The past, present, & future of
workforce diversity in India
An introduction to the panel
discussion on managing diversity
Agenda
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Introduction-Muth
HPCL-Joshi
Vestas-Kumar
Air Liquide-Kumar Ragu
Panel Q&A
Open Q&A
12/8/2011
National Institute of Personnel
Management Conference 2011
definition
• Workforce diversity=“policies & practices that
seek to include people within a workforce who
are considered to be in some way, different
from those of the prevailing constituency.”
– Dr. J. Haran, 2006
12/8/2011
National Institute of Personnel
Management Conference 2011
Indian context of diversity
• Cultural
– Old & rich culture
– Many deprived/suppressed
– New market mechanisms
– Collectivism
• Legal EEO & AA
– women=men?
– Socially disadvantaged resentment
– State ownership
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Workforce diversity of the past
• Workforce diversity status: a study of
employees’reactions
• Dr. Subash C. Kundu
• Dept. of Business Management
• Haryana, India
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Management Conference 2011
companies
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respondents
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Management Conference 2011
Value diversity?
• No: general
• Yes: minority, disabled, socially disadvantaged
– Females>males
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Competency & productivity ratings
• Women>men
• Socially disadvantaged>rest of groups
• Minority>general & socially disadvantaged
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Organizational support
• Women <men
• Discrimination: women, minorities, socially
disadvantaged
• All:
– Disabled lacking
– Minorities advance less
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Development opportunities
• Females comparatively fewer
• Minority & socially disadvantaged felt
discriminated against
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Workforce diversity status:
a study of employees’reactions
conclusions
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Prevalence of gender & racial discrimination
Value diversity: females>males
Men>Women:less qualified, competent, productive
Each category believe more important than others
General: minority & socially disadvantaged
– Less competent & productive
• All: minority, socially disadvantaged, disabled
– Less organizational National
support
Institute of Personnel
12/8/2011
Management Conference 2011
Workforce diversity of the present
• Diversity management in German & Indian
manufacturing companies
• Australian Graduate School of Business
• Ronel Erwee
• Haridass Paelmke
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Management Conference 2011
companies
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Management Conference 2011
respondents
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National Institute of Personnel
Management Conference 2011
Diversity problems?
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Attitudes towards diversity
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discrimination
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Training & diversity
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Managing diversity
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Diversity management in German &
Indian manufacturing companies
conclusions
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Diversity research embryonic
Diversity not problematic
Lack of social interactions among diverse groups
No sampled firms installed diversity management
Integrate diversity management to go global
12/8/2011
National Institute of Personnel
Management Conference 2011
Workforce diversity of the future
•Melting pot
•Toleration
•Problem
•Industrialized
•Differences
•Groupthink
•Standardization
•Domestic
12/8/2011
•Salad bowl
•Honor
•Opportunity/advantage
•Emerging
•Business
•Creativity/flexibility
•Customization
•New markets
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Management Conference 2011
Diversity discussion questions
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Globalization effects?
Beyond legal compliance & equal opportunity?
Beyond religion, state of origin, & casteism?
Women = men?
India=industrialized world?
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National Institute of Personnel
Management Conference 2011
Further diversity research
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Definition
Problems
Tools
Recruiting
Training
Management
Benefits
• michael.muth@gitam.edu
12/8/2011
National Institute of Personnel
Management Conference 2011