IAQG “Supply Chain
Management Handbook”
IAQG General Assembly
York, North Yorkshire, UK
Friday, October 22, 2010
Bill Schmiege
Parker Hannifin
Company Confidential
1
Content
• Introduction to Supply Chain
Management Handbook (SCMH)
• SCMH content today and tomorrow
• Accessing e-SCMH
• Examples
2
Supply Chain Management Handbook
(SCMH):
• What is the SCMH ?
– A collection of guidance materials, trainings, best
practices for Suppliers
• What are the Objectives of the SCMH?
– Provide guidance material to help improve the “On Time
and On Quality” performance through out the supply
chain
– Provide “how to” information for various Aerospace
standards
• Note - The e-SCMH is a web based toolbox with
FREE access to suppliers
Focus on “How” through SCMH
QMS
Inputs for new
revision of 91XX
91xx
9131
9103
Requirements
9102
Providing guidance material and best
practices on how to meet
requirements and achieve objectives
SCMH Guidance
material, tools,
training
Supply Chain Management Handbook
SCMH Leadership:
– IAQG Mentor: Wayne Brown (Boeing)
– AAQG (Americas):
– Bill Schmiege (Parker Hannifin)
– Larry Weng (Boeing)
– APAQG (Asia Pacific):
– Shuji Komori (FHI)
– EAQG (Europe):
– Christian Buck (Safran)
– Bernard Lauras (Airbus)
Supply Chain Management Handbook
• SCMH contents have been developed by member
companies of the IAQG and the document is
structured to cover the entire product life cycle
process:
– Intended for use by companies at all levels of supply
chain
– Aligned with Product Life Cycle
– Currently 16 sections published
– Other sections “in work” or to be developed in the
future
Supply Chain Management Handbook Content Based on the Product Life Cycle
1. Sales, Master
Scheduling & Sequencing
• Master Scheduling
2. Contract
Requirements & Flow
Down
3. Design & Development
• Requirements & Flow
Down Templates
• Special Requirements &
Critical Items
• Software Guidance
(9115)
4. Suppliers sourcing
selection & approval
• Supplier Selection and
Capability Assessment
• Product Performance
Detailed Assessment
Checklists
• Quality Aspects of New
Product Development
5. Plant, material, skills,
capacity planning &
scheduling
• Planning of Product
Realization
6. Order Management
and logistic (Internal &
external)
• Lean Assessment Tool
• Order Management
and logistic
9. Control of non
conformities, corrective
and preventive actions
10. Customer Support
(Control of service
operations)
• Root Cause Analysis &
Problem Solving
• Counterfeit Part
Prevention
• Control of non
conformities
• MRO
7. Manufacturing and
Inspection
• 9103 Material for Key
Characteristics
• 9102 Material for First
Article Inspection
• Foreign Object Debris
(FOD)
11. Business
Management & Customer
Sat. Monitoring
• Work Transfer
• Configuration Mgmt
• Risk Management
8. Supplier operational
management and product
validation
• Notification of Change
Tool
• Supplier Quality Mgt
Basics
• Subtier Supplier
Management
Appendices
• 9100 Rev C Deployment
Support
• People Capability PCAP
001
• Link to IAGQ Dictionary
• Preventive Action
Available
Work In Progress
New Priorities
7
Recently Published topics
(since last IAQG)
• Foreign Object Debris (FOD)
• Requirements & Flow-down update to
9100:2009 (Rev C)
• Control of non conforming product interactive
tutorial update to 9100: 2009 (Rev C)
• Configuration Management (partial)
• Special Requirements/Critical Items (partial)
• Supplier selection capabilities assessment
(maturity model) updated
• Supplier Quality Management Basics
• Risk Management
Topics in final editing/publication
Projects in Pre-editing for publication
– Special Requirements Critical Items Awareness
presentation (2nd part)
– Configuration Management Awareness (2nd part)
– Product Performance Detailed Assessment
Checklists
Active Writing Teams
• Counterfeit/Unapproved Parts
• SW guidance for 9115
• Quality Aspect of New Product Development
• Preventive Action
• Subtier Supplier Control
Team in development
• Master Scheduling, Planning, and Ordering
• Securing Team Leader and members
Future Topics
• Contract Review
• Contract Requirement Change Management
(including verification of flowdown to subtier)
• Contractual flowdown of requirements process
(include visibility and application through
quality plan)
• Update/expand Variation Management
material - simplify, add tools/templates.
• Supplier approval process (including
disapproval)
• Assembly Work Instruction
• Total Preventive Maintenance (TPM)
Released improved SCMH Webpage
• New SCMH format – rolled out 7/2/2010
• Improved accessibility and navigation
• Searches engine
• Quick link – drop down menus
• Alpha listing
Use and give us
feedback !
“Link to SCMH”
Easy access to SCMH
http://www.iaqg.sae.org/scmh
Free access
via the
IAQG
Website.
Easy access to SCMH
Accept terms
and
conditions.
Immediate
and FREE
access
SCMH Home Page
Example SCMH Material
Foreign Object Debris (FOD)
• FOD Program
Procedure
• FOD Training Module
• Assessment Tool –
three level of
robustness
• Printable and fillable
on-line check sheets
and forms
Supplier Selection and Capability Assessment
• Assessing Supplier Maturity
to 11 Business Processes
covering the entire product
life cycle process
• Five levels of maturity
1. Undefined and not capable
2. Defined and applied, but not
100% efficient or not applied
everywhere in the company
3. Defined, applied and effective
4. Predictable
5. Optimized
• Four domains assessed
Process, People &
Organization, Tools & Data,
Performance Metrics
• Results synthesis - show
strengths and weaknesses
Areas of potential
Supplier Development if
deemed necessary
Work Transfer Management
• Work Transfer
Management procedure
• 4 gate review process
• Fillable forms for:
– Each gate review
– Project Proposal
– Risk Assessment &
Business Case
– Product Readiness
Review
Variation Management of Key Characteristics
(9103)
• Guidance material
aligned to 9103
• Seven Stage
process
• Training tutorial
First Article Inspection (FAI)
• Guidance material aligned
to 9102
• Includes:
– FAI FAQ
– FAI checklist
– Step by step instruction
for filling out 9102 FAI
reporting forms
» Form 1 - Part Number
Accountability
» Form 2 - Product
Accountability
» Form 3 - Characteristic
Accountability,
Verification and
Compatibility
Evaluation
SCMH Summary
• The SCMH is a collection of guidance materials, training
packages, and best practices for suppliers.
• The objective of the SCMH initiative is to improve the “On
Time and On Quality” performance through out the supply
chain
• Provides “how to” information for various Aerospace
Standards requirements.
– Guidance, not a requirement or auditable checklist.
• Free - may be adopted (and adapted) by any organization to
improve quality and delivery performance.
• Continues to improve and provide value to the Supply Chain
through user feedback
http://www.iaqg.sae.org/iaqg
http://www.iaqg.sae.org/scmh
Questions?