THE FIVE COMPETITIVE FORCES THAT SHAPE STRATEGY MICHAEL E PORTER HARVARD BUSINESS SCHOOL JOB OF A STRATEGIST • UNDERSTAND AND COPE WITH COMPETITION • NOT ONLY DIRECT COMPETITION • DRIVERS OF PROFITABILITY SAME ACROSS INDUSTRIES • INTENSE FORCES-DRIVE DOWN PROFITABILITY • BENIGN FORCES-DRIVE UP • INDUSTRY STRUCTURE DECIDES THE FORCES SHAPING STRATEGY • THE FIVE COMPETITIVE FORCES • • • • • POTENTIAL ENTRANTS SUPPLIERS CUSTOMERS SUBSTITUTE PRODUCTS EXISTING COMPETITION • DEFENDING & SHAPING THE C.F • KEY C.F SHAPES STRATEGY FORMULATION POTENTIAL ENTRANTS –THREAT OF ENTRY • NEW ENTRANTS • ADD ADDITIONAL CAPACITY • PUT A CAP ON PROFIT BY DRIVING DOWN PRICES BARRIERS TO ENTRY • • • • • SUPPLY SIDE (INTEL) DEMAND SIDE (IBM, e-BAY) CUSTOMER SWITHCING COSTS (SAP) CAPITAL REQUIREMENTS INCUMBANCY ADVANTAGES INDEPENDENT OF SIZE • UNEQUAL ACCESS TO DISTRBN CHANNELS-Eg: LOW COST AIRLINES • RESTRICTIVE GOVT.POLICY • EXPECTED RETALIATION (Retail Associations in India) POWER OF SUPPLIERS • MORE POWERFUL CAPTURE MORE VALUE (MICROSOFT) • SUPPLIER DEPENDENCY (BLOOMBERG) • DIFFERENTIATED PRODUCTS • HIGH CUSTOMER SWITCHING COSTS POWER OF BUYERS • FEW BUYERS HIGH VOLUMES Eg;BSNL • STANDARDISED PRODUCTS • LOW/MINIMUM SWITHCING COSTS • POSSIBILITY OF BACKWARD INTERGARTION BY CUSTOMERS THREATS OF SUBSTITUTES • ALTERNATE CHEAPER PRODUCTS/ SERVICES • ATTRACTIVE PRICE PERFORMANCE TRADE OFF • SWITHCING COSTS TO NEW SUBSTITUTE LOW RIVALRY AMONG EXISTING COMPETITORS • NUMEROUS COMPETITORS OF EQUIVALENT SIZE • SLOW GROWTH RATE • HIGH EXIT BARRIERS • HIGHLY COMMITTED RIVALS • HIGH PRICE COMPETITION VISIBLE INDUSTRY ATTRIBUTES • INDUSTRY GROWTH RATE • TECHNOLOGY AND INNOVATION • GOVERNMENT • COMPLEMENTARY PRODUCTS AND SERVICES (Eg: Microsoft, Antivirus bundled PC) CHANGES IN INDUSTRY STRUCTURE • INDUSTRY DEVELOPMENTS DICTATE CHANGE • SHIFTING THREAT OF NEW ENTRY (Eg;PATENT EXPIRY FOR DRUGS) • CHANGING SUPPLIER OR BUYER POWER (BIG BAZAR) • SHIFTING THREAT OF SUBSTITUTION (Eg:PENDRIVE) • NEW BASES OF RIVALRY IMPLICATIONS FOR STRATEGY • FIVE FORCES REVEAL MOST SIGNIFICANT OF THE INDUSTRY ASPECTS • SWOT ANALYSIS • SHAPING THE FORCES • POSITIONING THE COMPANY • EXPLOITING INDUSTRY CHANGE (Apple itunes) • SHAPING INDUSTRY STRUCTURE • REDIVIDING PROFITABILITY • EXPNADING PROFIT POOL DEFINING INDUSTRY • SCOPE OF PRODUCTS/ SERVICES • GEOGRAPHICAL SCOPE TYPICAL STEPS IN INDUSTRY ANALYSIS • DEFINE THE RELEVANT INDUSTRY • IDENTIFY PARTICIPANTS • ASSESS DRIVERS OF COMPETITIVE FORCES • DETERMINE OVERALL INDUSTRY STRUCTURE • TEST ANALYSIS FOR CONSISTENCY TYPICAL STEPS IN INDUSTRY ANALYSIS (Contd..) • ANALYSE RECENT AND LIKELY FUTURE CHANGES • POSITIVE / NEGATIVE • INDUSTRY ASPECTS INFLUENCED BY OTHER FORCES • COMMON PITFALLS COMPETITION AND VALUE • UNCOVERING OPPORTUNITIES • THINKING STRUCTURALLY ABOUT COMPETITION • ATTRACTION TO THE INDUSTRY • CREATE TRUE ECONOMIC VALUE THAN “ PLEASSING THE WALL STREET” THANK YOU SLIDES BY P. RAJU IYER