©2013 Avaya Inc. All rights reserved
February 26-28, 2013 | Orlando, FL
Tips & Tricks for Simplifying
Network Management
Jeff Buddington
CSE, Network and Identity Management
Avaya
#AvayaATF
@jrbudding
©2013 Avaya Inc. All rights reserved
February 26-28, 2013 | Orlando, FL
Agenda – What is the Need / Goal ?
• Deploy the Latest Network Management
Technologies without Forklift Upgrade
• Detect Latency Jitter and Packet Loss
• Automate and Secure Edge and Core Configuration
• Determine Stability of Network Services
• Enable easy and successful Change Management
• Resolve Information Overload
• Eliminate Setup of Network Management
• Enable Reliable Alert Messaging
©2013 Avaya Inc. All rights reserved
3
February 26-28, 2013 | Orlando, FL
Deploy the Latest Network Management
Technologies –On Switch
• Benefits of having an
Avaya Data Network:
• Lifetime Warranty
• SLAmon Agent –
Synthetic Voice traffic
generation to test QoE
and network QoS
treatment end to end
©2013 Avaya Inc. All rights reserved
• BYOD – Auto-Secure
and self-setup of switch
port VLAN by login or
connected device type
• Built In flow connection
display – IPFIX SnifferLike display of
conversations
• Unified look and feel
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February 26-28, 2013 | Orlando, FL
Detect Latency, Jitter, Packet Loss
SLAmon
Agent
On-Switch
• Embedded SLAmon Agent –Synthetic Voice
traffice generation to test QoE and network QoS
treatment end to end
• Switch to Phone, Switch to Switch, etc.
• Missing QoS setups on switch hops?
©2013 Avaya Inc. All rights reserved
5
February 26-28, 2013 | Orlando, FL
Automate and Secure Edge
Identity Engines with your Switches
Unified
Identity-based
Wired / Wireless Guest
Access & Captive Portal
Network Access Control
Multi-Vendor
Support
Central Policies
©2013 Avaya Inc. All rights reserved
Network & Device
security
Network Access
Protection
Automate
Scalable
Redundant HA Solution
Secure
6
Wired / Wireless and
Edge Auto Provisioned
For access to VLANs and
network services based
on device type or user login
February 26-28, 2013 | Orlando, FL
Automate and Secure Edge
Identity Engines with your Switches
• Fingerprint Guest Devices
• Network Access Protection – Check and Validate
Firewall, Antivirus, Updates on Guest Devices
©2013 Avaya Inc. All rights reserved
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February 26-28, 2013 | Orlando, FL
Determine Stability of Network Services
• Answer key business questions over time:
•
•
•
•
Routing Stability?
Physical Stability?
Link Flapping?
Trunk Link & Switch
Availability?
• Ongoing problems or
isolated incidents?
• Key Resource
Indicators
©2013 Avaya Inc. All rights reserved
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February 26-28, 2013 | Orlando, FL
Easy Configuration Change
Management –COM
• Live central audit logs of any Element Management activities using
the Enterprise Device Managers
• Historical Backup and Restore
• What has changed since things were working weeks ago?
• What is the difference between a working and non-working closet?
• Easily set Network Wide Configuration Baseline
• Email notifications to alert
operator of any changes to
baseline and what changed.
• Automate any type of
network wide setting
©2013 Avaya Inc. All rights reserved
9
February 26-28, 2013 | Orlando, FL
Resolve Information Overload
• Executive Summary from the Top:
• Trunks with the most Broadcast, Unicast, Multicast
traffic
• Find areas in the network of most concern
• Key Performance Indicators
• The most important
statistics and areas
of concern are
automatically
highlighted and
sorted to the top
©2013 Avaya Inc. All rights reserved
10
February 26-28, 2013 | Orlando, FL
Eliminate Setup of Network Management
• Common Services make Network Management
Administratively Easy:
• Changing device credentials with COM updates the
central repository – reporting with VPFM doesn’t
“skip a beat”
• Auto Trending and
Thresholds for trunk
links automatically.
• Single Web Sign On
through System
Manager
©2013 Avaya Inc. All rights reserved
11
February 26-28, 2013 | Orlando, FL
Enable Reliable Alert Messaging
• Benefits of Configuring SNMPv3:
• Network switch events are acknowledged by the
network management system. If a temporary network
outage to a switch occurs, when connectivity resumes
the events will be retransmitted.
• Authentication and Encryption of SNMPv3
communications to the switch. SNMPv1
communications can be intercepted and the
READ/WRITE community strings can be used to take
down the network. Very important on a network
without Identity Engines that is not secured.
©2013 Avaya Inc. All rights reserved
12
February 26-28, 2013 | Orlando, FL
Comprehensive yet Simple
Management
•
•
Proper management of a data network with voice, video and other services running
over it will require a comprehensive suite of Network Management Tools working
together. Without a solution that provides all of the functions listed here your ability
to effectively and quickly manage a network will be limited. Avaya provides the
following capabilities in COM, VPFM, IPFM, VPS:
Single Sign On
•
•
Shared Device Credentials
•
•
Trend Key Resource Indicators on just Important Links automatically.
Auto Thresholding
•
•
Quality of Experience, Latency, Packet Loss, Jitter measurement across the Data Network
from point to point automatically*
Auto Trending
•
•
All Network Management Apps Share SNMPv3, SNMP, SSH, CLI, Credentials.
VoIP Quality Management –
•
•
To All Network Management Applications through a rich Web User Interface
Built in “out of the box” thresholds automatically enabled for Key Performance Indicators
Executive Level Exception Reports
•
Instead of showing me hundreds of stats, show me the key problem areas, busiest
devices, most utilized links with the Top-N reports.
©2013 Avaya Inc. All rights reserved
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February 26-28, 2013 | Orlando, FL
Comprehensive yet Simple Management
•
Email Alerts
•
•
Physical Connectivity Topology Visualization
•
•
The very next question after why is there so much utilization on a network link is “what’s causing it”. Find out
with IPFM. Summary reports across multiple switches to display a higher level view of how the network is
being used by what application flows to and from what destination. Good for security and performance
tuning. Use in conjunction with EPM to filter out undesired traffic.
Element Management
•
•
Knowledge and visualization of where key network resources such as Call Servers, Media Gateways,
Wireless Access Points, Servers, Internet Gateway allows optimization and protection of network services.
Includes ability to search with and Innovative Network Management “GoTo Search Box” by NetBIOS or DNS
Name, IP Address, MAC Address. – Export to Visio Diagram
IPFIX / Netflow Collector with Reporting
•
•
Free me from sitting in front of the Network Management Console all day by emailing me important service
affecting traps.
Not just a generic collection of management utilities UCM includes the actual element managers for Voice**,
Wireless, Data. With an element manager such as EDM (or Enterprise Device Manager) you can configure
all possible attributes of a specific devices such as VSP-9000, ERS8800, ERS8600, ERS5500, WLAN 8180
and 8120AP’s with a common experience and cartelized real time security audit logging of configuration
changes.
Configuration Backup and Restore
•
What has changed between when the network was operating properly and now? Many organizations could
not tell you with out a schedulable network device configuration file backup / restore feature with the ability to
do a “SmartDiff” comparison of a configuration baseline versus the current running configuration. COM with
BCM provides this functionality.
©2013 Avaya Inc. All rights reserved
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February 26-28, 2013 | Orlando, FL
Comprehensive yet Simple Management
•
Centralized ACLs for Filtering and QoS
•
•
Centralized VLAN Management
•
•
With the ability to monitor the hundreds or thousands of links that connect your network together
automatically for excessive utilization or error rates, and voice quality of experience - a perfect match for that
functionality is EPM which allows the operator to set centralized policies for Network Level Filtering (by many
different factors such as Source/Destination IP or Subnet, TCP/UDP Port Number, VLAN, etc.) or Quality of
Service (QoS) to easily correct Quality of Experience Issues or maintain fast and reliable network services.
EPM also includes Energy Savings Policies and Reporting.
Simple Point and Click Capability across multiple switches for rapidly creating or extending multiple VLANs
across the network.
Energy Management
•
In order to begin an Energy Management / Sustainability program within your organization, it’s necessary to
understand your current energy consumption tends, heat generation, and carbon footprint. EPM and VPFM
provide the ability to discover network devices such as PoE switches and PoE powered devices. EPM
provides an energy consumption dashboard and the ability to implement Avaya Energy Saver Policies by
Powered and Non-powered port types and PoE powered device type throughout your network. EPM then
provides energy saving reports Quarter over Quarter and by several other criteria. VPFM provides a Top-N
executive level report allowing you to quickly locate and identify the Top energy using “power hogging”
devices on your network.
©2013 Avaya Inc. All rights reserved
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February 26-28, 2013 | Orlando, FL
Thank you!
#AvayaATF
@jrbudding
©2013 Avaya Inc. All rights reserved
16
February 26-28, 2013 | Orlando, FL