Library Instruction Live!
Reaching Distance Students in Real Time
Nancy Connor – Cuyahoga Community College
Sheila Bonnand & Mary Anne Hansen – Montana State University
ACRL@ALA June 27, 2010
Objectives
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Distance Learning & Library Instruction
Asynchronous vs. Synchronous Learning
Web Conferencing
Our Experiences & Best Practices
Live Demonstration
Questions, Comments, Feedback
“Every student, faculty member, administrator, staff member, or any other
member of an institution of higher education, is entitled to the library
services and resources of that institution, including direct communication
with the appropriate library personnel, regardless of where enrolled or
where located in affiliation with the institution. Academic libraries must,
therefore, meet the information and research needs of all these constituents,
wherever they may be.“
ACRL GUIDELINES FOR DISTANCE
LEARNING SERVICES: THE ACCESS
ENTITLEMENT PRINCIPLE
"Guidelines for Distance Learning Library Services," American Library Association, September 01, 2006.
http://www.ala.org/ala/acrl/acrlstandards/guidelinsdistancelearning.cfm (Accessed February 24, 2009)
Document ID: 185689
ACRL Guidelines for
Distance Learning Library Services
Philosophy: A Bill of Rights for the Distance Learning Community
• Access for Achievement of Superior Academic Skills
• Direct Human Access
• Mandated Support
• Institutional Involvement of Library & Other Personnel
• Meeting Needs, the Primary Responsibility
• Outcomes Assessment
• Information Literacy
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Library web sites
Subject guides
Course specific web sites
Internet tutorials
Email
LMS’s
ASYNCHRONOUS LIBRARY
SERVICES
SYNCHRONOUS LIBRARY
SERVICES
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Instruction
Collaboration
Support
Socialization and informal exchange
Extended outreach
(Finklestein, p. 3)
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Comfort
Safety
Personalization
Proximity
Autonomy
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WEB CONFERENCING
• our experiences
• best practices
Prescreen
Welcome screen
Screen Share
Collaboration Screen
How do you rate the quality of the technology = 4.21
How do you rate the quality of the instruction = 4.52
How would you rate the overall experience = 4.47
Survey
http://spreadsheets.google.com/viewform?hl=en&formkey=dEd2Zl9rWmpVSnpNVjg
5NkRQODJFV2c6MA..#gid=0
“It was incredibly helpful, I don’t feel lost
using the virtual library anymore. I’m
definitely glad to know all of the
advantages of it now.”
“I really enjoyed this, thanks for
making it available this way.
Furthering my education is important
especially when I can do it at home
with my family in my PJ’s.”
TRI-C STUDENT FEEDBACK
“I liked this a lot! It was cool and
kind of futuristic and fun! “
“Nice way to have students
interact.”
“Having the session recorded was the only way for my
attendance, and it was very informative and helpful.
Technology is a bit overwhelming for me and Ms.
Connor made it easy to follow. Thank you.”
“The overview of library resources was excellent
and I have already accessed some resources as a
result of the session.
“I was impressed with how
helpful this service will be.”
“I have not used the MSU library for any of my previous courses simply
because the web-site looks so daunting. Most of my fears have been
laid to rest. Thanks!”
MSU STUDENT FEEDBACK
“I love being able to see the
computer screen in the
demonstration.”
SHOW & TELL
http://breeze.tri-c.edu/ala/
WHERE DO WE GO FROM HERE?
Chakraborty, Mou and Shelly Victor. “Do’s and Don’ts of Simultaneous Instruction to On-campus and Distance Students via
Videoconferencing.” Journal of Library Administration. 41.1-2 (2004): 97-112.
Finkelstein, Jonathan E. Learning in Real Time: Synchronous Teaching and Learning Online. Jossey-Bass, 2006.
Gokhale, Pratibha. “E-Learning and the Role of Libraries.” Information Studies. 15.2 (2009): 67-74.
Graham, John-Bauer. “An Uneven Balancing Act: One Library Administrator’s View on Providing Library Services for Distance
Patrons.” Journal of Library & Information Services in Distance Learning. 3.2 (2009): 43-46.
Henning, Mary M. “Closing the Gap: Using Conferencing Software to Connect Distance Education Students and Faculty.” Journal
of Library Administration. 31.1/2 (2001): 233-246.
Hines, Samantha S. “How It’s Done: Examining Distance Education Library Instruction and Assessment.” Journal of Library
Administration. 48.3 (2008): 467-478.
Kontos, Fotini and Harold Henkel. “Live Instruction for Distance Students: Development of Synchronous Online Workshops.”
Public Services Quarterly. 4.1 (2008): 1-11.
Lietzau, Julie. “Breaking Out of the Asynchronous Box: Using Web Conferencing in Distance Learning.” Journal of Library &
Information Services in Distance Learning. 3.3/4 (2009): 108-119.
Mathews, Brian S. “Socially Driven Instruction: Developing Learning Encounters Online.” Journal of Web Librarianship. 3.3 (2009):
273-277.
Pival, Paul R. and Johanna Tunon. “Innovative Methods for Providing Instruction to Distance Students Using Technology.”
Journal of Library Administration. 2.1/2 (2001): 347-360.
Scales, Jane and Lara Cummings. “Web Conferencing Software.” Library Hi Tech News. 26.9 (2009): 7-9.
Thomsett-Scott, Beth and Frances May. “How May We Help You? Online Education Faculty Tell Us What They Need from Libraries
and Librarians.” Journal of Library Administration. 49.1-2 (2009): 111-135.
RESOURCES
Sheila Bonnand, Assistant Professor/Reference Librarian, Montana
State University Library, PO Box 173320, Bozeman, MT 59717-3320,
(406) 994-4130, sbonnand@montana.edu
Nancy Connor, Librarian/Associate Professor, Cuyahoga Community
College, 2900 Community College Avenue, Cleveland, OH 44115,
216.987.4314, Nancy.Connor@tri-c.edu
Mary Anne Hansen, Associate Professor/Reference Librarian, Montana
State University Library, PO Box 173320, Bozeman, MT 59717-3320,
(406) 994-3162, mhansen@montana.edu
CONTACT US