Managers promote stability while leaders press for change, and only organizations that embrace both sides of that contradiction can thrive in turbulent times. --John P. Kotter, “What Leaders Really Do” Outline: •3 Dimensions •Analysis of examples 1: Orientation to the Future Management Leadership Planning and Budgeting Setting a Direction • Goal: Managing complexity • • Setting goals for the shortterm future Goal: Leading to constructive change • Developing vision for moredistant future, along with strategies for producing changes 2: Developing Capacity to Achieve Plans Management Leadership • Organizing and staffing • Aligning people • Creating an organizational structure, set of jobs, staffing, communicating and delegating • Communicating direction to those who can create coalitions committed to achievement of vision 3: Assuring Plan Accomplishment Management Leadership Controlling and ProblemSolving: Motivating and Inspiring: • • • • Monitoring results Identifying deviations Problem-solving • Keeping people moving in right direction Appealing to human needs, values, emotions Example 1: Focus on Management Management: Planning and Budgeting Organizing and Staffing Controlling and ProblemSolving Example 2: Focus on Leadership Leadership: Setting a Direction Aligning People Motivating and Inspiring