Information and Communication Technology Bureau
Thai Customs Department
Thailand National Single Window
Why should have Single Window
1. Request for Quote
3. Purchase Order
2. Quotation
4. P. O. Confirmation
13. Payment Order
6. Ship Order
/ Instr.
14. Remittance
Buyer/
Importer
15. Import
documents
Seller/
Exporter
12. Export
documents
Bank
~ 30-40 parties
~ 40 documents
~ 200 data elements
~ 60-70 % data re-keying
Bank
16. Proof of
Delivery
Air Express
Terminal at
Destination
5. Shipper Order/Instr.
+ Invoice
+ Packing List
Terminal
at Origin
7a. Ship Instr. Cycle
Freight Forwarder
Clearance
Documents
Air Carrier
12. Gate-in/
gate-out
Capture
gate movement
8. Gate-out/
gate-in
10. Bay Plan
2
Government
(Import)
Terminal
at Destination
Freight Forwarder
Capture
gate movement
(gate-out/in)
Clearance
Documents
9. Bay Plan
Ocean Carrier
Terminal at Origin
Government
(Export)
2
Evolution of e-Customs and
Thailand National Single Window
V
IV
III
II
I
Isolated
Organization
Face-to-Face
Services
<----1997
Customs
EDI
Services
(G2B, G2G)
UN/EDIFACT
and XML
(Less paper)
1998-2006
Multi
Single
Electronic
Windows
(G2B, G2G, B2B)
ebXML/XML
PKI/Digital
Signature
& other
standards
2006-2008
National
Single
Window
(Integrated
Single
Window)
ASEAN
Single
Windows
and other
International
cross-border
data exchange
ebXML/XML
PKI/Digital
Signature
& others
ebXML/XML
PKI/Digital
Signature
& Others
2008-2010
2011-2015
3
Single Window Concept
UN/CEFACT
Recommendation No. 33
• “A facility that allows party involved in trade and transport to lodge
standardized information and documents with a single entry point to
fulfill all import, export, and transit-related regulatory requirements.
If information is electronic, then individual data elements should only
be submitted once.”
WCO
World Customs Organization
• A Single Window Environment is a cross border, ‘intelligent’, facility
that allows parties involved in trade and transport to lodge
standardized information, mainly electronic, with a single entry point
to fulfill all import, export and transit related regulatory
requirements.
ASW
ASEAN Agreement to Establish ASEAN Single Window
• Single submission, single processing and single decision
making for customs release and clearance (summary)
4
Thailand Single Window
Conceptual model
5
6
7
8
9
Thailand National Single Window 2013
Global Trade
VAN / VAS
Trading
Communities
Secure Networks
Web Browser
NSW Portal
Web Self Registration
Web e-Form (Trader and Agency)
Single Window Entry
Community e-Tracking
National Standard Data Set
Web Self Registration
Web e-Form (Trader and Agency)
Single Window Entry
Community e-Tracking
National Standard Data Set
NSW Primary Site
NSW Secondary Site
Thailand National Single Window
ASW / International Gateway
Community Gateway and Partner Management
Message Process Orchestration
& Transformation
Business Activity Monitoring
Help Desk & Call Center
Secure
Networks
Secure
Networks
NSW Portal
Certification
Authorities
AEC 2015
International Single
Window Connectivity
BANK
ASW / International Gateway
Community Gateway and Partner Management
Message Process Orchestration
& Transformation
Business Activity Monitoring
Insurance
Government Information Network (GIN)
and Private Networks
The Customs
Department
Department
of Foreign
Trade
Department
of Primary
Industries
and Mines
Office of
the Rubber
Replanting
Aid Fund
Department of
Mineral Fuels
Airports of
Thailand
Public Company
Limited
Department
of industrial
works
Department
of Livestock
Development
The Revenue
Department
The Board
of Investment
Department
of Fisheries
The National
Bureau of
Agricultural
Commodity and
Food Standards
The Fine
Arts
Department
Department
of Energy
Business
Department
of Land
Transport
Office of
Atoms for
Peace
Defence
Industrial
Department
Department
of Provincial
Administration
Department
of Agriculture
Department
of Medical
Sciences
Department
of Forestry
Department
of Internal
Trade
Electrical and
Electronics
Institute
Marine
Department
Department
of Civil
Aviation
Department
of Mineral
Resources
Thai Industrial
Standards
Institute
Department
of Disease
Control
Port
Authority
Industrial
Estate
Authority
Office of The
National Broadcasting
and Telecommunications
Commission
Food and Drug
Administration
The Federation
of Thai
Industries
Office of the
Cane and
Sugar Board
Department
of National Parks,
Wildlife and Plant
Conservation
The Thai Chamber
of Commerce
and Board of Trade
10
5 6
7
11
Payment Number
Thailand National Single Window
NSW Message Statistics
12
Thai Customs Electronic Systems : TCES
Front Office System
Back Office System
Office Automation
System (7 systems)
e-Export
e-Import
e-Payment
e-Licensing
e-Manifest
e-Express
e-Tracking
Profile system
Account system
Drawback system
Reference
file
system
Registration
system
RFID System
GIS System
Airport
interface
system
Customs
Fee
System
ebXML
Gateway
system
Investigation and
Suppression system
Seized Good System
Lawsuit Information
System
Unclaimed Good
System
Vehicle Information
System
Postal Manifest
System
Fuel Information
Tracking
Internal Audit System
Laboratory Information
System
Customs Valuation
System
Component Parts
Examination system
Tax Incentive System
Free Zone Information
Statistic system
Electronic
Office
System
Intranet
Customs Web Site
Web Mail
Data Warehouse
Human Resource
and Financial
Management
System
(17 systems )
(16 systems)
14
Thai Customs Electronic Systems : TCES
Chiangsan
Chiangkhong
Toongchang
Maesai
Chiangdao
Maehongsorn
Chiangmai Airport
Lampoon
Maesariang
Maesod
Sangkhlaburi
Bangpain
Maekhlong
Banlaem
Prachubkhirikhan
Chumporn
Ranong
Phuket Airport
Phuket
Krabi
Kantang
Satool
Wangprachan
Padangbesar
Sadao
Betong
1
Thalee
NongKhai
Chiangkhan
Bungkarn
Nakornpanom
Mokdahan
Khemarat
Piboonmangsahan
Chongchom
Aranyapradhet Hardware Computer
Mabtaput
Chantaburi
- Server
103 Units
Khlongyai
Chacherngsao - PC (Work Station) 4,816 Units
Bandon
- Network
Khosamui
Sichol
- Customs House
93 Units
Nakornsithammarat
Songkhla
- Other (Bonded, warehouse,
Hadyai Airport
Pattani
ICD,CY, Free Zone )
256 Units
Takbai
Sungaikolok
15
Thailand NSW: Way Forward (2013 - 2015)
National
Regional
 To facilitate e-Logistics and
multi-modal integration
capability at Ports (Air, Sea,
Land, Rail)
 To facilitate GMS Project
regarding “single window and
single stop inspection / one
stop service" according to the
Cross-Border Transport
Agreement (CBTA)
 To review the future business
model of Thai NSW (G, PPP, P)
 To facilitate and secure free
flow of goods, vehicles and
passengers
 To facilitate ASEAN
Framework Agreement on the
Facilitation of Goods in Transit
(ASEAN Customs Transit
System)
16
Thailand NSW: Way Forward (2013 - 2015) (cont.)
National
Regional
 To integrate single window
application services for B2B
transactions (including ePayment, e-Insurance, eManifest and e-Booking)
 To promote ASEAN
Framework Agreement on
Multimodal Transport
(AFAMT)
 To enhance capacity building,
Training and marketing
 To seek resources support (HR
on ICT, technologies and
budget) from Thai
Government
 To simplify & Streamline
business processes and Reform
 To enhance ASW Pilot
project for ACDD, ATIGA
FORM D, and additional
documents
 To continue the Pilot Project
for ECO between Thailand
and Taiwan
17
ASEAN Community : 2015
ASEAN PoliticalSecurity
Community
(APSC)
ASEAN SocioCultural
Community
(ASCC)
ASEAN
Economic
Community
(AEC)
Thailand National Single Window &
ASEAN Single Window
towards AEC 2015 and Global
Connectivity
AEC
Blueprint
NSW
ASW
18
ASEAN Connectivity
19
Total 6,693 km.
20
ASEAN Single Window (ASW) Model
Dream to See This Scenario Come True (AEC 2015)
9
National
Single
Windows
G2G : G2B : B2G : B2B
21
Country of
Departure
e-Customs
NSW
ACTS Regional
Application
ASW Gateway (NSW Perimeter Network)
ASEAN Customs Transit System (ACTS) Conceptual Model
Country of Transit
ACTS/ASW
Network
Country of
Destination
Challenge
The difference of ICT Infrastructure readiness
The difference of data standardization
The difference of data usage requirement
The difference of resources availability
Insufficient laws and regulations for electronic transaction
Key Success Factors
The enthusiasm
and
determination of
relevant
administrative
levels
Simplifying and
streamlining
business
processes
Revising
relevant laws
and regulations
The strong lead
agency and
supporting team
Harmonization
of trading data /
international
standard
Partnership
between public
and private
sectors
25