Getting the Message Out and Getting Children In! Boots on the Ground School Based Pilot Project Miami-Dade County Public Schools Who Is Uninsured? Uninsured Children: A National Problem Uninsured Floridian Children Florida ranks 3rd in U.S. for the number of uninsured children. • 42% of Florida’s children live in families 200% under FPL • 40% of these are uninsured Florida ranks second in the nation for the percentage of children in the state without health insurance. • 70% of uninsured children are eligible for CHIP Myth Busters – Uninsured Children Working Families College Students Working Poor Working Mothers Absenteeism Health Implications for Uninsured 30% less likely to receive medical attention for injuries Uninsured newborns have lower birth weights Less likely to have regular medical doctor No immunizations or medical treatment for common childhood illnesses Uninsured newborns higher rates of premature deaths Delay health care until in crisis Forgo prescription medicines Benefits to Your School Children with insurance have fewer preventabl e diseases. Insured children have fewer sick days home from school & parents are less absent from work. Quality of life is improved for children in the communit y. • Florida KidCare is Florida's own Child Health Insurance Program (CHIP). • Florida KidCare combines the best of public and private insurance into one affordable and comprehensive insurance program for children. • There is ONE family friendly application! • If a child was previously enrolled in Florida KidCare, parents may not need to complete a new application. They can call 1-800-821-5437 for additional information. • 12-month continuous coverage for birth through age 18. • A single application for all programs English, Spanish, and Creole. What is Florida KidCare? Medicaid CMS N MediKid s FL Healthy Kids Florida KidCare MediKids Full Pay >200% Florida Healthy Kids Full Pay > 200% 200 % Federal Poverty Level 185 % MediKids (AHCA) Florida Healthy Kids (Title XXI Administration/Enrollment, 3rd Party Administrator Contract) 133 % 100 % Medicaid for Children (DCF, Eligibility; AHCA, Program Administration) Ages 0 to 1 Ages 1 through 4 Age 5 Medicai d: Title XIXFunded Title XXIFunded Ages 6 through 18 CMS Network Title XIX and Title XXI (Dept. of Health) Financial Eligibility Florida Healthy Kids Florida Healthy Kids Benefits Office visits for Minor Illness, Accident are (Primary Care Provider) $5 Co-Pay Well Child Care No Co-Pay Routine Vision and Hearing Screening (Primary Care Provider) No Co-Pay Specialist Office Visit (Referred) $5 Co-Pay Behavioral Health Services (Pre-authorized, Outpatient - 40 visits per year, Inpatient/Residential - 30 days per year) $5 Co-Pay Substance Abuse Rehabilitation and Treatment (Pre-authorized, 40 No Co-Pay outpatient visits, 7 inpatient days for detox, 30 residential days) Diagnostic Testing (Laboratory, X-rays, No Co-Pay Emergency Services $10 Co-Pay Emergency Ambulance Services $10 Co-Pay Hospital Inpatient Medical and Surgical Care (Pre-Authorized, includes 15 day rehabilitation stay for non-acute confinement) No Co-Pay Semi-private room Surgeon Fees (Pre-authorized) No Co-Pay Maternity Services and Delivery No Co-Pay Children’s Medicaid Children’s Medical Services CMS MediKids BOOTS ON THE GROUND SCHOOL ACTION PLAN CHECKLIST 1. _______ Designate school liaison by September 2, 2011 2. _______ Direct liaison to create opportunities for parents to learn about and enroll in Florida KidCare. 3. _______ Have computers available for parents to use for application enrollment and renewal. 4. _______ Place a link to Florida KidCare on School website: www.floridakidcare.org 5. _______ Request and display posters in visible areas. 6. _______ Request and place fliers in front office, Parent Resource Center, health clinic, and student services area. 7. _______ Add Florida KidCare to EESAC Agenda to discuss ways to increase awareness. 8. _______ Ask PTA and Health Connect teams to partner in this effort. 9. _______ Request KidCare presence at school/community events. Communicating with Families One-on-one assistance Easy to understand information Be sensitive to fear and mistrust Keep information shared confidential Florida KidCare, Confidentiality & HIPAA • HIPPA- The Health Insurance Portability and Accountability Act • As a Florida KidCare community partner families entrust you to not only help them navigate the Florida KidCare system but to keep the information they share with you confidential and safe. Florida KidCare, Confidentiality & HIPAA Florida KidCare requires a properly completed Florida Healthy Kids Release of Information (ROI) be on file prior to the release of any account related personal health information. Release of Information (ROI) A ROI form should be voluntarily completed by application parent or guardian. One ROI must be properly completed and on file for each enrollee (child) prior to disclosure. Makesure to initial where indicated. Signature is required. Levels of Disclosure • Florida KidCare staff are limited to the type of information they are allowed to disclose to third parties. Such as: Full disclosure – All account information provided Minimum disclosure – Information needed to resolve a family’s concerns if provide Limited disclosure – Confirmation of coverage, and dates of coverage, and name of child’s health & dental plan, amount of premium being paid are provided No disclosure – No information is provided without a completed ROI on file Personal Health Information (PHI) • • • • • • • • • • • Name Address Phone Number Social Security Number (SSN) Date of Birth (DOB) Premium Payment Relatives Email Address Health/Dental Plan # Employer Account Number HIPAA Compliance Prevent unauthorized Prevent loss of access and disclosure information Secure electronic information Secure paper records Avoid overheard conversations Never leave information in public view Always check the credentials of a requester Always check a client’s authorizations Report incidents to your organization’s HIPAA Compliance Officer Use encryption when sending an email with PHI Do not copy others on an email with PHI without written consent from the client HIPAA & Non-Applicant Parents Under new legislation a non-applicant parent can have limited disclosure to Florida KidCare account information. In other words, a nonapplication parent can contact Florida KidCare (with the child’s information such as DOB and SSN) and are able to receive the following types of account information without a ROI on file: – – – – Confirmation of Coverage Dates of coverage Name of child’s health & dental plan Amount of premium being paid Bookmark the website for quicker access to the application Don’t forget to review these materials! Pay Special Pay Special Attention Attention toto Required Required Fields Fields Parent Two does not have required fields, but fill in as much information as possible if Parent Two exists Utilize the Help bars for questions you may have Make sure all income documents are sent in immediately to ensure application processing You have 30 minutes to complete each section before the website times out and all information is lost! The application ends here – you will have one last chance to review all the information provided on the next page and make changes before electronic submission FL-CKF Application Assistance Code This is the electro nic signatu re Documents List Fax Mail Personal Copies When the family finishes the online application Copies Only Confirmation Number Upon Completion Internet & Telephone • • • • 24 hours a day, 7 days a week Visa, MasterCard and Discover accepted Direct from checking or savings account Fee may be charged Mail • Mail a check or money order with payment coupon to Florida KidCare • Write your family account number on check or money order Cash Payments • 600 Fidelity Express Locations • $2.00 Service Fee Non-Payment • Not making a payment will result in a cancellation of coverage • Nonpayment cancellation: Cannot reactivate for coverage for one month (30 Days) • Enrollees have 10 working days to request a dispute resolution & benefits reinstated Monthly Premium Payments Enrollees must renew their coverage once every 12 months About two months before the renewal date, parents receive a reminder letter Pre-populated renewal forms are included in letters Very important that parents respond to the renewal letter and provide the needed information in a timely manner. Income documentation is required with completed renewal form Renewal Process For More Information Contact the Parent Academy (305) 995-2680 Informational Web Sites ◦ www.floridakidcare.org ◦ www.healthykids.org ◦ www.coveringkids.org ◦ www.insurekidsnow.org