Chapter 3
Leadership
Leadership and Leadership Styles
• Speech and leadership work hand in hand.
• #1- Leadership is the ability to motivate and unite others to work
together to accomplish a specific task.
• #2- The three leadership styles are the technocrat, artist, and
craftsman.
• #3- The technocrat likes to make all the decisions and often refuses
to compromise while focusing on a specific goal.
• The technocrat is intense, detail-oriented, and hard-headed.
Leadership and Leadership Styles
• #4- The artist leads by imagination and intuition and invites others to
share ideas and isn’t afraid to show emotion or laughter.
• The artist is often creative and original but also unpredictable.
• Sometimes the artist doesn’t get as much done as quickly since they
try to please everyone.
Leadership and Leadership Styles
• #5- The craftsman leads with common sense and integrity while
being caring and logical person that doesn’t overlook the feelings of
group members.
• The craftsman is liked the most because he is predictable and is very
capable.
• The craftsman is creative without losing sight of the goal.
• The best leadership style is usually a blending of all three leaders.
Leadership and Leadership Styles
• #6- A good leader knows that before there can be effective motivation,
there must be effective communication.
• #7- The best speakers and leaders are familiar with learning styles,
which are how people learn the most effectively.
• Every speech should be viewed as a learning experience.
• #8- Discussion is a learning style that includes people who learn best
through discussion.
• Learners through discussion want to be actively involved in oral
communication with plenty of feedback.
Leadership and Leadership Styles
• #9- Logic is a learning style that includes people who learn best when
things are presented logically stressing analysis and organization.
• Logic learners want to hear direct, logical, to the point action without
a lot of discussion.
• #10- Some people have a learning style by design that allows them to
see the “big picture.”
• Design learners like to see how all the parts fit together as a smooth
running unit.
Leadership and Leadership Styles
• #11- Emotion is a learning style where some people learn with the
hands-on approach and require a leader with large amounts of energy.
• Emotion is contagious, so audience members who have an
enthusiastic leader will encourage others to learn more.
• Most people have a combination of these four learning styles.
• An effective leader and speaker knows these learning styles so that
she can communicate to the best of her ability.
The Planks of Leadership:
Plank 1 – Leaders with Vision
• #12- With leadership, vision means the ability to see more than just
the obvious.
• #13- Vision allows a leader to accomplish
• A. to spot needs that need to be solved,
• B. to create solutions, and
• C. to make the solution work.
The Planks of Leadership:
Plank 2 – Leaders Willing to Act
• #14- Leaders must be willing to act when they see a problem to get
the problem solved quickly and correctly.
• Leaders need to make sure that their spoken words show that they are
not afraid of a challenge and that you will act on getting the task
completed.
The Planks of Leadership:
Plank 3 – Leaders and Decisions
• Nothing will kill the credibility of a leader more quickly than when
the audience perceives the leader is indecisive.
• #15- A leader’s decisions should show intelligence and reflect
professional responsibility for those who are followers.
• #16- A leader must ask the following questions before making a
decision.
• A. Do I know the topic and the people involved?
• B. Am I making the decisions in the right order?
• C. Do I know the risks?
The Planks of Leadership:
Plank 4 – Leaders Handle Conflict
• Good leaders know that intense arguing and emotional outbursts do
not help a group. Cool heads must prevail.
• #17- Conflict management is the ability to turn a potentially negative
situation into a positive one.
• #18- The four steps of conflict management are
• 1. Shut up! (This means listen and don’t do all the talking.)
• 2. Look up! (This means use eye contact.)
• 3. Hook up! (This means try to understand
other’s viewpoints.)
• 4. Chill down! (Your comments should not
be angry but calm and sensitive.)
The Planks of Leadership:
Plank 5 – Avoid Pitfalls
• #19- One way to create a good working environment is to praise
people’s efforts.
• Words that are repeated too much and insincerely lose their impact.
• #20- The four common “pitfalls” or problems that leaders should
avoid are
• 1. Being afraid to fail (A leader should not just play it safe.),
• 2. Not paying attention to details (Details make the “big picture”
clearer for everyone.),
• 3. Forgetting people and the original objective (Remember people
have human emotions, and don’t get sidetracked from your goal.)
• 4. Not listening to others (#21- Listening to others is necessary
because you gain new ideas and you make people happy by letting
them participate.)
The Planks of Leadership:
Plank 6 – Motivating Others
• There is no answer for how to motivate every person.
• #22- When motivating a group, a leader must realize that what
motivates one person may not motivate others.