Intercultural Communication

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Intercultural
Communication
Lecture 2
Review
 Discourse Systems
 Based on
 Ideology (beliefs, values)
 Relationships
 Communication patterns
 Socialization (learning)
 Can be big or small
Multiple Overlapping Discourse
Systems
Female
Youth
City U Student
Chinese
Christian
Hong Konger
Examples of discourse systems
 ?
 ?
 ?
 ?
 ?
 ?
Two types of discourse system
 Voluntary
 Goal oriented
 Involuntary
 Based on characteristics that are not chosen
IMPORTANT POINT
 Since everyone is simultaneously a member of many
discourse systems
 Interdiscourse communication is NOT ONLY
 Me-----You
 BUT ALSO
 Me----Me----Me
My new experience
Yoga
Combat!
Task
 Watch the video
 How does this situation constitute interdiscourse
communication?
The Ambiguity of Language
 People don’t mean what they say
 People don’t say what they mean
 We must draw inferences about meaning
 Our inferences tend to be fixed, not tentative
 Our inferences are drawn very quickly
The Grammar of Context
 Two main ways we deal with ambiguity
 We make inferences based on the words people
say and the way that they say them
 TEXT
 We make inferences based on the situation
 CONTEXT
What is ‘Grammar’
 Grammar is a system of shared
expectations about how language should
be used in a certain community
 Grammars which are written down in books
are descriptions of how the people who
have power use language
 Different dialects or varieties may have
different grammars
Where are these people from?
 My brother really hungry la. Let’s go for makan.
 I cannae mind the place where those bairns are from.
 Yo mama so bowlegged, she looks like the bite out of a
doughnut.
Grammar is a System
BAE
SAE
 She very nice
 She’s very nice
 He a teacher
 I run when I bees on my way to
school
 He’s a teacher
 LV to be omitted
 I always run when I’m
on my way to school
 be signals repeated action
 LV can’t be omitted
 always signals
repeated action
What’s correct?
 Speech is correct as long as it follows the system
 Most people never study the grammar of their own
language (learned informally)
 Nobody follows the system exactly
 Variation in usage is not ‘wrong’. Usually it has a purpose
Markedness
 Unmarked=the usual way, conforming to the system.
 Marked=unusual, not conforming to the system.
 Whether something is unmarked or marked depend on
the context.
 ‘What is it?’
 ‘What it be?’
The Grammar of Context
 Just as language has systems, discourse
(language in context) also has systems.
 language grammars tell you how to
arrange words, word endings, etc.
 context grammars tell you what to say to
whom, when and how.
 GOC is ‘learned’ in the same way
language grammar is
Shared Expectations
 People from the same discourse community have shared
expectations about how speech situations, events and
acts should be arranged.
 People don’t always follow the system exactly. Like
language grammar, we use it as a guide-line to assist us
in communication.
Grammar of Context
 Seven Components
 Scene
 Key
 Participants
 Message form
 Sequence
 Co-occurrence Patterns
 Manifestation
Scene
 Setting
Time
Place
 location
 use of space
 purpose
 topic
 genre
 Genre
 A ‘type’ of communication
 lecture
 business letter
 informal conversation
 novel
 song
 TV news report
Lecture: Fixed
 Setting
 Time: Thursday, 9:30-12:30
 Place: B5311
 Use of Space: L standing in front, S’s sitting in chairs
 Purpose: to learn
 Topic: Intercultural Communication
 Genres: lecture, small group activities
Date: Not as Fixed
Time: usually evening
Place: cinema, restaurant, park, karaoke
Use of space: depends on other
components of GOC
Purpose: To establish or maintain
relationship
Topic: Depends on participants
Genre: dinner, karaoke, picture-taking
Date: Marked Occurrences
 Time: Thursday, 1:30-4:30
 Place: B5311
 Use of space: Boy standing in front, girl sitting in chair
 Purpose: to learn
 Topic: Intercultural Communication
 Genre: lecture
Time and space
Edward T. Hall
Famous American Anthropologist
 Hall, E.T. (1959). The silent language. Garden City, NY:
Anchor Press/Doubleday.
 Hall, E.T. (1977). Beyond culture. Garden City, NY: Anchor
Press/Doubleday.
 Hall, E.T. (1983). The dance of life. Garden City, NY:
Anchor Press/Doubleday.
Punctuality in Brazil
 As a visiting professor in Brazil, Levine (1988) discovered that
college students there had a very different conception of class
time compared to American students. When the time came to
meet his first class, Levine arrived twenty minutes late to an
empty classroom (Levine & Wolff, 1985). But, unlike in the U.S.A.,
that did not mean that the class had already been there and
left. Rather, it meant that none of the class had even arrived!
Then, when class was over, only a few students left. The rest
hung around for an additional half hour.
Punctuality and Values
 Levine asked US and Brazilian college students about
what makes a successful person
 US students rated people who were never late for
appointments as more successful
 Brazilians rated people who were always late for
appointments as more successful
 Why?
Time
 Different discourse systems have different concepts of
time
 For some: abstract, measurable, independent of
circumstances, synthetic
 For others: measured in natural cycles (eg. Crops)
 Chronos (‘clock time’)
 Kairos (‘appropriate time’)
Metaphors for Time
 Time is money
 Spend time
 Waste time
 Run out of time
 Save time
 Lose time
Urgency
 Type ‘A’ personality
 ‘hurry sickness’
 Rural—city
 Genders
 Generations
 Professions
 Contexts
 Effect of technology
Monochronic vs. Polychronic
Orientation towards time
 Monochronic
 Polychronic
 Linear, tangible, divisible
 Circular, holistic. Flexible
 Single focus: Events
scheduled one item at a
time
 Multiple focus:
Simultaneous attention
to different things
 Schedule takes
precedence over
relationships
 Greater involvement
with people
 Emphasis on punctuality
 Adherence to plan
 Change plans easily
 Easily distracted
ageric vs. non-ageric
 How does one define being ‘busy’
 Thinking vs. Doing
 Especially important in corporate discourse systems
 ‘Looking busy’
Variety
 Related to sense of time passing
 Boredom
 Cultural differences
 Urban-rural
 Generational
 Effects of technology
Attitudes towards the past and the
future
 ‘Golden Age’ view
 Utopian view
 Traditional Chinese/Confucian view
 Maoist view
 Contemporary Chinese view
 Contemporary American view
 Your view?
 Your grandparents’ view?
Different dimensions of time
 WHICH ARE YOU?
 Urgency vs, non-urgency
 Monochronism vs. polychronism
 Ageric vs. non-ageric
 Variety vs. regularity
 Golden age vs. utopian
Use of space
Proxemics
 The Hidden Dimension (1966)
 human perceptions of space are molded and patterned
by culture
 differing cultural frameworks for defining and organizing
space can lead to serious failures of communication and
understanding in cross-cultural settings
 personal spaces that people form around their bodies
 cultural expectations about how streets, neighborhoods
and cities should be properly organized.
Use of Space: Business
 North Americans
 big boss has the corner office on the top floor, deep
carpets, an expensive desk, and handsome accessories.
The most successful companies are located in
the most prestigious buildings.
 France
 the highest-ranking executives sit in the middle of an
open area, surrounded by lower-level employees.
 Middle East
 fine possessions are reserved for the home, and business
is conducted in cramped and modest quarters.
Personal Space
 Intimate space
 the closest "bubble" of space surrounding a person.
Entry into this space is acceptable only for the closest
friends and intimates.
 Social and consultative spaces
 the spaces in which people feel comfortable
conducting routine social interactions with
acquaintances as well as strangers.
 Public space
 the area of space beyond which people will perceive
interactions as impersonal and relatively anonymous.
Personal Space
 According to Hall…
 In the United States people engaged in
conversation will assume a social distance of
roughly 4-7’
 in many parts of Europe the expected social
distance is roughly half that
 Americans traveling overseas often experience the
urgent need to back away from a conversation
partner who seems to be getting too close..
Personal Space
 The distance one keeps with the other person
may influence the response one will get
 If you are too close to a person who is used to
keeping a certain physical distance in
conversation, this person may feel threatened.
 If you keep the same distance with a person
who is used to physically closer interaction,
physical distance may be interpreted as
psychological distance.
Elevator Rules
 What are the rules are for standing in the elevator? Which
way should you face?
 Where do people stand when there are only two or three
people?
 What happens when a fourth person enters the elevator.
 How would you feel if there were two people on the
elevator and a third person entered and stood right next
to you?
 What do people look at in a crowded elevator?
 When is it permissible to talk to the other people?
Participants
Number
Who they are
What roles they take
Different roles in different situations
Performatives: Speech acts which can
only be performed by certain people in
certain places
‘I now pronounce you husband and wife’
Participants
Different discourse systems have
different ideas about participant roles
Japanese vs. American decision making
American vs. Chinese classrooms
 Chinese: Teacher always introduces topics
 American: Students often introduce topics
Key
 From music: minor key/major key
 Mood
 Key of a Wedding: Happy
 Key of a Funeral: Sad
 Key of a Lecture: ?
 Intercultural Differences
 laughter = relaxed/ laughter = nervous
 crying at weddings/dancing at funerals
Message Form
 Speaking
 Writing
 Silence
 Other media
 Video
 Overhead projection,
slides
 Amplification
 Recording
‘The Medium is the
Message’
The message form
we choose changes
the message
Breaking up
 What’s the best way and the worst way to break up and
why










face to face conversation
telephone
Letter
Email
Facebook (relationship status)
Weibo or Twitter
text message (SMS)
instant messaging (MSN)
Silence
a combination of the above
Sequence
 Set Agenda
 Open Agenda
 Conventional Ordering
 Proposing Marriage
 Preparation: ‘I have something to talk to you about...’
 Reasons: ‘We’ve been going out for a long time...’
 Main Point: So, would you like to get married?
Sequence
 Associated with ‘scripts’
 McDonald’s script
 Yum Cha script
 Western Restaurant script
‘Hey man, don’t eat my shit’
Co-occurrence Patterns
 Things that usually go together
 joke--humorous key
 apology--serious key
 lecture--lecture theater
 meeting--set agenda
 conversation on date--open agenda
Manifestation
 Explicit (rules stated in a very clear way) (often the case
in ceremonies)
 E.g. ‘Please rise’
 ‘You may now kiss the bride’
 Tacit (rule not stated but understood)
 Manifestation of GOC is usually tacit
 So people from different DS’s have problems
What’s the GOC in your discourse system for
...
 Taking your boyfriend home to meet the parents
 playing mahjong
 robbing a bank
 breaking up with a lover
 ____________________
Task
Compare the GOC for a school assembly and a pop music
concert
Context
 Hall
 High vs. low context cultures
HC
context
meaning
LC
Information
High vs. Low Context
 Low
 High
 Most of the meaning in
the words
 Most of the meaning in
the context
 Background information
more explicit/verbalized
 Background information
more implicit/tacit
 Narrower social
networks
 Wider on social networks
 ‘New couple’
 ‘Old couple’
Context and Culture
 Which of the following countries do you think Hall
categorizes as High Context and which as Low Context?
(List in order of high to low)
 France
 Brazil
 Japan
 USA
Context and culture
 While these terms are sometimes useful in
describing some aspects of a culture, one
can never say a culture is "high" or "low"
because societies all contain both modes.
"High" and "low" are therefore less relevant
as a description of a whole people, and
more useful to describe and understand
particular situations and environments.
 Task
High or Low Context Situations
 A meeting of a small religious group
 A party with friends
 A sport or game where rules are clearly laid out
 Eating at a neighborhood restaurant with a regular
clientele
 Taking a flight at an airport
 Eating at a cafeteria/canteen
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