• Basic SAM Experience Specialization Competency • + SAM Optimization • + SAM Tools & Process Advanced Competency 2 Unique Employees Customer Satisfaction (CSAT) Index 12 surveys in past 12 months Exam 70-671: Small VL Exam 70-672: Large VL 2 Unique Employees 5 Unique Customer References Exam 70-401: SCCM Exam 70-656: MDOP Exam 70-674: BVPS SAM Baseline Inventory of deployed Microsoft assets, review of corresponding customer license documentation, virtual, hosted, or cloud-based solutions, and identification of any opportunities for improvement. SAM Deployment Planning SAM Assessment Review of customers existing processes against SAM Optimization Model framework, identifying improvement opportunities and associated ROI. Provides deployment assistance for processes and technologies to support key SAM areas, including deployment, metering, inventory and control. Special focus on solutions deploying Microsoft technologies including System Center, MDOP AIS, or MAP. SAM Engagement Program Transitions FY11 ESA SAM Services Baseline & Assessment LAR SAM Services Baseline & Assessment Silver Competency Custom Engagements SAM Services FY12 SAM Engagements Silver Competency Infrastructure & Environment (I&E) Questionnaire Onsite review/validation Entitlements Microsoft – MLS Customer - FPP, OEM, volume, etc Deployment Primary Sources Secondary Sources MAP I&E Questionnaire SMS/SCCM with AI Manual inventory MDOP with AIS AD with last log-on other 3rd party tools Anti-virus report Email accounts LDAP HR database Hardware inventory Fixed Asset inventory Network ping scan Purchase history The four engagement levels are based on the Customer’s Enterprise Enrollment or Select Agreement level Customer level Level A Estimated number of desktops 250 – 2,399 Estimated days to complete ** 3-7 Level B 2,400 – 5,999 7-15 Level C 6,000 – 14,999 15-25 Level D 15,000 + 25-50 ** Actual engagement delivery length may vary based on customer size within the range, number of locations, infrastructure and other variables and is provided as a guide for initial resource planning estimation only. SOM questions IT Asset Manager Fixed Asset Manager Minimum stakeholders to complete Procurement Manager CIO Desktop Manager CFO Minimum per location Deployment Manager HR Manager Server Manager Legal IT Support Manager Contract Manager Vendor Manager Operations Manager Infrastructure Group Manager The four engagement levels are based on the Customer’s Enterprise Enrollment or Select Agreement level Customer level Level A Estimated number of desktop devices 250 – 2,399 Estimated days to complete ** 2-4 Level B 2,400 – 5,999 4-6 Level C 6,000 – 14,999 6-8 Level D 15,000 + 8-10 ** Actual engagement delivery length may vary based on customer size within the range, number of locations, infrastructure and other variables and is provided as a guide for initial resource planning estimation only. Baseline & Assessment content provided today to all attendees Comprehensive training materials to be posted on SAM MPN pages Regional instructor-lead workshops for clear targets and steps Additional Resources samfacts@microsoft.com https://partner.microsoft.com/sam2 http://www.microsoft.com/map Time Theatre 1 Theatre 2 Theatre 3 Theatre 4 1:00 – 2:00pm MAP 5.0 A New Software Usage Tracking Tool for Volume Licensing CAL Compliance Denis Ford, Martin Beechen, & Spencer Bishop SAM03i Genuine Licensing Challenges and Solutions Raul Bandeira SAM18i SAM Solution Offerings Using Microsoft System Center and Provance Gord Watts SAM05i Sell more and deliver simple compliancy with subscription for SMB Customers Greg Piccard SAM06i 2:00 – 3:00pm Asset Inventory Service (AIS) Overview/Demo AJ Smith SAM07i Changes in Licensing for Windows Client in Virtual Environments Alex Rublowsky SAM08i Providing SAM partner value with Software Management Suite 2010 Wolf Kristen SAM09i SAM in Public Sector Jim Hill & Jon Clarke SAM10i 3:00 – 4:00pm MAP 5.0 A New Software Usage Tracking Tool for Volume Licensing CAL Compliance Denis Ford, Martin Beechen, & Spencer Bishop SAM03ir Partners and Select Plus Jelle Kooi & Camron Smith SAM12i Can Software Asset Management generate consistent partner revenue? Philip Merson SAM13i Helping customers manage virtual environments through SAM David Hasenkopf SAM14i SAM Services Q&A Heather Young SAM15i Evolution of Microsoft Enterprise Agreement Emma Healey SAM16i Microsoft License Statement (MLS) Demo David Totten SAM17i Ask the expert “how to” order Windows Legalization SKUs: GGS, GGWA and GGK GianPetro Caputo & Shohei Shinoda SAM04i 4:00 – 5:00pm WWLP SAM MPN Programs IAITAM MAP OEM Ask-The-Experts & Tabletop Expo BSA Tonight! www.digitalwpc.com/evals www.Pinpoint.com/GetListed