Digital Media – Creating Conversations Presenters: Susie Robertson and Laura Vincent Acknowledgements • HSC Team – Laura Vincent, Dr Rhiannon Newcombe, Mere Wilson, – Heidi Flaxman and Amie Mills. • Production – Base Two • Fieldwork – Research New Zealand • Funding – Ministry of Health Overview of Presentation • Smoking Not Our Future – Background • Digital Media – 3 Examples – Cell-phones (Txt2Star) – Viral games (Kanvas) – Social networking sites (Facebook) Smoking Not Our Future • Message vehicle • Message types • Tone • Target audience Traditional Placement • • • • • • • TVCs Radio Cinema Print Bus stops Street paste ups Music events – Big Day Out – Smokefreerockquest Results • Awareness – 88% prompted recall of TVCs • Believability – 84% agreed that the messages were believable • Likeability – 80% could name something that they liked about the ads Engagement • Relevance – 70% agreed ads relevant to people from their culture/background • Age appropriate – Most people across three age groups said the ads were aimed at people their age – 65% said the ads were aimed at people their age Credibility / acceptability • Influence of celebrities – Only 6% said people would be less likely to notice the ads because they had celebrities in them • Understanding the target group – 91% agreed that the person who made the ads understood people their age fairly well/very well Impact - attitudes 100% 90% 6% 11% 10% 22% 19% 19% 28% 23% 15% 80% 70% 60% 28% 50% 40% 83% 74% 30% 59% 53% 20% 50% 10% 0% Ads give some good reasons not to smoke Make smoking seem less cool Agree Put me off smoking Make young people Make young people who smoke think feel uncomfortable about quitting about smoking Neutral Disagree Impact - behaviour • General sample - 35% reported (unprompted) taking some action. • Current Smokers – Almost one-half (47%) said the ads made them think they should quit – 41% who had seen the ads and quit in the last year said the campaign led them to quit. Generated enquiries / registrations 7000 200 180 6000 160 5000 140 120 4000 100 3000 80 60 2000 40 1000 20 0 0 17/6 - 28/6 29/6 - 12/7 13/7 - 26/7 27/7 - 09/8 Enquiries 10/8 - 23/8 24/8 - 06/9 07/9 - 20/9 21/9 - 27/9 New Registrations The Quit Group (2009) Summary Traditional Media • Effective vechicles. • Has its place • Campaign is seen as relevant and credible. • Impact on attitude & behaviour. Digital Media • What part does it play? • Why is it important? • Pros and Cons Marketing – Why Digital? Placement: Its where young people are. Price: Minimal Promotion: Online, print, TVCs. Digital Media • Cell phones - Txt2Star • Viral Games - Kanvas/Butthead Bash/Kiss off • Social Networking - Facebook/ Twitter • Website Stats – Cell Phones Only 5% of 15 to 24-year-olds do not own or have regular access to a cell phone. 90% of 15 to 24-year-olds use their cell phone daily. Young people are not just using their phones to talk and text. Txt2Star - Product “My nana used to tell me if we were mean't to smoke we'd have a chimney coming out of our heads”. “If murder is illegal why are ciggarette companies still up and running?” “Smoking is killing New Zealandz youth, I mean I no 12 years olds who smoke. Its just not worth it ay!” Viral Games – Why? • 95% of 12 to19-year-olds use the internet • 41% of NZers aged 15 to 24 have played games online in the past fortnight. Viral Games – What are they? •An interactive game typically integrated into a website to bring visitors back to the site, otherwise known as "sticky content". •The viral element should make such an impact with the user that they feel compelled to share it with others. Kanvas what is it? Result - Kanvas •Kanvas: 18,700 unique visitors from New Zealand •Posters made -1686 •Just under 5 minutes on site •Total time on site - 1915 hours •95% of the traffic is coming from NZ. Stats - Facebook 48% of all New Zealanders access social networking sites. 76% of NZers 15-24 used the internet at least once in the past fortnight to access social networking sites. 2009 stats report that NZers visit Facebook on average 24 times during one month. 41% of all Facebook users are 13-24. RESULTS •Fans to date: 48,143 •89.9% are aged 13 to 24-years-of-age •7120 photo views •9,837 monthly active users (on average) •Average 242 new fans daily •4.8 comments on average per day Lessons Learnt – Digital Media Has to be part of a wider strategic plan It compliments traditional media. Cost effective but time intensive. Remember your target audience QUESTIONS?