
failures and credit for successes to the deserved ones. Never loose an
opportunity to praise, never rush to condemn…even condemn with
praise.
If you need to grow, let your staff grow to take higher/your
responsibilities…never shy or fear.
Sharpening of tools …. Constant and regular…woodcutter story
Always finding ways to excel….new software, new or not known
shortcuts, web sites, tools, jigs & fixtures, lessons from success stories,
competitors plus points etc.
Use information not only know!
Eagles eye on future….what is going to come, technological or product
developments.
www.cmai.asia
Success in Work cont..






Dedication & sincerity…work with heart...nurse/mother example
Believe it to be true, no wavering…morning wake up, weight
loss
Perfection…may be small or big work…..i know the best but I
am looking for opportunity for some important work…eg.
Driving, even photocopy, fixing appointment, ordering food etc.
Goal focused…,arjun’s eye story, morning walk & office going,
way side disturbances (but what after reaching office….lost
priorities?
Persistence….broken record eg.
Whatever you do, you cannot defeat me?
I never fail? Will go on trying ! Failure only when I stop
trying.
Correct own working…..sandwich syndrome
www.cmai.asia
Success…..cont.





Avoid cribbing….. for Government, nature,
colleagues, superiors and all others!
Hurry to do something!....even hurry takes time.
Time management… plan, follow and only start is
difficult….save second by second, minute by minute.
Top of Pyramid is alone, single, no space. You will
have to leave some one on the way to reach top.
Something people are crying and you can do without
it…..story of Cheel.
www.cmai.asia
Be A Good Human




Passionate towards living being….they all in this
world for a cause, let them do.
Family attitude…pressure cooker in home…you
cannot do without them…find out space, time
..smallest opportunity to share, start from smallest
things…flower, bangle, bindi, cosmetics, vegetables,
fruits and so on
Keep Good behavior intact…Scorpio story
Smile…biggest answer to several problems… nature
co exists
www.cmai.asia
STRESS…the wonderful thing!


Stress…mental attitude one and
everything….our hidden reaction to
everything happening around.
Stress is must to do work and achieve
things... Running after seeing tiger
www.cmai.asia
Restlessness-Five Types





Restlessness in the environment. ….Negative energy,
unpleasantness of place…… Mantras, Meditation, Singing, Dancing
and…playing children !
Restlessness of the body……..physical fatigue …Yoga Asanas, fasting,
sleep
Restlessness of the mind……….mind habit permanent wandering and
thoughts, chattering …..maybe also due to ambitions, desires
……meditation, dispassion – Vairagya
Restlessness of the emotions……..reaction to what somebody
said…….. positive thinking, breathing exercises – Pranayam
Restlessness of the soul……. A deep longing for truth, for some
higher sense in life, for the Divine, for God……Study, Vipasana,
prayer and higher meditation
www.cmai.asia
What to learn?







Things which have lost their significance
Processes which have lost their credibility
Traditions which are time consuming and
mostly based on orthodox
Technology which is no longer necessary,
viable, needed or have became obsolete
Truths which has become propagandas
Knowledge which are not cost effective
Relationships which have become painful,
time consuming or unprogressive
www.cmai.asia
Never Give Up










I didn't even complete my University Education. -Bill Gates
In my childhood days, I stitched shoes. -Abraham Lincoln
I struggled academically throughout elementary school. -Ben Carson
I used 2 serve tea at a shop 2 support my football training. -Lionel Messi
I used 2 sleep on d floor in friend's rooms, returning Coke bottles for food money,
getting weekly free meals at a local temple.- Steve Jobs
My teachers used 2 call me a failure. -Tony Blair
Chicken recipe rejected over a 1,000 times before KFC was founded at the age of 65 years -Col
Sanders
First two car companies failed and left him broke. Yet Ford Motor Company was first to apply
assembly line manufacturing for cars and becoming one of the three most famous and richest men in
the world – Henry Ford
Rejected for engineer job at Toyota, started making scooters at home, sold to neighbors, founded
Honda, the world's largest motorcycle manufacturer and one of the most profitable automakers –
Soichiro Honda
Fired by an editor because, "he lacked imagination and had no original ideas." , first animation
company went bankrupt , Financing for Disney World rejected hundred times, now . Revenue of U.S.
$30 billion annually.- Walt Disney
www.cmai.asia
Innovations to drive Dynamics of
Indian Telecom and ICT Sector
www.cmai.asia
CES, 2009 being inaugurated and ribbon cutting at Las Vegas on 8th January, 2009 by NK Goyal with Sir
Howard Stringer, Chairman & CEO of Sony Corporation, Mr. Tom Hanks, the American movie star,
Mr.Gary Yacoubian, Chairman CEA & President of Myer-Emco AudioVideo, Mr. Gary Saprio, Vice
President of CEA, Ms. Qu., Presixdent, CECC China, Mr. Patrick Lavelle, President and CEO of Audiovox,
Mr. Peter Lesser, President and CEO of X-10 (USA) Inc, Mr. Loyd Ivey, Chairman and CEO of MiTek
Electronics and Communications, Mr. Jay McLellan, President and CEO of Home Automation, Inc. (HAI),
Mr. Mike Mohr, President of Celluphone, Mr.Grant Russell, President of Kleen Concepts
About CMAI







CMAI prime Integrated Association of India representing all
verticals of ICE, telecom sector of India in India having 48.600
members and more than 54 MOUs with International
organizations with branch offices in USA, UK, Japan, Korea,
Singapore, Taiwan, China and Malaysia.
It offers one window service for information dissemination,
guidance on setting up businesses in India.
It connects to Industries, Government, Trade and Business
It is involved in policy formulations with Government and other
stake holders or Technology Innovations, Indigenous
manufacturing
It is developing scientific knowledge and practical means for
protecting human ecology and environment from the harmful
effects of environmental hazards like e waste, radiation etc.
It assists manufacturers to maximize competitiveness in the
domestic and international markets.
It also offers consultancy services on turn key basis through its
member companies
www.cmai.asia
About CMAI
With CMAI membership, you gain access, authority, and
intelligence designed to help you to:







Protect interests when standards and policies are being
formulated
Engage peers regularly about market challenges or
business opportunities
Access timely news, information, and market intelligence
Expand business to overseas markets efficiently and
effectively
Gain a competitive advantage through convergence
Take the Lead on green initiatives in the ICTE Industry
Participate in Indian and global Exhibitions, Seminars,
Workshops
www.cmai.asia
Innovations – Key For Growth





Ordinary people are indeed capable of extraordinary inventions
India faces key developmental challenges in critical areas:
healthcare, food, nutrition, agriculture, education, energy,
water, financial inclusion, livelihoods.
Globally and in India such challenges are addressed in two ways
– Philanthropy and Government Grants / Subsidies.
Best brains in the world to solve the problems of the poor
recognizing the Bottom of the Pyramid (BOP) and not
merely attracted to solve the problems of the affluent
Despite many constraints -- lack of education and severe cash
crunch -- most of them have succeeded in using technology
cost-effectively to build ingenious products.
www.cmai.asia
Importance of Innovations




Talking of Innovations, according to estimates by World Bank and
other private firms, the innovations can produce an annual GDP output
of more than $50b. Big enough to eradicate the poverty and hunger
problems of several Countries of world.
Various Countries have developed several Innovations in the past.
The need is the free flow of available knowledge and instruments so
that these innovations can reach the masses globally and become
affordable.
When we talk of developing Countries like India, China, South Africa
we have immense manpower waiting to be harnessed and capitalized.
Even a small impetus can drive the people of these economies,
considering that Indians and Africans are everywhere in west, we
should not have any doubt on what we can do in our Countries.
www.cmai.asia
Emerging ICT Innovations





Innovation not a ONE TIME INVENTION . ….Rather
continuous and constantly evolving
2G, 3G, 4G, high speed, better quality…Guarantee?
Mobile phone everything other than phone……
Everybody wants everything. Goggle..internet, goggle
voice, now goggle phone……Hunger for speed, more.
What choice e.. More than 5 lac of applications ?
www.cmai.asia
Unleashing Indian
Telecom Innovations











New innovative ways of doing business
Lowest acquisition cost for new connection ..half dollar for life
time
Managed services, Missed call
Caller Back Ring Tone
Infrastructure Sharing
Dynamic discounting, Battery life
World’s smallest recharge and lowest cost cell phone
SMS based earnings due to TV games, greetings, jokes, social
networks, VAS contents
Sachet VAS pricing, 1 Re per day, pay per use etc
Lowest tariff but one of the highest profitability
India of late has been known for Nano Car, Aakash Tablet
www.cmai.asia
Innovation Digital Roadmap






Mobile Commerce : Saving Account on Phone in rural Area , Mobile
Banking transactions, Payment enablement
Mobile Healthcare: Doctor on Call, Availability of basic health
information on mobile , Consultancy on phone
Mobile Education: Community based groups , Distance learning
programs on mobile, Virtual class room
M-Agriculture: Availability of best practices in agriculture on phone,
Mobile market place for farmers on phone, eliminating the need of
middle man
Digital Revolution: Mobile TV, High Speed mobile broadband in rural ,
DTH revolution
Mobile Governance : Integration with UID, Public Information
updates like Traffic alerts , Integration with e-governance
www.cmai.asia
Digital India:
The Coming Consumer Internet








New services are attracting new mobile users.
Customized advice given to farmers based on location, weather, crop,
and soil details.
In the health sector, an SMS-based query system provides diagnostic
advice and prescriptions to patients in rural areas who lack access to
good doctors.
Mobile connectivity for online banking thereby making Minutes a
medium of currency.
More education, more relevant content, and cheaper data connections
brings these consumers online.
Amazon, Google, and Face Book enjoy strong position in India, thanks
to the unfettered market access and to the English-speaking elites who
have been the main Internet users to date.
E-commerce should also be a major growth area for India
India’s National Optic Fiber Network is underway
www.cmai.asia
Gen I








Call them “Gen I.”
“I” stands for India, independence, and individuality.
Members of Gen I believe in living in the present and indulging
themselves more than their parents do.
Thus, the beauty and personal-care market has grown almost
20 times over the past 20 years.
The Gen I'ers have far greater choice than prior generations.
The number of car models, for example, has jumped from about
5 in 1990 to more than 160 today
Are also worldlier, with greater exposure to global events and
trends, making them much more demanding.
The number of television channels has exploded, from 1 to
more than 500.
www.cmai.asia
Gen I Contd…



This meteoric growth suggests that India is on the
steep slope of rapid change.
Gen I’ers are increasingly becoming the public face of
the new India—emblems of national optimism,
energy, and growth.
The tremendous growth in Science and Technology
suggests a nation of ambition and pent-up demand.
www.cmai.asia
Dynamics of Indian Telecom Market







Indian Telecom Sector has been masterpiece of liberalization becoming
world’s highest monthly addition, second largest base in world,
Indian Telecom sector now known for world’s largest controversies,
ambiguities
Indian Telecom sector to witness huge investments to the tune of $ 110
Bn. during 2012-2017
Telecom Subscribers to cross 1.5 Bn. by 2015, 5 Bn. by 2020.
About 25 per cent ( Appx. 300 million) would be 3G/4G subscribers, which
would require scaling up the infrastructure.
About $70 Bn. estimated investment for green field 2G, 3G/4G and WiMax
networks, while $ 25 Bn. would be required to set up an extra 200,000odd telecom towers across the Country.
The total investment in the pan-India Broadband rollout is expected to be
$ 20 Bn., while another $ 20 Bn. will be invested in augmenting the
transmission network.
www.cmai.asia
India: a trailblazer
in the mobile market






The number of Internet users recently passed the 120 million mark,
and demand is accelerating.
350 million users expected by 2015
By 2015, a four-fold growth in Internet hours is expected , with nearly
40 percent of demand coming from tier 4 towns and rural areas; 22
percent coming from tier 1, 2, and 3 cities; and about 38 percent
coming from metro areas.
Mobile-only Internet users to go from about 10 percent of users today
to 40 or 50 percent by 2015.
Penetration of mobile Internet usage, via feature phones and smart
phones, is already more widespread than PC and laptop penetration
The 4 Internet consumer segments: the young affluent tech savvy
trendsetters, the older tech dependent reluctant adopters, the price
constrained tech savvy smart shoppers and the older late adopters tech
indifferent
www.cmai.asia
High End Smart Phones







High-end smartphones work on innovation.
Smartphones are not a game of width but of depth.
Nokia Asha phones have surpassed our expectations and they
are in the highest growth segment.
Finnish handset maker launched flagship Nokia Lumia 920 and
its younger sibling Lumia 820 on the Windows 8 platform in
India that have high picture and video quality, has the best
camera among all high-end smartphones.
Sales of its Windows-based Nokia Lumia had nearly doubled in
2012.
Its touchscreen not just works with fingers, but with fabric as
well, thus enables people wearnig gloves in cold regions to use
its touchscreen without any hindrances
Plans to launch Lumia 620
www.cmai.asia
High End Smart Phones…contd.






With a CAGR of 40 percent, the smartphone segment is
expected to reach 97.2 million units by 2017, accounting
for 29 percent of the total handset volume.
Nokia has 46% market share. Samsung : 30 %.
Blackerry, HTC and Sony follow with a market share of 13,
4.3, and 4.2 percent respectively
Other prominent smartphone vendors include Apple,
Motorola , and LG
Indian vendors like Micromax, Lava successfull in featurephones segment
In 2012, 3.6 crore handset users present in Madhya
Pradesh (India), out of its total population of 7 crore.
www.cmai.asia
SNEAK INTO FUTURE PHONES,
CONVERGED DEVICES
by
Ms Pooja Sharma,
AGM, CMAI
www.cmai.asia
What is this?
www.cmai.asia
AND this?
www.cmai.asia
No Guess required
www.cmai.asia
Indian Jugaad Technology : the need
of the hour


The most innovative, economical and quality method
to accomplish the desired task by unusual /
unimaginable means and ways.
Believe it or NOT Indian Jugaad is MOST
HAPPENING Thing for the world
www.cmai.asia
Burning Examples


Washing-cum-exercise machine, Kerala: All those who wash clothes by hand
have often wished for a washing machine that is cheap. But then, frequent
power cuts (particularly in the rural regions) would make it difficult for one to
use even a low-cost electric washing machine.
Remya Jose, then a class 11 student, thought of a simple, ingenious solution.
She developed a washing machine which does more than just wash clothes. It
even provides its users the chance to shed a few kilos! (National Innovation
Foundation / NIF)
www.cmai.asia
Example: Jugaad
Espresso Coffee Maker
www.cmai.asia
Innovative Juicer Machine
www.cmai.asia
And Jugaad DTH
www.cmai.asia
Latest from Kumbh
www.cmai.asia
Representative Examples







Washing Machine for Lassi
Narayana Hrudalaya , Arvind Eyecare, Jaipur Foot
Selco: rural electricity
Mobile led financial inclusiveness – EKO, Mcheck,
Rural ATMs - solar power, no AC, biometric authentication (e.g. by
Vortex Engineering)
Rs 3000 fridge, battery run, sold by village girls (e.g. by Godrej)
Rs. 700 Water purifier using paddy husk ash matrix (e.g. by Tata
Chemicals)
www.cmai.asia
And Lot others






Hand operated water lifting device, portable smokeless stove, automatic food making
machine, solar mosquito killer, shock proof converter, a floating toilet soap
Reaper windrower machine (MP) to reduce manpower requirement and the drudgery
involved in the harvesting process.
Hand operated water lifting pump (TN) : amidst dearth of available pumps, a simple in
design and has a high discharge at low cost compared to the motorized pumps and
conventional hand pumps.
Bullock operated sprayer (MP): considerably reduces time requirement as compared to
manual spraying and also the drudgery and health hazards involved in manual spraying.
Lemon cutter (TN) , pepper thrasher (Kerala), Bicycle Weeder (Maharashtra), compost
Aerator & leaf pruner (Rajasthan), Walnut Cracker, Peeler & Washer (Jammu & Kashmir),
mechanized looms (Manipur), Portable smokeless stove (Bihar) ,
Shock proof converter, Manipur : Nicholson has developed an innovative device which
converts all electrical lines into shock-free power lines. This is a very useful device for every
household/ commercial establishment. The device can be installed just after the energy
meter so that each and every connection in the building establishment gets connected to
the device and becomes shock-free.
www.cmai.asia
CMAI Membership





CMAI offers free membership to Students and
Youth upto 1st April, 2013
Complimentary Membership for Youth
Relationship and Affairs Club.
Click http://www.cmai.asia/Youth-Student.php
Job alerts, technology, spiritual yoga,
meditation, invitation to CMAI Indian and foreign
events, summer internship and Pilot Projects
Guidance for effective Communication and Relationship
www.cmai.asia
Thoughts are endless, Ideas are endless, Talks are endless!!
So are you confused and have a question?
LET US STOP HERE
THANKS
(+91) 98-111-29879
www.cmai.asia
http://in.linkedin.com/in/nkgoyals,
http://www.facebook.com/nkgoyalcmai
http://www.cmai.asia/Youth-Student.php