Victoria’s Secret Possible Expansion into Bulgaria Draganova Maria Kasabova Steliyana Levendova Elitsa Stoitsova Desislava Overview of the Corporation Strategy Overview • Mission: “We are committed to building a family of the world’s best retail brands that offer captivating experiences that drive long-term loyalty and deliver sustained growth for our shareholders.” • Values: The customer rules! Passion leads to success Inclusion makes us stronger It matters how we play the game Strategy Overview • Vision and long-term objectives: Be the best retailer of women lingerie in the world by always getting better and living the company’s values Keep the domestic US business healthy and also pursue profitable growth internationally by maintaining the brand’s image while expanding Business Overview Financial data Net sales (in millions) Operating income (in millions) Operating income rate Total assets (in millions) Capital expenditures Depreciation and amortization $ $ $ $ $ 2012 6,574 1,188 18.1% 2,428 268 148 $ $ $ $ $ 2011 6,121 1,081 17.7% 2,346 161 142 $ $ $ $ $ 2010 5,520 889 16.1% 2,357 82 135 Market share 24.51% Victoria's Secret Competition 75.49% % Change 2012 2011 7% 11% 10% 22% 2% 10% 3.5% 66.5% 96% 4% 5% Business Overview • Value proposition: products which are fashionable and attractive, create experience and deliver emotions • Competitive advantage: brand name and loyal customer base • Resources and core competences: trade name and inventory management • Markets: present mostly in North America but beginning to expand worldwide • Products: underwear, swimwear, cosmetics, accessories, clothes, shoes • Competition: retailers, specialty, and department stores Recent Developments • Partnership with M.H. Alshaya • Launch of PINK – college line for women aged 15-22 • International expansion outside North America since 2012 Conclusion Victoria’s Secret is a profitable and stable company with growth potential. Geographical Expansion • Increase profitability and secure long-term growth, access new markets • Choose partners carefully and keep the brand’s image • Enter the market with lingerie • Careful expanding strategy in order to keep the image of exclusivity • Enter in September in order to be established for the Christmas shopping season Country-specific Analysis PESTEL Framework P E S E T L Target Market Women profile: • Age 18-49 • Income – 1000BGN and above per month • Live in larger cities • Marital status – single or in a relationship • Sophisticated, financially independent • Profession: managers, full-time, or housewives • Like to be sexy, attractive, and fashionable • Active on social media platforms • Buying habits Target Market Men profile: • Age 25-45 • Income 2000BGN and above • Marital status - in a relationship • Open-minded, contemporary, care about appearance, appreciate the woman in their life, willing to spend a lot of money on her • Buying habits Product Differentiation • • • • • • Exclusivity Best super models displaying the products Feeling of being special Visual appeals At a reasonable price – more than a product Older women feel younger Market Analysis • Reaching to customers Brick and mortar store Catalogs for advertising Online shopping website • Market trends Aging population – negative growth Improving economic situation Emigration of young people • Probability of a successful expansion – country’s attractive image for investment Competitors Assessment Overall Competition • Types of businesses: Producers - Hristy, KIA Intim, Kiki Distributors - BulBel, Seven Seconds, Triumph, Za-za, Ivon.bg Sellers - Delfina, Sia, New Silhouette • Product range • Competitive advantages: Popularity, variety of products, discounts Supplier Assessment • Policy (L Brands): no supplier should provide over 10% of manufacturing • Location: developing countries • Types of suppliers: international: designers, manufacturers, companies providing materials, logistics and administration local: store managers, shop assistants, suppliers of legal, accounting and other services • Vertical integration International Suppliers • Designers – the Limited Design Studio • Manufacturers: Jordan, China, Thailand, India, Jordan, Sri Lanka • Differentiation: Launch and non-launch • Materials: Burkina Faso and Eastern Europe • Logistics and administration: merchandise allocation, planning, shipping, other services • Divisions: Independent Production Services, Inc. (IPS), Limited Logistics Services (LLS), Columbus Direction Center Supply Chain Product design and launch Merchan dise Planning, Allocatio n and Forecasti ng Production & Sourcing Logistics Store Operations Bulgaria • Shop assistants – unemployment rate13%, secondary Education 12% • Store manager – 6.4% of unemployed • Legal and accounting services – the big four • Suppliers of store assets and area – lower prices, new malls • Additional services – freight, store arrangement, marketing, etc. Switching Costs and Bargaining Power Moderate switching costs due to: • Short-term contracts (established partnership) • Wages • Technology and quality (expertise) • Trade arrangements and regulations • Culture • Time and organizational changes (location) • Globalization • High volume of production Internal suppliers Market Entry Assessment • Barriers to entry - moderate • Way to enter – franchising Alshaya Co. • Managing personnel Results Assessment • Pricing and profitability analysis based on: Competitor's financial results Triumph – similar target market and pricing strategy. Earned 199,000BGN in 2012 from 5 stores. Size and purchasing power of target market 41,225*100 = 4,122,500BGN = 2,906,239USD sales revenues 2,906,239USD*7.2% = 209,249USD profit Results Assessment • Short-term success Establish the brand on the market Build a loyal customer base Strong recognition • Long-term success Increase in sales Online shopping website New store opening Increase in store size Introducing of cosmetics and accessories Final Decision Unwillingly , we say ‘NO’ but just for now. Thank You!