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QUALITATIVE

MARKET

RESEARCH PVT.

LTD.

A New entrance to bpo(business process outsourcing)to gain revenue in terms of different centres…

step ahead:-

“Expertise –

Quality – Precise timing”

• always leads to A

STEP AHEAD…

IT Outsourcing service provider.

24 X 7 working process (Domestic + International)

Ensuring high employee motivation and satisfaction to serve at part to our Global esteemed clients.

Our Organization broadly looks on BPO Solutions, Trainings

Placement and Consultancy Wing and Digitization, all these verticals are in varied segments including US, UK, Canadian

Processes, Corporate Trainings, Placements, etc.

Q.M.R.C

.

Our Services

✓ Complete BPO Solutions.

✓ Inbound Services.

✓ Training Placement.

✓ Consultancy Wing.

✓ Digitization.

Work Progress Of Our

2014:-

Organization

2014-15

Series 3

Series 2

Series 1

2015:-

 Bpo is leading faster due to the random increase in the processes.

 Processes like:-

1. Yep me

2. Home shop 18

3. Travel and tourism

CERTIFICATIONS

AND REGISTRATIONS

1.OSP

2.ROC (Registration of Company)

Q.M.R Pvt Ltd.

strives to be the organization of choice in the BPO Industry by consistently exceeding client expectations , chasing high level of accuracy standards to deliver more than set standards while ensuring High Employee motivation.

We commit to innovate on behalf of our clients backed by methods, tools, and metrics that enable us to deliver reliable and high-quality solutions on time and is cost effective.

We believe outsourcing isn’t about what we can extract from a business.

It’s about what you can add.

QUALITATIVE MARKET

RESEARCH PVT. LTD.

Organizational

• Directors

• HR/Finance Head

• Hr Executive

Hierarchy

• Floor Manager

• Floor Hr

• Floor Assistant Manager

• Team Leader

• Knowledge Management Expert

• Customer Care Executive

Organizatio nal

Promotions

It s an organizational policy to take up the promotions by outside or internal promotions to the company at the higher level ..

As in :-

• Internal IJP’s.

• Internal promotion to different process.

• Appreciating to work process.

• Increase in salary by work progress.

• Growth in a particular year in particular organization.

Growth progress

IN HOUSE

SOLUTIONS / DEVELOPMETS

Welcome Calls and Up grading

Programs

Sales &

Marketing

Financial &

Accounting

Services

Document

Management

Services

Software

Solution

Customer

Service

Web Research

Technical assistances

INFRASTRUCTURE

Systems and servers

More than 100 computers with high speed Pentium 4 processors

One FTP server (Internal as well external)

In-house technical support

Man Power

Highly skilled & experienced personnel capable of ramping up to 500 seats.

Can handle end to end client responsibilities.

Can handle customers problem / arguments / issues

Proving customer proper resolution with proper timings.

Real time Computer Desktop recording system.

Communication

Dedicated Leased line for high speed Internet.

Cable connection as backup for Internet.

We promise to deliver 100% customer satisfaction.

NETWORK DIAGRAM

IT Skill Set

Dedicated leased line with backup facility

0.01% downtime.

Predictive dialer

Proxy server

M-VOIP link

PRI- Line

EPBX-Line

DID Number

Two Independent toll free number

Latest Linux and Windows Operating system

Highly configured routers, switches and servers

Data Security

FTP Server

OFFICAL ADDRESS &

WEBSITE

Office no.- E-49, Sec- 3, Noida (U.P.)--201301

Websitewww.qmrpvtltd.in

E-mail aquib63@gmail.com

Direct Number :

+91-9540531032

+91-1204095800

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