Virtual Business Sports
Stadium Staffing
Importance of Staffing
Adequate staffing is needed to
prevent confusion, potential chaos,
and ensure customer satisfaction
Staffing is a big part of a businesses’
Risk Management Plan
Risk Management: A strategy to
offset business risks.
Staffing Conflict
• There needs to be enough staff to avoid problems,
fines, and ensure customer satisfaction
• Staffing can be costly and cut into company
profits
• Businesses must determine a staffing level that
fulfills the needs of the company while not
overstaffing which can result in wasted wage
expense that can cut into the company’s bottom
line profit.
Stadium Event Staffing
• Ushers: Maintains the integrity of the
event’s product(seats) by ensuring fans sit
in the correct seats.
• Security: Prevent unruly fan behavior
which is critical to ensure safety of
everyone and loyalty of fans.
• Groundskeeper: Maintains property
grounds.
Parking Lot Event Staffing
• Ticket Sellers: Sells additional game-day tickets
• Ticket Takers: Ensures that fans without a valid
ticket do not enter the stadium
• Parking Cashiers: Keeps fans from entering the
parking lot without paying
• Parking Attendants: Ensures a smooth flow of
traffic in and out of games
• Parking Security: Handles accidents and unruly
behavior in the parking lot
Satellite Parking
Rented parking lots off stadium grounds
you will need to secure to ensure your fans
get in on time to games.
Parking Staffing Terms
• Ingress: The flow of fans to or into an event
• Egress: The flow of fans out of an event
• Bottlenecks: The lessening of traffic flow at
certain ingress and egress points.
• Satellite Parking: Parking that is offsite
from the event stadium.