Country Report Finland
Nordic Parliaments IT Conference 2014
Juha-Pekka Leskinen
IT Manager
Parliament of Finland
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•
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Users 1000
Laptops 1000 + 200
iPADs 350
Servers 100+
•
ICT Office: 27 employees, 24
permanent + 3 temporary
ICT budget:
• 2006: 7,9 M€
• 2007: 10,2 M€
• 2008: 9,5 M€
• 2009: 8,8 M€
• 2010: 10,0 M€
• 2011: 9,1 M€
• 2012: 10,8 M€
• 2013: 11,7 M€
• 2014: 13,1 M€
Users and equipment
Members of Parliament, 200
- 2 laptops,2 printers, desk phone, mobile phone, TV at office, iPad
MP’s personal assistants, 200
- laptop, mobile phone, TV
Parliamentary group staff 50
- laptop, mobile phone, printer, (iPAD or laptop for out of office use)
Staff 500
laptop, mobile phone (desk phone for scretary-director use), some have iPADs
ICT services to other offices and organisations
National Audit Office of Finland 150
Parliamentary Ombudsman 60
Finnish Institute of International Affairs 40
IT infrastructure and services
• Personal computers and laptops (Win 7, MS Office 2010, Lync
2013 )
• E-mail and calendar: MS Exchange 2010
• Intranet and Intranet: SharePoint 2013
• Servers: (Tru64-unix), Linux, Windows Server 2008 / 2012
• Out of office: laptop, mobile broadband, Junos Pulse VPN +
Citrix
• Mobile phones: Windows Phone, e-mail + calendar, 3G-data
• Telephone system: Siemens HiPath 4000
ICT Office vision and policy 2013-2016
• Supporting parliamentary work and the MPs mission
with the active use of information technology and
providing necessary tools for knowledge management
• Towards e-Parliament: better tools for document
management and re-thinking how we work at the
parliament
• Developing the ICT office organization and work
processes, especially project management (and
customer relations)
• Supporting the parliament renovation project(s)
5
8.4.2015
5
ICT Office Strategy
Strategic goal
Tasks
Services
Customers
Information systems
The ICT Office
produces the
information and
communication
systems for the
Eduskunta with good
quality and in
economically
effective way.
• Purchasing,
maintaining and
developing the
information systems,
services and
applications
• Actively querying
information about
needs for new
products and services
• Responsible for
technical solutions and
decisions
• User support
• Responsible for the
compatibility of
different information
systems and data
stores
• Data security,
analysing, developing
• Helping to develop the
working methods and
processes at the
parliament, influencing
the management
methods of the
Parliament
End user services
• Help Desk services
• Self service application / methodology
• Incident and problem management
• End user instructions
• End user training support
Information system development and
support
• Project management services
• Technical consultation services
ICT infrastructure development and
support
• Project management services
• Technical consultation services
Security
• IT security management
• Technical data security and instructions
• IT-governance
• Focus on external and internal environmental
change
• Policy statements in co-operationg with the
state of Finland
• Assessment of ICT performance
• Enterprise architecture management
Internal
1. MPs
2. Parliamentary
groups
3. Parliamentary bodies
4. MP’s assistants
5. Parliament
management group
6. Civil servants
7. Parliament’s offices
8. Other organs
9. International
delegations etc.
External
1. Government
2. National Audit
Office, FIIA,
Parliamentary
Ombudsman
3. External experts on
committees
4. The bodies of the
European Union
5. Other organs
overseen by the
Parliament
6. Citizens
7. Press, media
• Constitutional
information systems
(legislative work,
budgeting, supervising
the government, EUmaters, international
affairs)
• Management systems
• The Intranet
• Web services
• Library IT-systems
• Communication systems
• Security systems
• ICT infrastructure
• ICT office systems
• Common systems to all
state offices
• Administrative systems
We develop
innovative services
being the early
adaptors.
Mission
Supporting the work of all it’s customers to fulfil the main tasks of the parliament with good ICT governance practice.
6
Values:
Good service – Openness and co-operation - Fairness
21.3.2013
ICT office organization 199?-2013
Head of Office
Head of development
Deputy Head of ICT
Office
(IT Manager)
Software dev.
and projects (5)
Technology & infr.(4)
Telephone systems
(3)
Help Desk & support
(12)
ICT office organization 2014-
Head of ICT office
1+1
Deputy Head of ICT Office
(IT Manager)
Customer Service
Manager
1+5
1+10
Software Service
Manager
1+6
Security Manager
1
Some budget figures 2012 (euros)
2010
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Investments (new projects)
Equipment (desktops, servers)
Material (inc. Mobile phones)
Personal costs (wages)
Maintenance services
Comm. fees (incl. Phones)
Outsourced services (operational services)
Training
Consultation services
License fees
1 600 000
1 300 000
379 000
1 620 000
127 000
1 300 000
3 350 000
56 000
290 000
155 000
2012
4 100 000
1 900 000
200 000
1 730 000
120 000
765 000
3 430 000
36 000
205 000
462 000
2014
5 900 000
100 000
165 000
1 900 000
160 000
1 110 000
5 000 000
38 000
50 000
710 000
Projects 2010-14
• Electronic document management system (Eduksi)
- committee meetings
- planning and documantation of plenary sessions
- parliaments reply and letter
- electronic handling
Projects 2010-14
• Renewal of
netservices
– intranet site,
internet site,
improving the
search (FAST)
– New ideas and
concepts of ”a
good parliament
web site”:
What’s
happening right
now, more
information
about MP’s, easy
access to the
documents,
visualization of
data etc.
Projects 2010-14
• Renewal of TRU64
environment
– databases (Ingres,
TRIP), archives,
contract register,
MP´s personal facts
(1907-) …………….
Buildings under renovation
1. Main building (1931), renovation 2015-2017
2. Annex building A (1978), renovation 2010-2011
3. Annex building B (1978), renovation 2009-2010
4. Annex building C, library (1978), renovation 2012-2013
5. Annex building D (1952), renovation 2014-2015
The Parliament main building and
annex buildings
• Renovation project 2009-2017
• Moving business to temporary locations
• Building ICT infrastructure to buildings as the
renovation project goes on
• A new data centre
• Moving the Main building operations to an old
Sibelius Academyⁱ building, changing the
concert hall to a plenary session hall
ⁱSibelius Academy is responsible for providing the highest level of music education in Finland.
End user device policy
• Today: Laptops with Windows 7, iPADs and
Nokia mobile phones (Windows Phone)
• 2015-2016 new laptops, Windows 9?, Office
20XX
• Autumn 2014: new security policy for BYOD
and VPN use
• 2015 POC for choosing the right tablet +
mobile phone combination
Thank you !
juha-pekka.leskinen@parliament.fi