Ethics, Prejudice and Professional Judgment Catherine Boscher-Murphy Goals of this Session • Quickly define professional judgment • Review current statute and areas where professional judgment can be exercised • Outline ethical and prejudicial stumbling blocks to performing PJ’s • Interactive discussion What is Professional Judgment? • Professional judgment is the authority provided under the Higher Education Act for financial aid administrators to exercise discretion in specific areas of student aid administration • Professional judgment is not regulated by the Department of Education Why is PJ Important? • Enables FAA to respond appropriately to student’s individual circumstances that were not anticipated in legislation or regulation – something unique – merits individual attention Areas where PJ does not apply • Professional judgment may not be used to: – Change a student’s status from independent to dependent – Devise a new category of costs – Adjust the bottom-line EFC – Change the EFC formula itself Areas where PJ does not apply – Make an otherwise ineligible student eligible for Title IV aid – Circumvent the intent of the law or regulations – Include post-enrollment expenses in COA (except where allowed in regulation) – Circumvent FSEOG selection criteria Cases where a dependency override is not allowed • Parents refusing to contribute to the student’s education • Parents unwilling to provide information on the FAFSA or for verification • Parents not claiming student as a dependent for tax purposes • Student demonstrating total selfsufficiency from DCL GEN-03007 May 2003 Using Professional Judgment • Some financial aid administrators (FAAs) are reluctant to use professional judgment – why? Ethics - a definition from the Josephson Institute • Principles that define behavior as right, good, and proper – provides for respect for others – provides a means of evaluating and deciding among competing options – not the same as values (which can change from person to person and over time) Ethics in PJ • Focus on circumstance that impacts family’s ability to pay • Review entire financial situation – may be items that offset the circumstances • Collect data from other campus staff – can they round out or complete the picture? • Although there is no requirement that the FAA reach the same decision in two similar cases, an ethical approach suggests consistency be the guiding principle Institutional Issues • Does your school/director allow for PJ’s? • Has staff been trained? • Is there a consistent process? • Are you pressured to do PJ’s by institutional colleagues? Admission, athletics Personal Prejudice in PJ • Does your background or upbringing get in the way of performing a PJ under certain circumstances? – Let’s explore different opportunities for PJ and see if prejudice may exist and inhibit decision making Objectivity in PJ • Are all students completing same form • Are all students submitting similar documentation • Do different staff members do things differently Subjectivity in PJ • Discretionary vs. non-discretionary items – cost of living expenses, credit card expenses, allowances • Necessities vs. lifestyle choices – vacations, weddings, expensive cars • Decisions made by one school are not binding at another school • Administrators do not have to agree • Do your policies include or exclude circumstances? • Can you make a logical argument for the PJ? Typical Examples of Unusual Circumstances • Loss of employment of family member • Separation/Divorce of parent or independent student • Disability or Death of parent or independent student’s spouse Typical Examples of Unusual Circumstances • Unusual family medical or dental expenses not covered by insurance • Tuition expenses at elementary or secondary school for student’s siblings or dependents • Prejudice? • Extraordinary dependent care expenses Would you consider… • COA adjustments for: • • • • computer or computer software trips required by the class equipment/tools/supplies uniforms Would you consider… • Independent status: – living with relatives due to violence, abuse but no official intervention • no court papers or DYFS involvement – cultural differences related to higher education Would you consider… • Reducing student income if they help pay for family expenses? – Student earned $12,000 last year and gave $10,000 to parent for household expenses Would you consider… • A PJ for a student who willingly and deliberately quit their job to go back to school? Would you consider… • Unemployment of a dependent student? Would you consider… • One time events inflating the AGI: – insurance payout – pension distribution – gambling winnings Would you consider… • Reduction in over time pay? The Wilder Side of PJ • Subsequent year requests? – year 1 - loss of employment – following year, loss of unemployment benefits – what about the second year of a pension distribution (again, to pay for basic living expenses or college) – What about the teacher or construction worker that is unemployed every year for several months The Wilder Side of PJ • How about this one? The Wilder Side of PJ The Wilder Side of PJ • Transgender student – Unusual expenses – Surgery Documentation • Documentation serves the following purposes: – Provides information in addition to that reported on FAFSA and other application documents (e.g., third-party documentation, copies of receipts, or canceled checks) – Provides history of student’s circumstances for future reference Two Types of Documentation • One type encompasses materials collected to support the student’s request • Other type constitutes a clear record of school’s decision, how it was reached, and the actions taken Things to remember: • Performing PJ’s is optional, not mandatory • Are the decisions following the intent of the regulation? • Decisions must not discriminate against the student • Are multiple cases treated in the same way? Things to remember: • For Dependency Overrides, the situation must be revisited each year to determine that the circumstances are still in effect • PJ decisions combine common sense and economics with ethics • What you do on the federal side cannot always be repeated for state grant funds For further review • NASFAA Statement of Ethical Principles • NASFAA Guide to Addressing Special Circumstances (2003-04) • www.finaid.org