Eastern Indiana Economic Growth Region 6 Strategic Plan August 2010 Approved Version 08-25-2010 The Assignment: Develop a Strategic Plan Step 1 Step 2 Step 3 • Review and Update Mission Statement • Developed List of Areas of Strategic Interest • Teams developed Goal Area Statements • Conducted SWOT Analysis (Board, Staff, Customers) The Assignment: Develop a Strategic Plan Step 4 • Developed Objectives for Each Area Step 5 • Prioritized Objectives from all areas • Compared Objectives against SWOT and added/deleted as appropriate Step 6 • Developed Action Steps for each priority objective (Board in process) The Assignment: Develop a Strategic Plan Step 7 Step 8 Step 9 • Reviewed for continuity within and between plan areas. • Made adjustments as appropriate • Proposed Plan and Action Steps published The Results: 6 Plan Areas 1 2 3 4 5 6 • Eastern Indiana Regional Workforce Board • Research & Development • Workforce & Business Services • Marketing & Communications • Finance & Funding • Management BOARD 1.1 Goal: Provide strategic leadership for workforce development. Objectives 1.1.1.1 1.1.1.2 1.1.1.3 1.1.1.4 1.1.1.5 1.1.1.6 Select Regional Operator/Fiscal Agent (RO/FA) Establish measures for RO/FA contract performance reporting Begin receiving quarterly reports for RO monitoring Align board committees Develop understanding of macro issues impacting workforce Completed Board Development Plan RESEARCH & DEVELOPMENT 2.1 Goal: Be a resource to prepare EGR6 to capitalize on opportunities which retain existing industries, prepare for new industries, and support entrepreneurial activities Objectives 2.1.1.1 2.1.1.2 2.1.1.3 2.1.1.4 2.1.1.5 Create a report that will assist regional leadership Develop regional plan w/ partners Align resources for implementation of regional plan Identify revenue sources for regional plan Create system to evaluate strategic plan WORKFORCE DEVELOPMENT & BUSINESS SERVICES 3.1 Goal: The WorkOne system will prepare job seekers for employment and connect with potential employment opportunities. Objectives 3.1.1.1 3.1.1.2 3.1.1.3 All job seekers are able to pursue targeted skills training and education Connect prepared job seekers with employment opportunities WorkOne Centers will improve availability of services WORKFORCE DEVELOPMENT & BUSINESS SERVICES 3.2 Goal: EGR6 will be a resource to grow the economy by supporting county and regional economic development activities. Objectives 3.2.1.1 3.2.1.2 Align activities with Economic Development Evaluate effectiveness of pilot project initiatives designed to advance entrepreneurship WORKFORCE DEVELOPMENT & BUSINESS SERVICES 3.3 Goal: WorkOne will provide premier customer service to its employers and job seekers. Objectives 3.3.1.1 3.3.1.2 3.3.1.3 3.3.1.4 System to measure employer satisfaction System to measure job seeker satisfaction System to measure Economic Development satisfaction System to measure Local Elected Official satisfaction MARKETING & COMMUNICATIONS 4.1 Goal: ASG will maintain effective marketing and promotion strategies for WorkOne, Board, and ASG. Objectives 4.1.1.1 4.1.1.2 4.1.1.3 4.1.1.4 4.1.1.5 Finalize marketing plan for PY 10-11 Study mktg & promotion needs WorkOne brand study Communication channels study Develop mktg strategy MARKETING & COMMUNICATIONS 4.2 Goal: ASG will maintain effective marketing and promotion strategies for WorkOne, Board, and ASG. Objectives 4.2.1.1 4.2.1.2 4.2.1.3 Study communications needs Communication channels study Enable all to be able to effectively utilize communication mechanisms FINANCES & FUNDING 5.1 Goal: Effectively develop and manage the resource base for the work of Board. Objectives 5.1.1.1 5.1.1.2 5.1.1.3 Apply for funds to support current and emerging needs Provide updated revenue and expense reports to Board Prepare 2011-12 budget MANAGEMENT 6.1 Goal: Create systems to efficiently and effectively manage ASG's contractual obligations with Board. Objectives 6.1.1.1 6.1.1.2 6.1.1.3 6.1.1.4 6.1.1.5 Implement and update Policies & Procedures Implement reporting performance measurements to Board Implement data management software Procure and select core service provider Study organization for improved efficiency/effectiveness MANAGEMENT 6.2 Goal: Create Human Resource policies and procedures that support and reward staff performance. Objectives 6.2.1.1 6.2.1.2 6.2.1.3 6.2.1.4 Establish written performance goals for all ASG staff Create performance evaluation system Complete written performance evaluation Create employee development plans