Session 12 – Standardisation and Modernisation Vienna, June 2nd – 5th 2014 A Business Architecture Model to Foster Standardisation in Official Statistics Nadia Mignolli Giulio Barcaroli, Piero Demetrio Falorsi, Alessandra Fasano Italian National Institute of Statistics (Istat) Department for Integration, Quality, Research and Production Networks Development (DIQR) Vienna, June 2nd – 5th 2014 Outline Background Main reference definitions BA Business Lines: contents and activities BA model BA Principles Concluding remarks and key elements Nadia Mignolli. Vienna, June 3rd 2014 Background (I) Istat modernisation programme Stat2015: with the main purpose of Standardisation and Industrialisation of the statistical production process First simplified proposal: elaborated by the Sponsorship on Standardisation on the basis of Statistics Netherlands (CBS) model Current BA Model: a joint task of ESSNet on Standardisation (to refine the Sponsorship proposal) Statistical Network - the Business Architecture Project (Institutes of Australia, Canada, Italy, New Zealand, Norway) BA model sharable and adoptable by NSIs: this represents the foundations to foster and intensify the creation of a ESS BA model, considering higher level interactions among NSIs and Eurostat Nadia Mignolli. Vienna, June 3rd 2014 Background (II) BA current model is: Consistent with current actions carried out at international and European level (SN BA Project; CSPA; EU vision - from 1.0 to 2.0) Cost-efficient (re-use of data, methods, processes, tools) Aligned both with organisational frameworks adopted by mature industries (Service Oriented Architecture – SOA) and with statistical standards (GSBPM; GSIM) Nadia Mignolli. Vienna, June 3rd 2014 Main General Developments Alignment of all the activities defined within BA business lines with phases and sub-processes of GSBPM 5.0 Consistent Decision and Design principles Definition of common and shared infrastructures based on Repositories of: Human Resource Competencies (RHC) Data and Metadata (RDM) Standard Methods and Guidelines (RMG) Tools and Applications (RTA) Nadia Mignolli. Vienna, June 3rd 2014 Core Definitions: The General Reference Framework Enterprise Architecture (EA) The process of translating business vision and strategy into effective enterprise change by creating, communicating and improving the key requirements, principles and models that describe the enterprise’s future state and enable its evolution (Gartner 2012) It is about understanding all the different elements that make up the enterprise and how those elements interrelate (SN BA Project Team; CSPA; ESSNet on Standardisation) It is divided in four layers: 1.Business Architecture (BA) 2.Information Architecture (IA) 3.Application Architecture (AA) 4.Technology Architecture (TA) Nadia Mignolli. Vienna, June 3rd 2014 Core Definitions: Business Architecture Business Architecture (BA) It is the conceptual and strategic part of the EA It drives the overall EA (its four layers – AA; IA; TA) within an NSI It covers all the activities undertaken to produce statistical outputs, including conceptualisation, design, build and maintain information and application assets It is a reference model to optimise work processes within an Institution/Organisation and make them more efficient. It covers both statistical activities and strategic organisational tasks and capabilities It is a common language to undertake congruent innovation paths (Statistical Network BA Project Team; CSPA; ESSNet on Standardisation, 2013) Nadia Mignolli. Vienna, June 3rd 2014 Core Definitions: the other EA Layers Information Architecture (IA) classifies the information and knowledge assets gathered, produced and used within the BA. It also describes the information standards and frameworks that underpin statistical information (e.g. GSIM, DDI, SDMX). IA facilitates discoverability and accessibility of available data and metadata, leading to greater re-use and sharing Applications Architecture (AA) classifies and hosts the individual applications describing their deployment, interactions and relationships with the business processes of the organisation (e.g. estimation, editing and seasonal adjustment, etc.). AA facilitates discoverability and accessibility of available systems and tools, leading to greater re-use and sharing Technology Architecture (TA) describes the IT infrastructures required to support the deployment of applications and IT services, including hardware, middleware, networks, platforms, etc.. (Statistical Network BA Standardisation, 2013) Nadia Mignolli. Vienna, June 3rd 2014 Project Team; CSPA; ESSNet on BA Business Lines They are homogeneous areas with respect to the aim of the activities carried out and the nature of the information processed and/or services that insist on this information They are defined in order to guarantee independence from the Institute current organisational structure, so as to ensure stability with regard to any future reorganisation They facilitate NSIs to refer to a unique organisational model at the enterprise level, overcoming their internal tendency to replication/duplication They enhance harmonisation and standardisation against stovepipe models characterised by strong heterogeneity (of procedural, methodological and technological approaches), lack of standards and redundancy of data and applications Nadia Mignolli. Vienna, June 3rd 2014 BA Four Business Lines and their Group of Activities (Level I and Level II) It deals with all steps necessary to manage, design and implement 2. CORPORATE SUPPORT statistical production cycles or projects, including surveys, Manage business and performances; 1. or STRATEGY collections based on datahuman from administrative other sources, Manage finances; Manage Position; Govern; Influence and resources; account compilations and data modelling. It deliverscollaborate the outputs approved Manage IT; Manage information and under Strategy, utilising the capabilities and resources built and managed knowledge; Manage users and suppliers under Capability and Corporate Support. It covers cross-cutting, functions an the consiststhe supports of the high-level successful strategic development activities and management that enablerequired NSIs of the to by deliver 3.non-statistical PRODUCTION organisation to deliver needed its work by programme efficiently and and effectively. products and capabilities (covering services methods, processes, governments standards and communities nationally DEVELOP IMPLEMENT and internationally. frameworks, IT systems These and activities people influence, skills) that shape underpin and drive an future Specify needs; Design; Build Collect; Process; Analyse; Disseminate directions and organisation ability investments to conduct through its business. the development It also strongly and promotes consideration the MANAGE of high-level re-use and sharing strategies of to infrastructure advance statistical (statistical capabilities and technical), and optimise Plan;coherence Monitor; Adjustof statistical outputs the statistical facilitating harmonisation portfolio and 4. CAPABILITY Plan capability improvements; Develop capability improvements; Manage capabilities; Support capability implementation Nadia Mignolli. Vienna, June 3rd 2014 BA Business Line specific Activities (Level III) and alignments with the GSBPM 5.0 (I) GSBPM Over-Arching Processes Strategic Planning Project Management Statistical Programme Management Legal Framework Management Financial Management Human Resource Management Quality Management Nadia Mignolli. Vienna, June 3rd 2014 BA Business Line specific Activities (Level III) and alignments with the GSBPM 5.0 (II) GSBPM Over-Arching Processes Financial Management GSBPM Phases Organisational Framework Management GSBPM Sub-Processes Human Resource Management Provider Management Legal Framework Management Nadia Mignolli. Vienna, June 3rd 2014 BA Business Line specific Activities (Level III) and alignments with the GSBPM 5.0 (III) GSBPM Phases GSBPM Sub-Processes GSBPM Phases GSBPM Over-Arching Processes Quality Management Metadata Management Nadia Mignolli. Vienna, June 3rd 2014 GSBPM Sub-Processes BA Business Line specific Activities (Level III) and alignments with the GSBPM 5.0 (IV) GSBPM Phases GSBPM Sub-Processes GSBPM Over-Arching Processes Human Resource Management Data Management Metadata Management Quality Management Statistical Framework Management Nadia Mignolli. Vienna, June 3rd 2014 Stylised Business Architecture Model Nadia Mignolli. Vienna, June 3rd 2014 STRATEGY DEVELOP CORPORATE SUPPORT CORPORATE SUPPORT: Manage finances; Manage human resources; Manage users and suppliers; etc. Design production system and rules Determine needs for information Design outputs Check data availability Process, method and quality reference metadata STRATEGY: Position; Govern; Influence and collaborate Reference and structural metadata Portfolio management Strategic planning metadata Metadata Scheduled actions Metadata Progress Reports (Audit) Metadata Planned quality IMPLEMENT CAPABILITY Users Plan (HR, etc.); Monitor; Adjust MANAGE PRODUCTION Stakeholders Process Collect Repository of Tools and Applications Repository of standard Methods and Guidelines RTA RMG Repository of Human Resources Competencies RHC D M S CS Raw input data and metadata Respondents/ Administrative sources/Big Data Metadata Catalogue: products quality Analyse: validate and finalise output Validated internal microdata and metadata Analyse: apply disclosure control Internal aggregated data and metadata Output Micro and macro data and metadata Disseminate (also with Web 2.0/3.0 ) Repository of Data and Metadata RDM BA Principle Assessment The whole BA model is led by fundamental principles that become practical guidelines for the implementation of each business line activity and for ensuring the success of the model itself Different Decision (7) and Design Principles (9) have been suitably defined, also taking into account the international and European context Principles regard the overall governance, the process rules and the specific infrastructures Nadia Mignolli. Vienna, June 3rd 2014 Key Messages from BA Principles (I) The whole statistical process is output and metadata-driven The statistical process chain starts from the output desired (from required products) and goes backwards, defining the various aspects of the process Firstly metadata are designed and then data production can start Metadata have to be generally accessible and, as far as possible, standardised with regard to the types of units, the definition of concepts, classifications, quality characteristics, process Quality Assessment Quality has to be evaluated and documented at the different stages of the process It is defined and planned during Develop or Re-develop It is monitored and assessed in each phase of GSBPM and in correspondence of intermediate and final data releases Nadia Mignolli. Vienna, June 3rd 2014 Key Messages from BA Principles (II) Re-use and Adoption of Standards: Repositories Focuses on both what is produced within the Institute and what is issued outside, with particular attention to the standards defined at international and European level Reuse of existing and available data is generally to be preferred over the decision to conduct a new survey The “to be” statistical production consists of a series of standardised single processes and of modular services that can be shared and reused in different contexts and statistical areas Developments from scratch should be limited Nadia Mignolli. Vienna, June 3rd 2014 Key Messages from Principles (III) Industrialisation of the Statistical Process Statistical production has a repetitive nature with a rather rigid organisation style that can be largely automated An industrialised process can be realised by agents other than those who have designed it Ensuring the independence between Develop and Implement Develop is performed only when needed, while a current statistical process is carried out on a regular basis Implementation of a new project involving several innovations requires a new Develop phase Nadia Mignolli. Vienna, June 3rd 2014 Concluding Remarks The adoption of a common language (BA model) becomes essential to undertake congruent innovation paths A BA model sharable and adoptable by NSIs represents the foundations to foster and intensify the creation of a BA model also at European/international Statistical System level This is consistent with what is taking place at European and international level Sponsorship and ESSNet on standardisation Statistical Network High-Level Group for the Modernisation of Statistical Production and Services - CSPA Nadia Mignolli. Vienna, June 3rd 2014 Key Elements Achieve consensus on BA Model and Principles (with a BA Model generic enough and involving representative Groups/Projects/Stakeholders working on this topic both at international and EU level, etc.) Refer to BA Principles for guiding implementation Set up a Governance model for ensuring compliance with Principles Individuate common and shared Infrastructures enabling higher cooperation levels and a cooperative System Nadia Mignolli. Vienna, June 3rd 2014 Thank you for your attention Danke für Ihre Aufmerksamkeit Contacts: mignolli@istat.it www.istat.it Nadia Mignolli. Vienna, June 3rd 2014