Doing Business with MITIE
8.30 – 9.00
Registration and networking (breakfast rolls
and drinks served)
9.00 – 9.15
Welcome and Overview of the latest news
from the Supplier Development Programme
and MITIE
9.15 – 9.45
Doing Business with MITIE
• MITIE overview in Scotland
• Supplier on-boarding (and MITIE’s drivers)
9.45 – 10.00
Questions
Group structure
MITIE
FY2011
Revenues
Facilities
Management
Technical Facilities
Management
Property
Management
Asset
Management
Overseas
£882.2m
£437.1m
£509.7m
£62.4m
£25.0m
• Total security
management
• Cleaning
• Catering
• Document
management
• Reception & front
of house
• Landscaping
• Pest control
• Waste &
environmental
• Integrated FM
• M&E engineering
maintenance
• CarbonCare
energy services
• Lighting
• Mobile multi-site FM
• Building
management
systems & controls
• Compliance
services
• Property
maintenance
• Building
refurbishment
• Roofing
• Painting
• Interior fit-out
• M&E engineering
installation
• Solar PV panels
• Insurance claims
management &
repairs
• Decentralised
energy centre
development
• Low carbon data
centre development
• Renewable energy
integration
•Energy services
company (ESCo)
management
• Community
infrastructure
Energy Services
2
Scotland: Experience and Economic Footprint
Registered in Scotland
Major Public Sector
Clients
Our offices
Investors in People
Our client contracts
employer
We employ
in Scotland
8,000 people
Aberdeen & North
We have over 500
contracts, across the length
and breadth of Scotland
£40m
Delivering Services to over
3000 buildings
Community
investment –
construction skills centres
and Academies, the
Scotland Real Apprentice
Programme, Working Links
Edinburgh & East
£100m
Head Office facilities in all the
major Scottish cities –
Edinburgh, Glasgow,
Aberdeen and Inverness
Glasgow & West
£60m
Scottish Government
Scottish Parliament
Scottish Prison Service
Scottish Police Service Authority
Crown Office Procurator Fiscal
Service
NHS 24
Historic Scotland
Scottish Natural Heritage
Scotland College Members
Scottish Water
Royal Mail
City of Edinburgh Council
Edinburgh International
Conference Centre
Major Private Sector
Clients
Standard Life
Royal Bank of Scotland
Lloyds Banking Group
Rolls Royce
Santander
Cable & Wireless
Diageo
John Lewis
Oracle
The Cooperative Group
Standard Life
• Standard Life Edinburgh footprint – 7 buildings, 7500 employees
• Scope of Services
•
Cleaning & soft services contract commenced March 08
•
Catering contract commenced August 08
•
24/7 manned Security contract commenced March 11
• Contract value
• Catering – £5 million
• Cleaning & Soft Services - £1.7 million
• Security - £1 million
• MITIE employees - 275
PFI Scotland
• PFI stands for Private Finance Initiatives and has been available for
use by the Local Authorities for approximately 10 years. MITIE
successfully hold PFI Contracts throughout the UK.
– Scotland – 48 School Campus’s
– North England – 20 Schools Campus’s
– South England – 28 School Campus’s
• Services provided by MITIE directly or by Service Partners under the
25 to 30 year contract terms are:Mechanical & Electrical
Grounds Maintenance
Security
Janitorial
Catering
Pest Control
Cleaning
Energy
Life Cycle Management
Minor/Small Works
FM Management
In-house Engineering
• MITIE PFI Scotland supports the Local Authorities in the management
of circa £800m Educational Assets across the following regions :Argyll & Bute
Highlands
East Ayrshire
West Lothian
South Ayrshire
Perth & Kinross
Falkirk
Edinburgh
North Ayrshire
RBS Contract Overview
• MITIE Awarded RBS Approved Supplier Status 2011
• Scope of Services
• Asset based repair & maintenance contract (49,000 assets)
• PPM, Comprehensive, Energy, Projects, Fabric
• Data Centre Resource
• M&E, HVAC, A/C, Gas
• High Voltage management and maintenance
• Data Centre Resource
• Fabric repair
• Geography
• 29 buildings Glasgow & Edinburgh
• RBS Global HQ Gogarburn
• 34 buildings North of England
• All buildings are critical
MITIE procurement process
The MITIE procurement process is intended to capture the business need. This can
be driven by scope, specification, budget, or market changes.
The next stage is designed to then consider the supply market capability. This
process is designed to provide open and objective market evaluation.
The output is establishing a contract against our standard form agreement to then
sit within our contract database. Performance is then managed, measured, and
benchmarked for all key supply agreements.
Step 2: “Consider” & Evaluation
Considering and evaluating the supplier
responses against the Clients and MITIE
business need and expected benefits.
Notifications: via MITIE Sourcing portal that defines area of
opportunity for the framework supply base to respond to. Mid tender
interviews process, and site visits.
Tenders / Evaluations: that requests detail around supplier business
competencies, bespoke operational procedures, commercials,
sustainability and performance requirements.
Contracts: that will reflect the type of supply being sourced via the
market.
Step 3: “Contract” Delivery
Contract management, performance and
improvement. Working across various areas
with priority based on client needs.
Next Steps …
• Little Guide to Procurement
•
Structure, Process, Tips
• Networking
•
www.mitiesourcing.com
•
procurement@mitie.com
•
Local / regional contacts
• Questions & Answers