Pharmacy Operations
Reporting tools to help manage
pharmacy business
Why is Pharmacy Growth Important?
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Pharmacy Represents
70% of total revenue
generated at CVS.
An efficient running
pharmacy equals a
profitable front store
business.
70%
60%
50%
40%
FS Sales
30%
Pharmacy
Sales
20%
10%
0%
FS
Sales
RX
Sales
Waiting Bin
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Waiting Bin Inventory is performed every
second Saturday of the Month.
Waiting Bin can be performed the earliest is 2
hours before closing (non-24hr store)
It is best to perform a waiting bin after the
pharmacy is closed if possible.
In a 24hr location waiting bin can performed
in two time frames. 10p – 11:45p or 1a – 3a.
Purpose of the inventory is to capture all
loss prescriptions
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There are four
places a completed
script can be
POS – Script was
scanned at register and
given to customer
RTS – Returned to
Stock
Waiting Bin – Still in the
store in the waiting bin
Shrink
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What is a loss script?
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Missed ring at register
Missing Label
RTS – not performed
properly
Stolen
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Reports To Maintain
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Cash / Loss Report
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Shows all scripts that
does not have POS
activity. (Not Rung Up)
Refunds will not show
up on this report
Used to verify all scripts
have been accounted
for
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POS Discrepancy
Report
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Helps determine any
refunds that was not
properly RTS
Shows double rings on
same script
Cash script discrepancy
(30 pills instead of 90)
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RF Directions
1.
2.
3.
4.
5.
6.
7.
8.
RX Item Management
Waiting Bin
Log On
Hit enter after welcome screen
Work off the Cash/Loss Report and find and scan
all labels. If script is missing (find it, reprint label,
RTS)
Hit “C” to complete
Report will print in FS office
End of report is a grand total that should match the
cash/loss total.
AIM Out Of Stocks
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Why- To true up
Inventory BOH
Complete day before
poll day
Minimum of 10 items to
be scanned
Print Report in FS
controller
Partner with RX to scan
accurate results
Perpetual Inventory
Delivery
Out Of Stock Scan
Automated Order
Printing the Out of Stock Report
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Store Operations Workbench
Order Entry
Order Report Menu
AIM Out Of Stock Report
Pharmacy Report (Enter)
Enter Range Dates
F4 to Display
F4 to Print
Pending Inventory Metrics Report
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This reports gives you the actual total and
percent of scripts that could not be filled due
to out of stock product in the pharmacy.
Having an out of stock will have a negative
impact on your business, if a customer can
not get their medication they will go
somewhere else.
Goal of the company is 1.5% or below in
outs.
How To Access in RX2000
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Main Menu
#11 Management
Inventory Reports
#2 Pending Inventory
Metric
Enter Date Range (can
be a three month
range)
#3 Drug Detail Report