Ex Libris Alma
CCEU, Shanghai, December 12 2013
Jørgen Madsen, Solutions Architect, Asia Pacific
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Agenda
• Why Alma?
• Status in a few numbers
• A look at the system itself
• Customer experiences
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Architecture
The Current Resource Silos Challenges
Duplicate
Data
Duplicate
Workflows
Print
Materials
Electronic
Materials
Digital
Materials
Silo 1
Silo 2
Silo 3
Architecture
Efficiency: Unified Resource Management
Unified
Data
Unified
Workflows
Fulfillment
Metadata Management
Acquisitions
Unified
Management
Selection
Multi-Tenancy – Why Should You Care?
No customer is left behind
when the software is
updated
Vendor-managed updates
(they are “automatic”)
Simple matter of economies
of scale
Stronger security than
on-premise
Ample excess capacity
available to whoever needs it
Share resources, data,
reports, templates etc.
Easily benchmarks against
peers
New features in
weeks not years
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Customizations &
Integrations must work in
the new version
Relentless on Security – a Multi-Dimensional
Approach
Physical
Infrastructure
Network
Application
Data
Identity & Access Control
Business Continuity
Monitoring & Incident Mgmt
Human Resources
Compliance & Audit
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24/7 security, biometric authentication,
video surveillance, authorized personnel
Hardening, change management procedures , patch
management, password policy
Vulnerability scans, Intrusion Prevention System (IPS),
TSL/SSL encrypted communication
Security Development Lifecycle (SDL), Penetration
tests, OWASP Top10
Data isolation (Oracle VPD), encryption, media
sanitization (DoD 5220.22-M)
SSO, S/LDAP, SAML/Shibboleth, Role-Based Access
Control (RBAC)
High availability, database cluster, storage redundancy,
frequent snapshots, offsite backups, 24x7 HUB
24x7 monitoring, Chief Security Officer (CSO),
security breach notification
Security awareness training, confidentiality
agreements, adherence to regulations
ISO 27001, SSAE-16 , EU Safe Harbor, Data
processing agreements, independent audit
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Alma Deploys in Months Not Years…
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A few numbers
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Alma is One Year Old !
Alma is live at 36 institutions worldwide and an additional
56 institutions are in implementation phase
300 institutions
(including 5 consortia)
100+ institutions switching
from non-Ex Libris ILS
From very small to very
large libraries
12 countries worldwide
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Alma in numbers
Alma customers on Times World's Top 200 Universities
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Alma in action
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Now let’s do an end-to-end workflow
to see the true power of the system...
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What did we just do?
We did:
• Selection
• Acquisitions
• E-resource management
• ”Cataloging” of 35,938 records
• Link resolving and access
And we did it in five minutes within a single system...
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A few other things in Alma
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We didn’t talk about:
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Circulation, fines and fees
User management
Receiving and invoicing
System configuration
SIP2, NCIP, Z39.50
Data importa and export
EDI
Global batch changes
Transit of material
Consortium support
Resource sharing and ILL
And many, many other things
It is all there and a fully integrated part of the system.
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What are customers saying?
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What are customers experiencing?
Before Alma: 10 – 12 steps
After Alma: 5 steps total
Another Example of Cost Efficiencies
Total number of
individual staff
steps reduced by
over 60%
E-resources available
to end-users 10+
days sooner
Key Elements to the Value of Alma
“Libraries need to perform core services
more efficiently.”
John Unsworth, CIO
Brandeis University
More Efficient
“Libraries need to extend support for new
services and initiatives.”
More Effective
Tabzeera Dosu, Dean of Libraries
California State University at Sacramento
“Libraries need better access to data for
decision making and external
accountability.”
More Visible
Jack Ammerman, AUL
Boston University
What does SaaS mean in practice?
• Significantly lower TCO
• No in-house operation cost
• Benefit from the community
• Ease of implementation and ongoing updates
• High security and failover mechanisms
• Trust
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Thank You
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