Multiple Indicator Cluster Surveys Survey Design Workshop Survey Quality Control MICS4 Survey Design Workshop Objectives • Identify factors affecting the accuracy and reliability of survey data • How to prevent and correct errors • The essential role of supervision in the field and providing feedback to the team MICS4 Survey Design Workshop Overview of presentation • • • • Preparation for fieldwork Data collection Field supervision Data processing MICS4 Survey Design Workshop Overview of presentation • • • • Preparation for fieldwork Data collection Field supervision Data processing MICS4 Survey Design Workshop Preparation for fieldwork • Questionnaire – Adaptation (relevant, tailored to needs) – Translation (for uniformity) – Pretest (good flow, capture relevant information) • Sample design and size – For reliability, accuracy, feasibility • Interviewers – Selection (systematic process, have surplus) – Training (trainers, length, practice) MICS4 Survey Design Workshop Overview of presentation • • • • Preparation for fieldwork Data collection Field supervision Data processing MICS4 Survey Design Workshop Data Collection • Logistics & discipline • Implementation of sample • Monitoring of fieldwork MICS4 Survey Design Workshop Data Collection: Logistics & discipline • • • • • • Material & equipment (questionnaires/forms) Transport Accommodation Payments to field staff Discipline & reasonable expectations Keep the morale of the “troops” MICS4 Survey Design Workshop Data Collection: Implement. of sample • Non-response: failure to obtain information for selected households, eligible women, or children • A potentially serious bias that can be minimized • Interviewers will need to make return visits to households (call-backs) MICS4 Survey Design Workshop Data Collection: Implement. of sample Types of non-response: 1. Interviewer is unable to do the selected household 2. Interviewer unable to meet eligible respondents 3. Respondent refuses to be interviewed MICS4 Survey Design Workshop Data Collection: Implement. of sample Types of non-response: 1. Interviewer is unable to do the selected household. Why? – Structure not found – Occupied structure inaccessible – Structure non-residential, vacant, or demolished MICS4 Survey Design Workshop Data Collection: Implement. of sample Types of non-response: 2. Interviewer unable to meet eligible respondents. Why? – No one at home at time of call – Respondent temporarily absent Will need call-backs MICS4 Survey Design Workshop Call-backs • Interview that is not completed requires a “callback” or follow-up visit • Three call-backs required (different times and days) • Supervisors and interviewers keep track using control sheets • Requires good tracking of work to ensure that all planned interviews are completed before leaving cluster MICS4 Survey Design Workshop Data Collection: Implement. of sample Types of non-response: 3. Respondent refuses to be interviewed. What to do? – Approach respondent from her point of view – Postponed interview to another day – Have field editor carry out the interview The number of refusals should be closely monitored. Need to find out reasons for frequent refusals. MICS4 Survey Design Workshop Data Collection: Monitoring field work • Training is a continuous process • Observation and supervision throughout the fieldwork are a part of the training • Team supervisors and field editors play very important roles in continuing this training and in ensuring the quality of MICS4 data MICS4 Survey Design Workshop Data Collection: Monitoring field work • • • • Fieldwork control sheets Direct observation of interviews Review of completed questionnaires (editing) Spot-checking households MICS4 Survey Design Workshop Fieldwork Control Sheets • Interviewers’ work is monitored and evaluated by keeping accurate record of assignments • Both supervisors and interviewers have control forms to maintain • These forms should be returned to the director of field operations along with the completed questionnaires • Interviewer is responsible for ensuring that control sheet is up-to-date MICS4 Survey Design Workshop Observing Interviews, part 1 • To evaluate and improve interviewer performance • To look for errors and misconceptions that cannot be detected through editing • Why? Precise but inaccurate answers • Who? The supervisors or field editors (females only for women’s questionnaire) MICS4 Survey Design Workshop Observing Interviews, part 2 • How often? 5-6 interviews per week, more at start of fieldwork • How? Just take notes without disrupting the interview • What to do after? Supervisors speaks to interviewers MICS4 Survey Design Workshop Editing Questionnaires in the Field • Fundamental to survey quality • Need to ensure: – Accurate and complete information in each questionnaire – Correct count of questionnaires MICS4 Survey Design Workshop Editing Questionnaires in the Field • Done daily by field editor; supervisor can assist • Finish all questionnaires before leaving cluster • Provides an opportunity to identify and correct mistakes before leaving cluster • Results and errors are discussed with interviewers MICS4 Survey Design Workshop Systematic Spot Checking • How to spot-check household composition? – Supervisors should complete columns 2-8 in the HH questionnaire and compare with that of the interviewer – Check about 5% of households (5-6 per week) – All team members must be spot-checked; provide feedback if necessary MICS4 Survey Design Workshop Evaluating Interviewers Performance • Daily discuss the quality of interviewers work • Point out mistakes discovered during observation of interviews or noticed during editing • Discuss examples of actual mistakes, but be careful not to embarrass individual interviewers. • Re-read relevant sections from the Interviewer's Manual with the team to resolve problems. • Encourage the interviewers to talk about any situations they encountered in the field • Discuss whether situations are handled properly, and how to do it in the future MICS4 Survey Design Workshop Overview of presentation • • • • Preparation for fieldwork Data collection Field supervision Data processing MICS4 Survey Design Workshop Field supervision • Staff from survey headquarters – Senior staff – Quality control team • Purpose – Visit teams to observe interviews, review work – Re-visit selected clusters; spot-check households • Very important during first few weeks of fieldwork! (Possible to start teams in one location?) MICS4 Survey Design Workshop Overview of presentation • • • • Preparation for fieldwork Data collection Field supervision Data processing MICS4 Survey Design Workshop Data Processing • Integral aspect of survey quality (DP programmes, double-entry, secondary editing) • Problems detected in DP should be communicated back to teams (phone calls and visits) • Field-check tables • Observations from reviewed questionnaires MICS4 Survey Design Workshop GENERAL INSTRUCTION TO EDIT QUESTIONNAIRES According to MICS Manual Under no circumstances should we make up an answer MICS4 Survey Design Workshop