Avaya Aura® Conferencing
Customer Presentation
Name:
Date:
The Avaya Aura® Architecture
Unified Communications Applications
Conferencing
Messaging
Collaboration,
Email, Team
Space & Social
Networking
Integration
Video
Avaya Agile Communication Environment (ACE)
Voice/Video
Services
Presence
Services
Application
Integration
System
Manager
Session Manager
Communications
Infrastructure
Data
Infrastructure
Clients and Devices
Office Devices
Avaya one-X®
UC Clients
Video Endpoints
Avaya Aura Conferencing
Solution overview
Avaya Aura Conferencing
Avaya Aura® Conferencing
Standard Edition
Meeting Exchange
Enterprise Edition
Unified & Integrated
Audio
Conferencing
Web
Conferencing
Video
Conferencing*
UC integration
Avaya &
3rd party
• Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition
3
Avaya Conferencing and Collaboration
#1 Global market share
 Trusted solution: over 24 years Industry leadership
 Global Market Leadership: 2010 Frost & Sullivan award
UC Magic Quadrant Leader
 Leading scalability and design choices: Scale from
small to large, from simple to sophisticated
#1 Audio Conf Licenses
 Carrier class solutions: Easily deployed on Enterprise
customer premise
 Open standards based SIP & media
interoperability
 Choice with UC client, Web Conferencing, Video:
Increases usability, lowers barrier to entry, expands the solution
 Multi-vendor PBX integrations: via Avaya Aura®
 ROI / productivity benefits: Plus expanded utilization,
additional applications & value
24+ years leadership
in audio conferencing
Avaya Aura Conferencing
Editions
Optional Integration
Value
Enterprise Edition*
Standard Edition
• Single Virtualized Server
• 500 ports Audio G711
• 500 ports Web Conf (opt)
• Video MCU *
• Near feature parity with
Enterprise Edition
• Partner enabled install
(both Editions)
• Web Conferencing
• UC Client Integrations:
Avaya, MSFT, IBM,
Adobe
• 4000+ port Audio
• Multiple codecs G711, +
• Operator / Attended mode
• Web Conference (opt)
with (opt) Record / Playback
• Advanced Redundancy
• Multiple options for
design / deployment
Functionality
• Video availability planned later this year in Avaya Aura™ Conferencing 6.0 Standard Edition
Avaya Conferencing
Enterprise & Standard editions
UC Client
Integrations
Conferencing
Applications
OCS 2007 R2
LiveMeeting
Outlook Sched
Avaya Web Conf.
AWC Rec / Play
Web Portal
CRS
Applications
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1000
500
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Standard
IBM ST Connect
IBM ST Web
Notes Sched
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Enterprise
Adobe CP
Standard
OneX Portal
OneX Comm.
Enterprise
Side by side comparison
Capacity
4000+
500
Codec G.711
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G.722, 726, 729, ILBC
Video MCU*
Operational
Modes
Design
Deployment
Reservation
Res-less
Attended
UnAttended
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Centralized
Distributed
Redundant
DR
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Operations
• Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition
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Avaya Aura Conferencing
Web Conferencing integration - expands the solution
Avaya Web Conferencing
Multimodal collaboration
Application Share
Video
Desktop Share
Chat
Presentation
mode
File sharing
Std Edition only
Unified roster
Web / Voice
Voting / Polling
ad hoc
Record / Playback
Enterprise only
Annotations
Dial out audio
Email Invitations
Click to Join
Avaya Aura Conferencing
UC integrations
Audio
Console
Avaya Web Conferencing
Outlook Scheduling
OCS 2007 R2
Live Meeting 8
Lotus Notes Scheduling
Sametime Connect
Sametime Web
Adobe Connect
Avaya Desktop Video Device with Flare Experience
(Standard Edition Only)
New
Multi-modal conferencing
• Available with Avaya Aura® Conferencing
Standard Edition 6.0 SP1
• Combined audio and video bridging
• Voice activated switching
• H.263 Video
• Supports CM administered endpoints
Avaya Aura® Conferencing
Standard Edition
Avaya Aura Conferencing
Standard Edition deployment
Simple single server centralized global conferencing
Primary Site
Conferencing
CRS
Web Portal
Avaya Web
Conferencing
Optional
Leverage on net calling, global access, centralized application,
intelligent routing, reduced trunking, multi-vendor environments
Avaya Aura Conferencing
Enterprise Edition - deployment example
Distributed conferencing with Resiliency & off-site DR facilities
Primary Site
Site - B
Conferencing
Standby
Conferencing
Standby
CRS
Web Portal
DR Site
Avaya Web
Conferencing
Conferencing
Standby
AWC
Playback
AWC Record
Avaya Web Conferencing
Optional
CRS
Web Portal
Leverage on net calling, global access, centralized application,
intelligent routing, reduced trunking, multi-vendor environments
Avaya Aura® Conferencing
Thank you…
Back up / additional materials
Avaya Aura™ Conferencing
Enterprise deployments
Standalone:
3200 ports G711
Co-resident:
Application server
& Media server
Pyramid:
CRS / Web Portal
opt Web Conferencing
RTP
SIP
call control
4000 ports G711
Decoupled:
Application server
& Media server
Bridge / Media
Bridge / Media
RTP
SIP
call control
CRS / Web Portal
opt Web Conferencing
Enterprise Edition
Resiliency options
“Standalone”
Conferencing
“Standalone - Resilient”
Conferencing
Standby
“Pyramid”
Conferencing
“Pyramid - Resilient”
Conferencing
Standby
SW Media
Servers
Adds:
- Standby Conference server
- 100% capacity redundancy
- Automatic failover
SW Media
Servers
N+1 SW
Media Server
Adds:
- Standby Conference server
- 100% capacity redundancy
- Automatic failover
- N+1 SW Media Server
- Load sharing
Avaya Aura Conferencing
Summary
 Conferencing and Collaboration
applications…
–
Deployed on-premises
– Utilizing SIP call control
– Leveraging on-net dialing
 Highly scalable in Features and
Capacity
–
Value to Users and the Business
–
Smooth growth and evolution
 Design and deployment choices
–
Tailor the solution to your needs
 Relevant to initiatives:
–
–
–
–
–
ROI and savings
Avaya Aura®
Unified Communications
Productivity / agility
Disaster Recovery / BC
Avaya Aura®
Avaya Aura Conferencing
Core applications
CRS – Client Registration Server
• System admin app / SQL database:
• Accounts / User profiles / Schedules
• Optional LDAP integration, System reporting
Web Portal - Audio Console
• End user application:
• Profile / conference settings, conference scheduling
• Moderator web-based conference control:
• Active speaker, mute, dial-out, sub-conf., record, etc
Bridge Talk* – Conference Management
• Used by leading Service Providers globally
• Full bridge supervision, Operator-Attendant application:
• *0 Help, Q&A, Polling modes
* Enterprise Edition only
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Avaya Aura Conferencing
Comparison to external services
External services
Avaya Aura Conferencing
–
A per-minute rate paid for every
minute, every user
–
ROI savings from eliminated
external charges, typically in
months
–
Increased costs from:
–
No expense with:
•
•
•
Increased minute usage
Expanded number of users
Advanced feature use
•
•
•
Increased core usage
Expanded user groups
Advanced feature usage
•
Unusual circumstances:
•
Contingency, Business Continuity
–
Assured & secure access
– High capacity absorbs spikes
M&A, emergency, snow, volcanic ash
–
–
Trend is to reduce costs, results in:
•
Trend to reduce total usage
•
Trend to less sophisticated usage
Network, trunking, facilities required
to access external services
• Most users are on-net and need
to go off-net for external services
–
Sophisticated usages and new
applications and can roll out
without added costs
•
–
*0 Help, Attended, Recording,
Playback, DR dial-out
Leverage the corporate network
• Most users are already “on-net”
for telephony
• Reduced trunking / facilitites
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Avaya Aura Conferencing
Compound TCO/ROI
Advantages beyond CSP avoided costs…
 Platform for growth
–
Accommodate organic & in-organic sources
 New usages & applications add value
–
Emergency response, Webinars, archived
Trainings, proactive customer reach out
–
Foundational video MCU capability (Enterprise)
augments existing video strategy
 Increased security of voice & data
–
Leverages corporate network, on-network calling
 Leverages Avaya Aura® architecture
–
Centralized application, global access, reduced trunking, multi-vendor
 Leverages desktop UC clients from Avaya and 3rd parties
–
Higher quality, enhanced experience
–
Increased agility and productivity
Avaya Aura Conferencing
Design / deployment benefits
Tailor the solution to fit your organization…
 Centralized application - global access
 SIP enables resiliency, redundancy
and increased availability
 High capacity - minimal footprint
 Distributed deployment options Low TCO centralized admin.
 Tie into Business Continuity and
Risk Management initiatives
– Provide superior communications
when you need them most
Avaya Aura Conferencing
Feature scalability benefits
 To the Business: Enables progressive deployment
strategies
–
Start simple  Extend to Sophisticated
Usage & value
• Reservation-less on-demand  Emergency Ops, Training
 To Existing users:
–
New applications: Customer events, Webinars, Trainings
at no incremental cost
–
Increased frequency, duration or expanded style
 To New users:
–
Expand core collaboration services to entire organization
 To the Business: Compounded ROI value with
capabilities difficult to operationalize externally:
–
Emergency, notification, disaster response, project war-room
conferencing
–
No incremental cost to the business
Costs
Avaya Aura Conferencing
Capacity / scalability benefits
 High capacity: 4,000 ports max per instance
–
Largest Enterprise customer deployments
to date: 15,000 and 12,000 ports*
 Enables “growth as a strategy”
–
Start off with smaller / simpler project
–
Extend and evolve initial deployments to
increased size, scope, sophistication
 Absorb temporary usage spikes
–
Usage & value
Market conditions, competitors, weather,
volcanic ash
Organic growth:
More use from existing users
More users enabled with access
* Capacity perspective:
In-organic growth:
M&A scenarios, Business Continuity
Training, Notification, Etc…
Avaya by example uses approx. 2500 ports
for day-to-day conferencing operations in NA… over 125m minutes / year usage
Avaya Aura Conferencing
Customer benefits
 Addresses universal Conferencing and collaboration needs
–
Enables worker productivity, agility
–
Core communications
 Provides ROI and compounded savings
–
New applications / new uses: Webinars, Trainings, DR, M&A
 Robust features / robust capacity
–
Broad applicability
–
Design & deployment options
 Web Conferencing option
–
Multi-modal collaboration
–
Standard Edition - single server footprint
 Available UC integrations
–
Enhanced experience / higher quality collaboration
Avaya Aura Conferencing
Customer benefits
 Consolidated portfolio – 2 editions
–
Shared common code base
–
Benefit of over 25-years conferencing heredity
–
Improves small / mid-market offer
–
Smooth upgrade path
 Standard Edition - virtualized single server
–
System Platform, consistent, simple & green
–
Partner enabled installation
 Enterprise Edition
–
Carrier class high capacity / design & resiliency options
–
Expanded feature / capability set
 Aligned with Avaya Aura® - one of the largest users of the network
–
SIP, immediate savings, on-net calling, trunking, global access, routing
–
Multi-vendor environments
Avaya Aura® System Platform
Conferencing 6.0 Standard Edition Template
System
Platform
Console
Conf
Bridge &
Media
Server
Client
Reg
Server
(CRS)
Web Portal
/ Audio
Console
Web
Conf
Server
Conf
Manager
Application Template
DOM-0
XEN Hypervisor
S8800
HDD
RAM
NIC
CPU
Avaya Aura® System Platform streamlines deployments / upgrades and provides
consistent and secure remote access
Same user capabilities, UC integrations across Conferencing Editions
System Platform used for Conferencing Standard Edition as well as CRS, Web Portal, and
Web Conferencing in Conferencing Enterprise Edition