Henry Ford Health System
Answering the Call
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The Henry Ford Experience: 7 Pillars
Mission
To improve people’s lives through excellence in the science and art of health care and healing.
Vision
Transforming lives and communities through health and wellness – one person at a time.
People
Service
Quality &
Safety
Research &
Education
Growth
Community
Finance
DIVERSITY AND INCLUSION
System Values
Respect for people
Core Competencies
Organizational Framework
High Performance
Innovation
Leadership
Learning & Continuous Improvement
Social Conscience
Care Coordination
Strategic
Planning
Patient/
Customer Focus
Performance &
Knowledge Management
Each Patient First
Collaboration
Staff
Focus
Safe & Reliable
Process Focus
Accountability
for Results
Pillar
Programs
Outcomes
People
•Diverse recruitments and retention
•Succession planning
•Diversity training
•Leadership awareness & engagement
•Leveraging diversity of thoughts & ideas
Value & respect for all
employees with
opportunities for growth and
development
Service
•Target customer listening
•Cultural sensitivity training
•Interpreter services
Patient satisfaction at all
levels
Patient safety and culturally
competent care
Quality & Safety
•Culturally competent training
•Navigating the system
•CLAS standards
•JCAHO standards
Growth
•Employee Resource Groups
•Targeted marketing and branding
New patients
R&D
•Eliminating Disparities
•Researching chronic conditions by race
•Use of race, ethnicity and language data
Patient safety and culturally
competent care
Community
•Community Engagement
•Health fairs
•Buy Detroit
•Midtown: Live, Shop, Eat
Improve health status and
support economic
development
Finance
•Supplier Diversity
•New emerging diverse markets
Drive financial performance
Public
Responsibility
Board Quarterly
Report
•Other Ad Hoc Board
Reporting
CEO
President / COO
Pillar Teams
CDO
Chief Diversity Officer
ERGs
Employee Resource
Groups
Diversity Council
Business Unit
Diversity
Committees
•Alignment
•Coordination
•Monitoring
Workforce Diversity
Score card team
The Diversity Council is responsible for the
development and oversight of all diversity
strategies and programs
Structure
Office of Community
Health, Equity & Wellness
Dr. Kimberlydawn Wisdom,
SVP
Generation With
Promise
Childhood Obesity
Prevention
Sew Up the Safety Net
Infant Mortality Disparity
Reduction
Also:
Institute on
Multicultural Health
• Community Health
Education & Capacity
Building
• Healthcare Equity
Campaign
Center for Health Promotion
and Disease Prevention
Center for Integrative Wellness
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Generation With Promise
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Project vision: Middle school–aged students in
underserved communities are empowered to drive
policy, environmental and youth behavior change

Long-range vision: Decrease risk for chronic disease
and incidence of obesity, promote healthier
communities and develop health care advocates
and leaders.
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Generation With Promise
Goal: Positive change at 3 levels…
 Develop/implement school health policies
 Improve school environments (more healthy
choices)
 Change student behaviors and leadership
skills
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Sew Up the Safety Net for Women & Children
Project Goal

Working through an unprecedented public-private
partnership of Detroit’s major health systems, public
health, academic and community partners, we will
tighten a loose net of disconnected medical and social
services …

…thereby building a comprehensive, accountable system
of care that will engage the residents of three Detroit
neighborhoods to improve the conditions that lead to
infant survival through the first year of life.
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Sew Up the Safety Net for Women & Children
Project Objectives
Connect 1,500 at-risk women, 375 pregnant (Group P) and
1,125 non-pregnant (Group NP), ages 18-34 years in the
Brightmoor, Osborn, and Southwest neighborhoods to
community and health care resources by 6/30/2014.
Improve awareness of health equity and racial disparities
in health care by providing educational sessions to 500
physicians, nurses, social workers, and other health care
professionals in the participating partner health systems by
3/31/2014.
Establish technologically relevant educational and
supportive products that will engage the broader
community in promoting good health status prior to and
during pregnancy.
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Mission is to:
 Conduct and facilitate research focusing on health and
healthcare disparities and to disseminate outcomes locally,
regionally, and nationally
 Develop community-based programs aimed at improving the
health status of underrepresented racial and ethnic
populations and other underserved groups
 Provide training to enhance the cultural competence of
employees, researchers, and health care providers and to
engage them as partners in working towards healthcare
equity
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Healthcare Equity Campaign
Goal

To increase knowledge, awareness, and
opportunities to ensure healthcare equity is
understood and practiced by Henry Ford
providers and other staff, the research
community and the community at large; and to
link healthcare equity as a key measurable
aspect of clinical quality.
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Healthcare Equity Campaign
Phases
 Phase 1: Raise awareness about health and healthcare
disparities as we move toward healthcare equity
 Phase 2: Implement tools to improve cross-cultural
communication and collaboration; plan for review of
quality metrics by race/ ethnicity/ language
 Phase 3: Integrate into System processes to ensure
sustainability and accountability; develop process for
continuous monitoring of quality metrics by race/
ethnicity/ language and for intervention
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Healthcare Equity Campaign
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Reducing Care Disparities:
A Leadership Imperative
Saint Francis Strategy
• Governance Commitment to Health Care Equity
• Increase Diversity in Governance and
Management
– Governance and Nominations Committee
• Increase Board Diversity
– Management Diversity Plan
• Carrington and Carrington
• Cultural Competency Training
– Davis Communications
Saint Francis Strategy, cont.
• Vice President of Community Health, Disparity and
Health Policy
– Develops a multidisciplinary program in Health Care Disparities
with a Tripartite Mission of clinical care, research and education
– Engage in advocacy efforts
– Initiate Basic Science, Clinical and Health Policy Research
– Data collection oversight
– Oversee the Curtis D. Robinson Men’s Health Institute
– Curtis D. Robinson Men’s Health Institute
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Clinical
Fundraising
Research
Tuskegee Institute Partnership
“Of all the forms of inequality, injustice in health care
is the most shocking and inhumane…”
Dr. Martin Luther King, Jr.
DISPARITY IN PROSTATE CANCER
 African American Men are 2.5 times more likely to
die from the disease than Caucasian men
 Prostate Cancer is the second-leading cause of
cancer death in African American men.
 If diagnosed in the late stages, African American
men have only a 29% five year survival
MEN OF COLOR HEALTH INITIATIVE (MOCHI)
Saint Francis Hospital Board Member
Curtis D. Robinson commits $1million to
Men’s Health Institute
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Hartford Foundation for Public Giving (HFPG)
awards a $472,000 grant to establish a
prostate cancer outreach program
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Curtis D. Robinson
Men’s Health Institute
Components
 Community Education Plan
 for men and their families
 Early Detection Program
 including free testing
 Access to the most advanced treatments
 including the da Vinci Robotic Surgical System
CDRMHI Advisory Board
 Curtis D. Robinson, Founder and Chairman, Curtis D. Robinson Men’s
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Health Institute, President & CEO, C&R Development
Christopher M. Dadlez, FACHE, President & CEO, Saint Francis
Hospital and Medical Center
Richard Blackmore, Founder, T. R. I Management, former NFL Star
(Philadelphia Eagles and San Francisco 49ers)
Dr. L.D. Britt, President, American College of Surgeons
Gene Bruyette, Founding partner of KBW Financial
Dr. Ben Carson, Sr. M.D., Johns Hopkins School of Medicine
Clifton Davis, Hollywood Movie Actor, Singer and Writer
Richard Graziano, Publisher, The Hartford Courant
Lonnie L. Johnson, Esq., Senior Director, ExxonMobil
Dr. Cato T. Laurencin, Vice President, UCONN School of Medicine
Deacon Arthur L. Miller, President, National Association of Black
Catholic Administrators
Gilbert L. Rochon, Ph.D., MPH, President, Tuskegee University
Da Vinci Robotic Surgical System
Hartford Islamic
Center Event
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Hartford Public Library
Barber Shop Outreach Events
August 2010
CDRMHI
Celebrity Golf
Tournament
Dr. Ben Carson- Keynote Speaker
First Annual Cruise for a Cure
Sen. Dick Blumenthal (D-CT) & the CDRMHI Team
Tuskegee Center for Bioethics- Est.1997
CDRMHI MAKING A DIFFERENCE !
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42 Community Events Held
1,224 Attendees
647 PSA’s drawn
581 Digital Rectal Exams
33 Prostate Biopsies performed
18 Prostate Cancer pts diagnosed/
treated
7 Robotic Prostatectomies
7 Radiation/Hormonal treatment
4 Other treatments
as of 7/6/11
SurvivoMHI Survivors.jpgr Slide
 MHI Survivors.jpg
“An Historic Discussion about Health Disparities”
Town Hall Meeting
April 19, 2011
A
Community - Based
Multidisciplinary Center for Health
Disparities