YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
What’s an Innovation Tournament?
An Innovation Tournament is a structured idea competition.
Like American Idol does for aspiring singers, or March Madness does for
college basketball teams seeking the national championship, “Your Big Idea:
Penn Medicine’s Innovation Tournament” provides a structured,competitive
environment for ideas from Penn Medicine’s faculty and staff to be evaluated,
and potentially developed and funded.
I HAVE A NEW
SOLUTION
I’M RETHINKING
RESOURCES
I’VE GOT WHAT
YOU NEED
I SEE A PROBLEM,
AND I HAVE AN IDEA
FOR A BRAND NEW
SOLUTION TO THAT
PROBLEM.
WE CAN DO THINGS
BETTER BY
RETHINKING HOW
WE LEVERAGE THE
RESOURCES AT HAND.
I HAVE AN IDEA
FOR SOMETHING
THAT PEOPLE
DON'T EVEN KNOW
THEY NEED...YET
This year’s theme is: Improving the Patient Experience at Penn Medicine.
Like American Idol or March Madness, many will participate, but only a few will
win. However, every idea is valued.
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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Why an Innovation Tournament?
Now and in the future, improving the experiences of our patients and
their families will require ‘out of the box’ thinking.
Everyone at Penn Medicine impacts the patient experience.The best solutions
come from those closest to the problems.
PHARMACY
IT
HOSPICE
BILLING
“Your Big Idea” is focused on encouraging
ideas from faculty and staff from all over
Penn Medicine.
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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How does it work?
Your Big Idea Format
Faculty and staff submit ideas via the
web, by email, or in physical ‘drop boxes’
The most promising ideas move on to
facilitator-led workshop that results in a
draft business plan.
The “Round 2 workshop winners” refine
business plan with proposed budget and
cost/benefit analysis. Resources provided
to develop presentations.
Ideas are pitched to Penn Medicine
Leadership. Exceptional ideas receive
funding and resources for implementation.
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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How are the ideas rated?
Round 1
Submitted ideas are presented to website users randomly and are rated on the
website using a 5-star rating system, similar to sites like Yelp. Those votes,
coupled with votes from a committee representing all entities results in the
selection of 15-20% of the ideas that move on to Round 2.
Round 2
Those 15-20% participate in in-person workshops, where
participants will vote and select ideas that will move forward
to the final round
Final Round
In the Final Round, senior executives from across
Penn Medicine will decide which ideas will win and
be funded. The final round will take place in a town
hall setting, open to all employees.
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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Where within Penn Medicine has this
been done?
Department of Anesthesiology and Critical Care (Lee Fleisher)
• Innovation challenge was seeking ideas that are“interventions which increase
the quality or efficiency of delivering clinical care”
• Constraint of “factors under control of the department”
• 40 ideas (out of 120 invited employees)
Abramsom Cancer Center (Brad Geiger)
• Innovation challenge was seeking ideas that “improve patient satisfaction,
staff learning and engagement, operational efficiency and financial performance”
• Constraint of “within 3 months and under $1,000”
• 45 ideas (out of a staff of 90) frontline employees in Chemotherapy
Observations from the two pilots
• Very positive feed-back from both groups; good quantity and quality
• Different type of good ideas (quick “fix-its” vs “high potentials”)
• Benefits of commitment from local leadership
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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Tournament Timeline
ANNOUNCEMENT
JANUARY 2012
PROMOTION
FEBRUARY 1-7, 2012
ROUND 1: OPEN SUBMISSION
FEBRUARY 7-MARCH 23, 2012
SUBMISSION DEADLINE
MARCH 23, 2012
ROUND 2: LIVE WORKSHOPS
APRIL 11-12, 2012
PROPOSAL PREPARATION
APRIL16–MAY 1, 2012
FINAL PITCHES
MAY 9, 2012
Official “Announcement of “Your Big Idea: Penn Medicine’s
Innovation Tournament”
The “Your Big Idea” Tournament Team consisting of entity reps
spread the word at the local level using the Communications Toolkit”
Ideas are submitted via a website, by email, or in physical drop
boxes that will be located throughout Penn Medicine facilities”
Deadline for Submission. The 50-100 most promising ideas from
Round 1 ‘make the cut”
Round 2 - Live, facilitated idea development sessions. About 10
‘winning’ ideas move on. Workshops will take place on:
April 11, 2012 • 8 AM–NOON & 1–5 PM
April 12, 2012 • 8 AM–NOON & 4–8 PM
Intersession Work – Workshop winners refine business plans and
prepare for final presentations
Town Hall presentations of final proposals to Penn Medicine
leadership. Winners selected!
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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This could be you
Anyone could be the winner. All you have to do is share Your Big Idea.
You could be the winner
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.
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www.pennmedicine.org/yourbigidea
YOUR BIG IDEA: Improving the Patient Experience at Penn Medicine.