Compass Priorities
October 29th, 2013
Presenter Names: Mike Learned, Mark Courtepatte
ENGAGE | ANTICIPATE | ACCELERATE
Discussion Topics
 Market Drivers
 iWorks Enterprise Strategy
 iWorks Enterprise Initiatives
 Core Admin Initiatives
Market Drivers
Market Drivers
Multiple legacy platforms and IT
dependencies
Speed to Market
Inefficient eco-systems and
processes
Total Cost of
Ownership
Long slow process
to bring products to
market
Market and
shareholder pressures
to lower their costs
and improve their
bottom line
Stress
Points
Need to improve
overall customer
service to retain
customers
Customer
Service
Model, Monitor and
Manage Risk –
Maximizing Access to
Working Capital.
Differentiate themselves
from the competition.
Best practice approach to
manage continued certain
change in regulatory and
statutory requirements
Regulatory and Risk
Focus on Growth - iWorks Enterprise Strategy
SunGard Insurance Growth targets
Product Modernization
International Development
Risk Management Expansion
Managed Services
6
Product Modernization
Insurance PaaS
Capability
Target Market
Modern / Componentized
Common User Experience UX
Rules and Common Calc Engine
Insurance Analytics
Workflow and Orchestration
Technology Agnostic
New Logo & Existing
Global Markets
Life, Annuity, Health, Pensions
Retail and Corporate
Tiers 1 - 4
Insurance Portal (Insurers, Producer, Policyholders, Sponsors)
Business Intelligence & Reporting
New Product Development
iWorks Insurance Platform
create new targeted solutions that are
Enterprise Service
Bus
Document Creation &
valuable,
timely
and innovative
Workflow Orchestration
(Integration Layer)
Sales &
Marketing
Customer
Service
Management
Cust &
Prod
Reinsurance
Integration &
Producer
Billing
Rating
Interoperability
Incentive
Producer &
Channel
Mgmt.
transitioning legacy technology with
standardized modern componentized
Security & Auditing
ETL
technology
Onboarding
Reinsurance
Core
Policy
Admin
connecting SunGard IP as well as customer
 Life
upstream and downstream systems
Product
Dev. &
Config
Modernization
Under
-writing
Claims
L/A/G
Core
Policy
Admin
Health
Provider
Mgmt.
General
Ledger
(A/R, A/P)
Investment
s
Cash Mgmt.
Actuarial &
Risk
Modeling
Standardization
Billing
Enrollment
engagement
approach,
development
methodologies,Auto
best practices, tools
 Annuity
 Group
Claims
Health
Adjudicatio
n
Payments
Enterprise Risk Management
Governance, Risk & Compliance
Model Office Initiative
iWorks Enterprise Insurance Model Office
Describing iWorks Enterprise
o
o
o
o
visual UX and UI
user persona focus
solution specific
localized / regionalized
iWorks Enterprise Showroom
o
o
o
o
o
driving the discussion
consistent user experience
integration / analysis
modular
extensible
Insurance Business
Intelligence
o critical business perspectives
o integrated analysis & detail filtering
o advanced trending / forecasting
10
iWorks Enterprise Initiatives
Product Investments - underway
Financials
iWE
Financials
Compliance
Sales
Core
Healthcare
iDR data
Navigator
Illustrations
platform
updates
Accelerators
worksite
iCCPI
iWE
Financials
Accounting
budget &
forecasting
Risk
management
nested
stochastic
Healthcare
Accelerators
GI libraries
prototype
Prophet as
POS
engine
(international)
Global ALS
hosting
64-bit
Glean
Formworks
hosting /
BPO
12
Core Administration – Accelerators
Core

pre-config – implementation ready

managed services
 hosting, testing, training,
 migration, integration

Accelerators
worksite
iCCPI
hosting
low barriers and cost to entry

update UX/UI through model office

target markets under consideration
 worksite
 individual
 annuities
 closed book
 EMEA, APAC and LATAM targets
iWE PaaS
Framework
UI/UX
workflow / services
application integration
BI/analytics/data
globalization
hosting
platform refresh
Core Administration – Projects Underway
Core

very active worksite market
opportunities

focus on helping insurers enter
worksite market quickly

Accelerators
worksite
iCCPI
hosting
workflow /services
application integration
BI/analytics/data
globalization
hosted

simplified UX/UI

managed services

lease pricing model

reduce barriers to entry
• COMPLETED
UI/UX
pre-configured products and
processes (best practice) – quick
start

conceptual design /
business case
iWE PaaS
Framework
hosting
Staff
platform refresh
GTM plan
• COMPLETED
• Underway
Build
• Underway
Deliver
• Q1 2014
14
Core Administration – Projects Underway
Core

iCPPI provides steady income stream
and planning for retirement

increased focus of market on
annuities and guaranteed income

Accelerators
worksite
iWE PaaS
Framework
UI/UX
workflow
new market opportunity
application integration

hosting opportunity for Compass
BI/analytics/data

coordinating with other SunGard
verticals
globalization
iCCPI

new pricing and engagement with
customers – large upside potential

international in scope
hosting
platform refresh
hosting
conceptual design /
business case
• COMPLETED
Staff
GTM plan
• COMPLETED
• Underway
Build
• Underway
Deliver
• Q1 2014
15
Core Administration – Projects Underway
Core

alternative deployment option

hosting in Voorhees – current
configuration in Hopkins – ability to roll
out hosting blueprint to TC3, Harbour,
etc.

Accelerators
worksite
iCCPI

combined with accelerators and pre
configured environments to
iWE PaaS
Framework
UI/UX
workflow / services
application integration
BI/analytics/data
globalization

lower barriers to entry

reduce up front costs and TCO

minimize delivery risks
hosting
platform refresh
build AMS around platform
hosting
conceptual design /
business case
• COMPLETED
Staff
GTM plan
• COMPLETE
• Underway
Build
• Underway
Deliver
• Q4 2013
16
Product Investments – In Planning / Vetting
Financials
iWE
Financials
Performance
Distribution
Core
Risk
Prophet
Illustrations
POC
process
integration
roadmap
(international)
Accelerators
iWE
Financials
Risk
investment
daily recon
Compass
ASIA
Navigator
Illustrations
roadmap
Healthcare
cloud
deployment
and
elasticity
Formworks
roadmap
17
Product Investments – Under Consideration
Financials
financial
bundle
Distribution
Core
group &
worksite
Accelerators
• Poland
group
• closed book
• individual
• annuities
mobile multi
browser
eApplication
Risk
Healthcare
IFRS/SII
process
integration
assumptions
manager
workflow and
process
analytics
collaboration
manager
simulations
aggregation
library (multi
line)
integration
with
Sharepoint
cluster library
central search
eSignature
integration
of risk
(ALM)
STP to core
modernization
roadmap
common
calc engine
18
Core Administration – 2014 Projects

Core
develop plan for long term
technology modernization

UI/UX

service layer

business rules

transaction layer

BI/analytics
accelerators


iWE PaaS
Framework
UI/UX
workflow / services
application integration
BI/analytics/data
globalization
migrate to iWorks Enterprise
framework technologies
hosting
Technology modernization
develop transition plan for
existing COMPASS customers
modernization
roadmap
conceptual design /
business case
• Not started
Staff
GTM plan
• Not started
• Not started
Build
• Not started
Deliver
• TBD
19
iWorks Enterprise
Capability
Target Market
Core Admin
Modernization
Modern / Componentized
Common User Experience UX
Rules and Common Calc Engine
Insurance Analytics
Workflow and Orchestration
Technology Agnostic
New Logo & Existing
Global Markets
Life, Annuity, Health, Pensions
Retail and Corporate
Tiers 1 - 4
Insurance Portal (Insurers, Producer, Policyholders, Sponsors)
Business Intelligence & Reporting
Improve User Experience
iWorks Insurance Platform
(UX)
Enterprisemodern,
Service Busubiquitous, device appropriate,Document Creation &
Workflow Orchestration
(Integration Layer)localized, persona centric
Management
Sales &
Marketing
Customer
Service
Core
Policy
service
Admin
best
workflow,
Billing
Rating automation,
architecture (restful / SOA), process
 Life
orchestration
Product
Dev. &
Config
Producer &
Channel
Mgmt.
Under
-writing
Claims
L/A/G
reusable, rules based, modern
Security
& Auditingarchitecture
ETL
component
Reinsurance
Process Orchestration
Producer
practice
Incentive
Modularize
Core
Policy
Admin
Provider
Mgmt.
General
Ledger
(A/R, A/P)
Operational
Business
Billing
Enrollment
Intelligence
Health
 Annuity
 Group
timely, accurate, contextual
Claims
Health
Cash Mgmt.
Payments
Enterprise Risk Management
Governance, Risk & Compliance
Investments
Actuarial &
Risk
Modeling
iWorks Enterprise
(iWE)
Core Admin
Modernization
Objectives
Enhance User
Experience
Capability
Target Market
Modern / Componentized
Common User Experience UX
Rules and Common Calc Engine
Insurance Analytics
Workflow and Orchestration
Technology Agnostic
New Logo & Existing
Global Markets
Life, Annuity, Health, Pensions
Retail and Corporate
Tiers 1 - 4
»
Intuitive user experience
»
UX focus on high value / human
interactive / volume transactions
»
Dashboards, analytics, alerts, messaging
»
Device appropriate
»
Integrated transaction, analytics and
workflow
»
Extensible
– core
– regional
– LOB
– customer
iWorks Enterprise
(iWE)
Core Admin
Modernization
Objectives
Enhance User
Experience
Capability
Target Market
Modern / Componentized
Common User Experience UX
Rules and Common Calc Engine
Insurance Analytics
Workflow and Orchestration
Technology Agnostic
New Logo & Existing
Global Markets
Life, Annuity, Health, Pensions
Retail and Corporate
Tiers 1 - 4
» pre configured workflow
» best practice
» standardized approach
Best Practice
» focus on automation
» extensible
» integration layer –
other SunGard iWorks, partner and customer
upstream and downstream systems
» registration and orchestration of
services
iWorks Enterprise
(iWE)
Core Admin
Modernization
Objectives
Enhance User
Experience
Capability
Target Market
Modern / Componentized
Common User Experience UX
Rules and Common Calc Engine
Insurance Analytics
Workflow and Orchestration
Technology Agnostic
New Logo & Existing
Global Markets
Life, Annuity, Health, Pensions
Retail and Corporate
Tiers 1 - 4
» modern object oriented
programming languages
» expose configurable rules
Best Practice
Modularized &
Reusable
–
UX, workflow,
–
service orchestration and
–
business logic execution
» highly reusable and modular
» Hardware and OS agnostic
iWorks Enterprise
(iWE)
Core Admin
Modernization
Objectives
Enhance User
Experience
Best Practice
Capability
Target Market
Modern / Componentized
Common User Experience UX
Rules and Common Calc Engine
Insurance Analytics
Workflow and Orchestration
Technology Agnostic
New Logo & Existing
Global Markets
Life, Annuity, Health, Pensions
Retail and Corporate
Tiers 1 - 4
»
RDBMS transactional data environment
»
metadata transparency
»
tuned for high performance / volume
»
separate OLAP data store supporting
reporting and analytics
Modularized &
Reusable
•
»
Transactional and
Analytical
ODS, datamarts, datacubes
focus on Master Data Management
best practice
•
accuracy, audit, control
Core Administration - Products and Initiatives
Item
Components
Industry
Driver
Strategy
Driver
Target Date
Underway
Accelerators
•
•
Worksite
iCPPI
Hosting
Phase 1
Q1 2014
Q1 2014
Core Admin
Complete
In Planning / Vetting
Accelerators
• Core Admin Asia
Assessment plan
Q1 2014
Under Consideration
Accelerators
•
•
•
•
Poland Group
Closed Block
Individual
Annuities
Modernization
roadmap
Assessment
Assessment
Assessment
Assessment
TBD
Roadmap
TBD
Questions
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