QUALITATIVE
MARKET
RESEARCH PVT.
LTD.
A New entrance to bpo(business process outsourcing)to gain revenue in terms of different centres…
step ahead:-
“Expertise –
Quality – Precise timing”
• always leads to A
STEP AHEAD…
✓
IT Outsourcing service provider.
✓
24 X 7 working process (Domestic + International)
✓
Ensuring high employee motivation and satisfaction to serve at part to our Global esteemed clients.
✓
Our Organization broadly looks on BPO Solutions, Trainings
Placement and Consultancy Wing and Digitization, all these verticals are in varied segments including US, UK, Canadian
Processes, Corporate Trainings, Placements, etc.
Q.M.R.C
.
Our Services
✓ Complete BPO Solutions.
✓ Inbound Services.
✓ Training Placement.
✓ Consultancy Wing.
✓ Digitization.
Work Progress Of Our
2014:-
Organization
2014-15
Series 3
Series 2
Series 1
2015:-
Bpo is leading faster due to the random increase in the processes.
Processes like:-
1. Yep me
2. Home shop 18
3. Travel and tourism
CERTIFICATIONS
AND REGISTRATIONS
✓
1.OSP
✓
2.ROC (Registration of Company)
Q.M.R Pvt Ltd.
strives to be the organization of choice in the BPO Industry by consistently exceeding client expectations , chasing high level of accuracy standards to deliver more than set standards while ensuring High Employee motivation.
We commit to innovate on behalf of our clients backed by methods, tools, and metrics that enable us to deliver reliable and high-quality solutions on time and is cost effective.
We believe outsourcing isn’t about what we can extract from a business.
It’s about what you can add.
QUALITATIVE MARKET
RESEARCH PVT. LTD.
Organizational
• Directors
• HR/Finance Head
• Hr Executive
Hierarchy
• Floor Manager
• Floor Hr
• Floor Assistant Manager
• Team Leader
• Knowledge Management Expert
• Customer Care Executive
Organizatio nal
Promotions
It s an organizational policy to take up the promotions by outside or internal promotions to the company at the higher level ..
As in :-
• Internal IJP’s.
• Internal promotion to different process.
• Appreciating to work process.
• Increase in salary by work progress.
• Growth in a particular year in particular organization.
Growth progress
IN HOUSE
SOLUTIONS / DEVELOPMETS
Welcome Calls and Up grading
Programs
Sales &
Marketing
Financial &
Accounting
Services
Document
Management
Services
Software
Solution
Customer
Service
Web Research
Technical assistances
INFRASTRUCTURE
Systems and servers
✓
More than 100 computers with high speed Pentium 4 processors
✓
One FTP server (Internal as well external)
✓
In-house technical support
Man Power
✓
Highly skilled & experienced personnel capable of ramping up to 500 seats.
✓
Can handle end to end client responsibilities.
✓
Can handle customers problem / arguments / issues
✓
Proving customer proper resolution with proper timings.
✓
Real time Computer Desktop recording system.
Communication
✓
Dedicated Leased line for high speed Internet.
✓
Cable connection as backup for Internet.
✓
We promise to deliver 100% customer satisfaction.
NETWORK DIAGRAM
IT Skill Set
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Dedicated leased line with backup facility
0.01% downtime.
Predictive dialer
Proxy server
M-VOIP link
PRI- Line
EPBX-Line
DID Number
Two Independent toll free number
Latest Linux and Windows Operating system
Highly configured routers, switches and servers
Data Security
FTP Server
OFFICAL ADDRESS &
WEBSITE
Office no.- E-49, Sec- 3, Noida (U.P.)--201301
Websitewww.qmrpvtltd.in
E-mail aquib63@gmail.com
Direct Number :
+91-9540531032
+91-1204095800