People and ICT Systems
Who uses ICT?
End users
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
ICT end users
People who use ICT to help them with their work.
What examples of end users can
you think of?
Let’s have a look at some…
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
This office worker is using a word processor to type
letters and reports.
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
The owner of this dry
cleaners uses special
purpose software to
keep a record of:
•customer details
•customer
transactions
•the price list for all
his cleaning and
repairing services.
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
If you scan your
own items at a
self-service
checkout YOU
become the end
user.
A supermarket checkout assistant scans purchased
items over a bar code reader.
The information produced is an itemised bill for
customers.
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
These sales people are
using presentation
software and a digital
projector to show
worldwide sales statistics
during a meeting.
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
Special purpose software is used by this librarian to
issue books, keep track of returns and to
automatically issue reminders in respect of overdue
books.
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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End user
This administrative assistant is using a database
management system to find details of schools where
trainee teachers can do work placements during
their teacher training course.
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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Summary
ICT end users: people who use ICT to help them
with their work:
For example ...
Data entry clerk
Secretary
Wages clerk
Stock control clerk
AQA ICT AS Level © Nelson Thornes 2008
AQA ICT AS Level © Nelson Thornes 2008
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