Welcome to our Presentation
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Group Name: Cloudy Life
Name
ID
Program
Maruf Akter
10202057
BBA
Sahanaj Parvin
10202072
BBA
Mahbuba Akhter
10202087
BBA
Shamsur Nahar
10202089
BBA
Farid Ahmmed
08202017
BBA
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Title of the study
IFIC Bank Ltd.
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Problem statement
Exploring the Customer Attitude toward the Service
Provided by IFIC Bank Limited
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Object of the study
a. Broad Objective:
 The first and foremost objectives of this report is to exploring the Customer
Attitude the services provided by IFIC Bank Ltd-International Financial Investment
bank Limited.
b. Specific objectives:
 Find out the financial services provided by IFIC Bank Limited.
 Identify the customer of IFIC Bank Limited.
 To identify the attitude of the customers toward the general banking services




provided by IFIC Bank Ltd.
To identify the attitude of the customers toward the profit on financing of IFIC
bank Limited.
Find out the problem customer are commonly facing at present.
Find out the competitive performance provide IFIC Bank Limited to their
customers.
Give some Recommendations on the basis of research findings Of IFIC Bank
Limited.
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Bank's Mission
 They are committed to the welfare and economic
prosperity of the people and the community, for they
drive from them their inspiration and drive for onward
progress to prosperity
 They want to be the leader among banks in
Bangladesh and make their indelible mark as an active
partner in regional banking operating beyond the
national boundary.
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Theoretical Framework
Corporate Banking:
IFIC Bank is providing a wide range of financial services, offering specialist advice and products
to corporate clients to meet diverse demands of changing market scenario.
SME Banking:
The growth of Small and Medium enterprises (SMEs) in terms of size and number has multiple
effects on the national economy, specifically on employment generation, GDP growth, and
poverty alleviation in Bangladesh. Under SME Bank there have some program……
Easy Commercial Loan
Transport Loan
Commercial House Building Loan
Possession Right Loan
Contractor's Loan
Bidder's Loan
Working Capital Loan
Project Loan
Loan against Imported Merchandize (LIM)
Women Entrepreneur's Loan (Protyasha)
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Cont.
IFIC Bank Treasury Division:
The funds Division of IFIC Bank is engaged with Cash Management,
Liquidity Planning and Liquidity Protection.
Airtel signs corporate agreement with IFIC Bank: Airtel has signed
an agreement with IFIC Bank to provide complete telecommunication
services under its corporate package.
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Methodology
The study was conducted based on both primary and
secondary data. The sources of those data are stated
below:
 Primary Sources
 Secondary sources
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Result discussion
 The Research study has been conducted on “Exploring
the Customer Attitude toward the Service Provided by
IFIC Bank Limited”.
 From the above discussion of the study I would like to
conclude that IFIC Bank is first private commercial
Bank in Bangladesh, that provide number of services
to their customers.
 In regard to competitive return on their investment,
most of the clients were, however, satisfied.
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Conclusion
 Most of the individual customers’ attitude is
constructive toward the services of IFIC bank Limited.
 On the other hand most of the customers are
completely satisfied on the services of this Bank.
Customers mention that although interest rate of IFIC
bank Limited is not higher than other banks but
different changes and commissions are less then
others Banks.
 In respect of quick and efficient Services from IFIC,
client are not entirely dissatisfied, even through it was
a reliable bank to its most of the clients.
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Recommendation
 As most of the respondents have identifies that, to provide a
particular service is consuming more time, which is not expected
on modern Banking system. So we wosuld like to recommend
that IFIC bank Ltd. should provide the efficient services for their
important customers. Staffs are the most important resourced
for effective Banking activities. So they should more and more
prompt to provide qualitative services for their present and
future customers of their Banks’.
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Thanks to all
Have any question
????
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