Improving Business Processes

advertisement
Business
“AnyWhere - AnyPlace AnyTime”
Presenters :
Alfie Keary (alfie@informaeurope.com)
1to1 Knowledge - PGi Business Partner
Agenda
Doing Business – AnyWhere, AnyPlace, AnyTime
Virtual Business - SaaS - Cloud Computing
Audio Conferencing Features - Providers/Applications
Web Conferencing Features - Providers/Applications
Conferencing & Collaboration (C&C) - Specialised Applications
Video Conferencing - Applications - TelePresence
Business Cloud - Microsoft Office365
How to use C&C in your business - Role of C&C in your
business
Cost for C&C for your business
Integrating and Building your business with C&C
Business - AnyWhere - AnyPlace - AnyTime
Do you want to control your business costs in terms of travel,
time and carbon charges.
Do you want to extend your business reach outside your local
area and normal business hours.
Do you want to deliver superior customer service to your
clients.
Do you want to make faster smarter decisions and do business
more efficiently and effectively.
Do you want to connect with staff, clients and business
partners in real-time.
SaaS - Collaboration Cloud
• 200,000+ meetings per day
• 785 million minutes/month
• Global Load Balancing
• 99.99% uptime
• Seamless Global Backup
• Intelligent routing based on
location, bandwidth & availability
• Multi-layered Security Model
• SAS70 Type II compliant
• Enterprise Policy Control
Audio-Conference & Operator Assisted Features
Auditorium
Event
Number of participants
960
3,000+
Dedicated Event Mgr
Yes
Yes
Passcode Entry
Operator Greeting
Dedicated Operator
Yes
Yes
Pre/Post Conference Report
Yes
Yes
Opening, closing & customised scripts
Yes
Yes
Q&A, Polling
Yes
Yes
Participant List
Yes
Yes
Recording
Yes
Yes
Dial-out
Yes
Yes
Blast Services – email, sms
Yes
Yes
Communication Line
Yes
Yes
Web Services & Support
Yes
Yes
Transcription & Translation
Yes
Yes
Host Controls
Yes
Yes
Participant Entry
Online Meetings: Benefits
• Increased productivity: meet with more people,
more often, right from your desk
• Better Meetings: Make your meetings more
effective and engaging
• Reduce travel costs: Overcome distance barriers
& reach multiple locations
• Reduce your carbon footprint: a green way to do
business
• Speed up decision making
Web Conferencing “Experience”
Making Notes on an
Image
Presenting
Chatting
Listening
Collaborating on
Schedule
Web Conferencing Services
Web Conferencing Services
Web Conferencing Features
Standard Features
•
•
•
•
•
•
•
•
•
•
Document, Application & Desktop Sharing
PGi Audio integration
Synchronized Audio and Web recording
Whiteboard
Web Tours
Chat
Multipoint Video: up to 6 Webcams
Meeting Notes
File Transfer
Polling
Applied Features
•
•
•
•
•
•
•
•
•
•
•
•
3,000 participants
Custom Registration and Enrollment
Custom e-mail templates
Interactive Q&A
Lead scoring and reporting
Multiple Roles
E-commerce payment function
Production Services
Flash Based Participant Console
Rehearsal Mode
Attention Indicator
Multimedia content
Cisco WebEx Collaboration Solutions
Business Specific Meeting Solutions
Event
Centre
Webinars
Online Events
Support
Centre
Training
Centre
Online Training
Remote Support
and Access
Meeting Centre
General Collaboration
Conferencing Productivity Tools
Mobile Meetings
Screen Sharing, Chat, Video
Create and Manage Meetings
• E-mail participants
• View Recordings
Outlook Add-in
Video Conferencing - TelePresence
Video Conferencing - TelePresence
Cloud Computing - Office365
Cloud Computing - Office365
C&C Business Strategy Discussion
• Role of C&C in your business
• Business Drivers
• Customer Demands
• Cost Savings
• Business Expansion
• Using C&C in your business
• Business Strategy
• Communication
• Culture Change
• Work Life Balance
C&C Business Strategy Discussion
• Cost of C&C for your business
• Free Services Options
• Professional Services - OnDemand - Pay Per Use
• Monthly Licences
• Security
• Availability & Reliability
• Damage Limitation
• Professionalism
C&C Business Strategy Discussion
• Integrating and Building your business with C&C
• General Group Discussion
• Audio Conferencing Demonstration
• Audio Conferencing Demonstration
• Web Conferencing Demonstration
• Web Conferencing Demonstration
• Video Conferencing Demonstration
• Video Demonstration
• Tele-Presence Demonstration
• Video Demonstration
Business
“AnyWhere - AnyPlace AnyTime”
Presenter :
Alfie Keary (alfie@informaeurope.com)
1to1 Knowledge - PGi Channel Partner
Thank you
Download