Lecture 8:
Crew Personality & Attitude
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At the end of this lecture, student should be
able to:
Realize the importance of having good personality
as flight crews.
Aware of the bad impacts of hazardous attitudes
in flight operation and how to overcome them.
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Introduction
Personality
Definition of Personality
Importance of Crew Personality
Attitude
Definition of Attitude
Hazardous Attitudes
Antidote to Hazardous Attitudes
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People differ from each other in fundamental
ways, including their thoughts and feelings,
their wants and beliefs, their words, their
values, and their talents.
People are born with different personalities,
and that these differences are central to nearly
every aspect of their lives
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Personality is the “the characteristic way in which a
person thinks, feels and behaves; as the style of life or
way of being in adapting to the environment” [American
Psychiatric Association,1980]
Personality distinguishes one person from the other.
In short word, personality is your unique personal
style.
Knowledge about the aircrew’s personality and its
influence on flying performance has an important
bearing on flight safety.
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The aviation scenario encompasses many demanding
and challenging situations in the air and/or the ground.
In aviation, bad personality can be one of the many
factors in the chain of events which lead to accident.
This is because, the personality of the aircrew is likely
to have its own impact on tackling or approaching
those demanding situations.
In short word, personality determine what a person
will do in a given situation.
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Personality traits is the features of personality.
Examples of personality traits:
Independence (not depending on another)
Extrovert (very confident)
Self-Control (ability to control emotions or
behaviour, especially in difficult situations).
Tough-Minded (able to deal with difficult situation
in a strong determined way)
Anxiety (a worried feeling you have because you
thing something bad might happen)
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Everyone cannot build a successful career in aviation. To see how
suited you are for these jobs, please rate yourself on a scale of 1
to 5 in following personality traits. 1 means minimum presence
and 5 means maximum presence of a trait in your personality.
1.
2.
3.
4.
5.
Ability to handle crisis/tough situations with common sense
Friendliness and kind nature towards unknown people
Physical stamina
Proportionate figure with good body language
Communication skills and voice quality
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• Score Inference:
5-10: Aviation is not your calling!
11-17: You are good. Get in to get better.
18 and above: This is what you are made for. Take off!
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Attitude is a someone’s opinions or feeling
about something especially as shown by their
behaviour.
Example: Aggressive, positive, negative
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1. Anti-Authority - 'Why should I listen to
you?'
2. Impulsivity - Do something quickly
3. Invulnerability - It won’t happen to me
4. Macho - I can do it!
5. Resignation - What’s the use
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This attitude found in people who do not like anyone
telling them what to do.
Pilot that express such an attitude are usually resentful
towards comments or advice from others.
Them also tend to disregard operating procedures,
rules and regulations.
Antidote: Follow the rules, consider advice from others
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This occurs to pilots who feel the need to do anything,
immediately (without thinking the result).
Such people who display such attitude work on the
concept that 'doing something is better than doing
nothing'.
Acting on impulse is dangerous as it usually involve
irrational actions.
Antidote: Not so fast, Think first.
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Invulnerable: Impossible to harm
Found in people that feel accidents happen to others,
but never to them.
Aircrew who think this way a more likely to take
chances and increase risk.
Such attitudes would cause pilots to overlook certain
issues that they feel are of less importance (going thru
checklist twice, good lookout).
Remember accidents can happen to ANYONE!
Antidote: It could happen to me
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Pilots have a tendency to show how good they are.
Many associate this attitude with males but such an
attitude can also happen in females.
It occurs when pilots are trying to prove themselves in
the wrong way, which often results in taking
unnecessary risks.
Antidote: Taking chances (risks) is foolish
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Found in people that do not see themselves able to
make a great deal of difference in what happens to the
situation.
When operations at the flight deck don't go as planned or
when confusion arises, it is human nature to blame it on
fate.
However, in aviation 'leaving it to fate' might and most probably
compromise the safety of the flight.
It is essential for all pilots to remain proactive and also reactive.
SOP's, rules, regulations that have been placed for flight
operations were formulated to assist flight crew to tackle and
troubleshoot every possible.
Antidote: I’m not helpless. I can make difference
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If hazardous attitudes are not corrected they
contribute to poor judgment and have played a
part in many aircraft accidents in the past.
The first step is to positively identify the
attitude.
After a crew recognizes a thought as hazardous
and identifies it they should then state the
correct antidote.
Crews should memorise the antidotes so that
they come to mind when needed.
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1.
2.
3.
4.
5.
Definition of Personality
Importance of Crew Personality
Definition of Attitude
Hazardous Attitude
Antidote to Hazardous Attitude
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