Lowering Utility and Telecom Expenses through Refunds and Rate Reductions Presented By: 1 Three Critical Facts ▪ Utilities are one of a company’s top three operating expenses. ▪ According to one study, "4 out of 5 commercial or industrial customers are over billed by the utility at some point" “These systemic, chronic-type billing problems, they exist all over the place,” said the director of auditing at TeleTruth, a New Jersey telecommunications watchdog group, and former member of the FCC's consumer advisory committee. - The Washington Post ▪ The end user is responsible for selecting the best rate for their level and pattern of usage “A utility does not automatically give and industrial or commercial customer the best rate when more than one rate is available.” - The Wall Street Journal 2 Why Tenurgy? Over 10 years of Telecom and Utility auditing experience ▪ On average, 90% of our customers save money ▪ Ability to service clients nationwide ▪ Dedicated to reducing telecom and utility expenses through real savings, refunds, and credits ▪ Negotiates best-in-class contracts and identifies favorable rates, terms and conditions ▪ Significant savings can be generated through careful management of utility expenses 3 Areas of Expertise Scope of Services ▪ ▪ ▪ ▪ ▪ ▪ Natural Gas Electric Water/sewer Local & Long Distance Internet Access (T1’s) Trash Removal Audit Functions ▪ ▪ ▪ ▪ ▪ ▪ Billing Errors Alternative Rates & Carriers Discounts & Promotions Reduction of Contractual Charges Incorrect Surcharges Disconnection of Unused Services 4 The Audit Process Initial Meeting ▪ A meeting is coordinated to review your history, utility spending and decision-making process Document Collection ▪ A signed agreement and letter of authorization is needed ▪ Plus one current copy of gas, electric, water, waste and telecom bills Analysis (6-8 weeks) ▪ Extensive research, audit and analysis to present a savings strategy ▪ Second meeting to discuss savings options and how you would like to proceed Ongoing Audit and Analysis ▪ After activating your savings and refunds, we continue to search for additional savings opportunities. We handle all follow-up to ensure all refunds and savings are processed correctly and stay in place. 5 Additional Benefits Performance Contract ▪ Nothing is owed to Tenurgy if the audit does not uncover the opportunity for savings, refunds or credits. Flexibility ▪ The client always has the choice of activating savings, refunds, or credits. If savings are not activated nothing is owed to Tenurgy. Realized Savings ▪ Tenurgy will only invoice the client after the savings, refunds or credits have been activated or received. 6 Refunds & Credits ▪ The Hylant Building in Toledo, Ohio recently received an electric refund in the amount of $160,894 and is estimated to have $100,000 in annual savings going forward. ▪ Northern Michigan Regional Hospital received a refund in excess of $72,000 on past electric charges. ▪ Concept Industries received $25,000+ in refunds within two weeks and an in depth review found future savings in excess of $200,000. ▪ Greektown Casino of Detroit received over $180,000 in natural gas refunds and was presented with $460,000 in annual utility savings. ▪ Shoreline Fruit, an industrial food processor with facilities in Michigan and New York, received refunds totaling $56,945 and is saving more than $12,000 a month on their utility expenses. ▪ Zehnders of Frankenmuth was pleasantly surprised to receive $27,000 in telecom refunds and is saving over $150,000 annually on their telecom and utility expenses. 7