Xerox Managed Print
Services
Copyright © 2008 XEROX CORPORATION
Let’s start with some questions…
• You know how much you spend on equipment – how about supplies?
• When you thought about supplies, did you consider inventory carrying
costs?
• Did you consider the time it takes to find the part number and order it?
• How about shipping?
• And what about color – don’t know how much it costs, just that it’s
expensive?
Don’ t know the answers? GOOD NEWS – you are not alone…
A typical business spends up to 6% of annual revenues on
document management.
90% of all companies do not know what they are currently
spending on internal desktop and network printing.
Copyright © 2008 XEROX CORPORATION
Why you should consider Managed Print
Services…
Key benefits (according to independent research - IDC):
• 40% Fewer help desk calls
• 25% Reduction in cost of consumables
• 20% Cost reduction in unscheduled maintenance
• 10% Cost reduction in installation and upgrades
• 23% Average Overall Savings
Copyright © 2008 XEROX CORPORATION
Xerox MPS: PagePack Defined…
A Cost-Per-Print program
that enables Xerox Channel
Partners to deliver a true
managed print solution
Key customer benefits:
•
•
•
•
•
•
•
Consistency – Fixed price regardless of print coverage
Simplicity – One contact for all supplies and service
Ease of Use – Simple ordering portal, single invoice
Peace of mind – Total visibility of document production costs
Predictability – Regular billing reduces budget variance
Flexibility – Contract customized for your needs
Cost reduction – No shipping charges, reduction in inventory
Copyright © 2008 XEROX CORPORATION
How we help: Xerox Managed
Print Services
PagePack™ Delivers
Building Blocks
Customer Needs
• Automatic daily reads
Required
• Printing
• Monthly billing
• Page count / device
visibility
• Online ordering
• Regular billing
• Consistent
• Supplies next day
• Easy supplies
invoicing
• All-inclusive delivery
ordering
• Supplies
• Vendor-direct • Service by Xerox/Partner
management
fulfillment
• Inventory
• All-inclusive
reduction
solutionpartners have over
• Currently
Fewer vendorsXerox channel
•800
Up-time
million• Service
pages fulfillment
in PagePack contracts
flexibility
Copyright © 2008 XEROX CORPORATION
So how does it work?
Customers
Meter Reads
Service Requests
Supplies Orders
Networked Xerox
Printers and MFP’s
Consumables
Fulfilment
FREE!
Service Response
Xerox or ASP
Partner
Invoice based on Partner T’s & C’s with
Customer
Xerox
Partner
CUSTOMER REPORTS
& USAGE INVOICES
Copyright © 2008 XEROX CORPORATION
What you see: the PagePack Assistant
• Installed on your network
- (encrypted data is only sent out not in –
security specifications
available for your review)
• Tool gathers device data daily
- Critical for accurate billing
• Provides portal for customers
- supplies ordering (auto shopping cart based on
device)
- service requests
- device notifies you of incidents and low
supplies state
Copyright © 2008 XEROX CORPORATION
What you get…
• Peace of mind:
– Visibility to print costs
– Consistency – fixed costs no matter the
coverage!
– Simplicity – single point of contact
– Ease of use – simple supplies ordering
– All-inclusive solution – service and supplies
• Business continuity
– supplies when you need them
• Print management
– Printing under control and budgeted
– Framework for future optimization
Copyright © 2008 XEROX CORPORATION
Radnor Financial Center
150 North Radnor Chester Road
Suite F-200
Radnor, PA 19087
(610) 977-2087
Copyright © 2008 XEROX CORPORATION
RKO Media