VMware Sales Byte Net New Customers Server Consolidation Rob Chen – Sr. Marketing Manager Global SMB & Commercial Solutions Marketing August 2013 © 2011 VMware Inc. All rights reserved VMware Sales Byte Overview Customer Challenge Partner Opportunity VMware Solution Overview Customer Profile Next Steps 2 Top Of Mind For Customers - Opportunities For Partners Top of Mind Keeping their business up and running, securely Balance IT supply (resources and skills) with IT demand Increase agility to quickly respond to new business requirements Virtualization 3 out of 4 SMBs planning virtualization projects Disaster Recovery 43% never re-open after disasters and 29% close within 2 years 3 BYOD 85% SMBs surveyed stating employees use personal devices for work. Resources IT departments focus 70% of resources on maintenance leaving little for innovation Infrastructure Services Virtualization IT projects create the opportunity for Server, Storage and network infrastructure. Partner opportunity to position services like consulting, installation, configuration, management, etc…. Challenges of Traditional Computing Environments 1:1 ratio of server/OS/application • Low resource utilization across IT environment • Server sprawl = Increasing cost and complexity • Difficult to scale applications to keep up with demands Keeping applications available, optimized • Silos of applications = silos of solutions for protection • A comprehensive BCDR solution can be multi tiered and complex • Lack of comprehensive visibility across the IT infrastructure Cost and complexity restricts the solution • Some applications are left unprotected • No easy way to test = unpredictable results in the event of an outage 4 Top Technology Priorities “While the majority of Global 1000 enterprises are heavily virtualized, many smaller enterprises and those in emerging economies are still early in their virtualization effort.” — Gartner, 2012 Q. Which of the following initiatives are likely to be your IT organization top technology priorities over the next 12 months? Top IT Priorities • BC/DR • Security Upgrade BC/DR capabilities Upgrade our security • Consolidation Consolidate IT infrastructure • Virtualization and automation Maintain or implement virtualization and automation % critical or high priority SMB Commercial Mobile/tablet apps Enterprise Consolidate app Implement or expand collaboration IaaS 0% 20% 40% Source: Forrsights Budgets And Priorities Tracker Survey, Q2 2012, Forrester Research, Inc, 2012 VMware market segment definition: SMB: 1-999 employees, Commercial: 1000-4999 employees, Enterprise: 5000+ 5 60% 80% Virtualization still tops for major IT spending priorities Source: IDC State of the Market: IT Spending Review & 2013 Outlook, November 2012 6 Market Still Largely Untapped 20%* Seize White Space physical servers virtualized Opportunity Opportunity to talk to net new customers about: • Server consolidation • Reducing IT capex and opex • Improving IT agility and flexibility *Source - IDC 7 Partner Opportunity Virtualize with VMware Solutions • vSphere with Operations Management Standard Acceleration Kit • vSphere with Operations Management Enterprise Plus Acceleration Kit • vSphere Essentials Plus Kit Complimentary VMware Solutions $ • vSphere Data Protection Advanced • vSphere Site Recovery Manager Other Technologies & Opportunities • Storage infrastructure, Network infrastructure, Security solutions • Infrastructure for the secondary site : Servers, Storage, Network, etc… • Professional Services/Consulting/Installation & Configuration • Business continuity and disaster recovery 8 Virtualization Simple Application Protection • Entire system – including application, OS, and data – is stored as virtual machine files • Simplify availability and data protection for applications and virtual machines Encapsulation Cost-Efficient Infrastructure Consolidation vSphere • Improve hardware utilization and reduce footprint • Reduced hardware requirements at recovery site • Use recovery hardware to run low-priority apps Flexible Infrastructure Hardware Independence 9 vSphere vSphere • Leverage a pool of servers to avoid failures • Eliminate need for identical hardware across sites • Enable waterfalling of equipment to recovery site Server Virtualization Benefits Server Consolidation Capex & Opex Savings IT Agility Innovation 10:1 Consolidation Ratio 10 Up to 50% Savings 80% Greater Resource Utilization Virtualize Smarter – vSphere with Operations Management vSphere with Operations Management VMware vSphere • World’s leading virtualization platform The proven compute virtualization platform • Insight to workload capacity and health • Capacity planning – know how many days before capacity runs out so IT can continue to be responsive • Optimize efficiency – know on which virtual machines might be overprovisioned • Improve performance - faster root cause identification of emerging issues • Proven virtualization platform – provide availability for your business applications vSphere vCenter Server 11 vSphere Virtualization Platform Capabilities • Server consolidation • Integrated backup and recovery • Automatic failure detection and restart of services • Move running VMs between hosts • Replication of VMs across the LAN or WAN Before Virtualization After Virtualization Benefits • Reduce CapEx, improve resource utilization, reduce IT management complexity • Simplify backup and recovery infrastructure and processes • Improve SLAs for virtualized applications • Enable maintenance with zero downtime • Simplify disaster recovery 12 Operations Automation Capabilities Proactively manage performance and improve availability for vSphere environments Understand performance trends across VMs, clusters, and farms Optimize capacity by reclaiming unused VMs, and rightsizing under-provisioned VMs Reduce false alerts through patented analytics Benefits Guarantee SLA Quick root cause identification and resolution Improve CapEx/OpEx Savings 30% higher resource utilization by rightsizing VMs and harnessing unused resources Simplify Management Dashboard view of environment for easy perf. and capacity mgmt. and troubleshooting 13 Recapping the Business Benefits vSphere with Operations Management delivers… Operational Efficiency Increased Service Levels Detect performance issues before they impact your business Increase capacity utilization by 40% and hardware savings by 30%* Reduce time spent on diagnosing and resolving problems by 26%* Run Business Critical Apps with Confidence Get More out of Your Hardware Investments Optimize Your Productivity * Sept 2012 Management Insights Study 14 VMware: The Industry-Leading Virtualization Software Company $4.61 billion in revenues for 2012 More than 500,000 customers • 99% of the Fortune 100 • 99% of the Fortune 500 • 99% of the Fortune 1000 • 100% of the Fortune Global 100 • 99% of the Fortune Global 500 Over 55,000 partners worldwide ~13,800 employees worldwide 15 VMware Leads The Market OpEx 20% Scalability 91% Minimize Total Cost of Ownership (TCO) • • • Better hardware utilization vs Microsoft Hyper-V Spend less time on management tasks Minimize the negative impact of downtime Build for the Future • • • Secure, reliable, platform not built on top of a legacy operating system Only virtualization platform proven across 500K+ customer deployments Move seamlessly from private to public cloud environments Virtualize Anything • • • Virtualize servers, desktops, network, storage at your pace Simplify management, improve availability, increase flexibility, lower costs Run your business on public, private or hybrid clouds Maximize Uptime • • • • 16 Extensive application insight to meet SLAs for critical apps Production tested reliability and performance for critical applications VMotion performs 5 times faster than Microsoft Live Migration VMware HA works when 50%+ cluster hosts go down – Microsoft HA doesn’t See notes for links to details Customer Profile – Server Consolidation Who to talk to • Head of IT Infrastructure, Head of IT Operations • Server or Application admin, IT Architects • Industries: Manufacturing, Retail, Government, Healthcare, Education and Emerging Markets What to look for • Customers who are not virtualized • Server refresh projects • IT/application downtime or challenges with performance or SLAs • Increasing IT costs • Growing businesses and industries and M&A activity Questions to ask • Are you looking to save on server hardware & operations costs? • Do you feel that you are getting the most out of your existing server environment? • Are high-availability, performance, scalability, security and agility priorities for your IT environment? • Are you overburdened with having to manage a expanding and increasingly complex server environment? 17 vSphere Essentials and Acceleration Kits vSphere Essentials Plus Kit vSphere with Operations Management Standard AK vSphere with Operations Management Enterprise AK vSphere with Operations Management Enterprise Plus AK Server Consolidation and Business Continuity Scalable Server Consolidation & No Planned Downtime Powerful & efficient resource management Policy based datacenter automation Unlimited Unlimited Unlimited Unlimited 8-way 8-way 32-way 64-way Essentials Plus Standard Enterprise Enterprise Plus Foundation Standard Standard Standard ● ● ● ● Capacity Management and Optimization ● ● ● Operations Dashboard and Root Cause Analysis ● ● ● ● ● ● ● ● ● HA only ● ● ● vSphere Replication ● ● ● ● Data Protection ● ● Advanced Advanced vShield Endpoint ● ● ● ● Distributed Resource Scheduler and Distributed Power Management ● ● Storage APIs for Array Integration, Multipathing ● ● Entitlements (VM / Core / vRAM) vCPU / VM Features vSphere vCenter Operations Management Suite Health Monitoring and Performance Analytics vMotion ● Storage vMotion High Availability and Fault Tolerance (1 vCPU) Application High Availability ● Distributed Switch ● Storage DRS and Profile-Driven Storage ● I/O Controls (Network and Storage) and SR-IOV ● 18 Note: This is a partial listing of available features. Please see vmware.com for the complete list. Next Steps Prepare for the customer conversation Print out the Server Consolidation Value Prompter Get the Sales Toolkit - www.vmware.com/go/salesbytes Identify a customer to discuss server consolidation Leverage Current Promotions Use the VMware Promotion app on your mobile device Point your browser to: www.vmware.com/go/promoapp Keep up with the latest from the VMware • VMware SMB Blog - http://blogs.vmware.com/smb • VMware SMB on Twitter - http://twitter.com/VMwareSMB 19