Body of Knowledge
for
The AS&D Quality
Practitioner
Establishing the IAQG
Approved Knowledge Model
Understanding the Urgency
57
27% can retire in 2008
16% Younger than 34
No defined knowledge
base to work from
Person-based knowledge exits
AS&D Professional Workforce
The more an organizational member/supplier
has to process information to create
understanding, the more waste that is being
created in organizational performance.
Leadership’s role:
• Structure the
organization so that
members can make
sense of it.
The new normal is
approx. 620,000
AS&D professionals
in the USA.
Source: Aircraft Industries Association
Practice of Quality
Improvement
Sociology of Knowledge
X
Body of Knowledge
Process
Mapping
Area of inquiry. Process-based body of knowledge.
Body of Knowledge

Aerospace & Defense Learning
Institute (ADLI)

501(c) not-for-profit established for the
sole purpose of ensuring the long-term
maintenance of the BoK
• Shall identify other AS&D practitioner
BoK’s

Engineering, Procurement, Operations
Collaboration Model
ADLI and IAQG
Body of Knowledge
BoK: Definition of
knowledge and/or
skills
The definition of
specific professional
categories:
•
•
•
•
Lifecycle Perspective
ASD-QE
ASD-SQE
ASD-NDTQE
ASD-CQM
The perspective of where
skills and knowledge are
applied in the product
lifecycle
BoK Development Process




Map the AS&D business process
stream.
Identify the knowledge and skills
required to execute process.
Group major knowledge areas and
remove variation across BP stream.
Assign measurement to knowledge
and skills.
Select sample of
AS&D organizations
Conduct process
mapping of AS&D
business processes
Create lifecycle of
AS&D business
processes
SME Validation of
AS&D Business
Process Map
Yes
SME Validation of
BoK
Create initial draft
of BoK
Analyise business
processes to ID skills
and knowledge.
Is the AS&D Business
Process Map complete
and accurate?
No
Revise draft
BoK
Is the Draft BoK No
complete and
accurate?
Yes
Revise draft
BoK
Validate BoK at
sample
organizations
BoK Completed
Short-term Objectives


Validate BoK Model
Map Supplier-Management Business
Processes

Identify Requisite Knowledge

Create an AS&D SQE BoK
Production
Maintenance
Producing the product,
Providing the service
Servicing the product
while in the hands of the
operator
Procurement
Design
Creation of designs,
Design of services
Supplier management
processes
Program Mgt
Conceptual processes
Knowledge Definition Follows the
Product/Business Process Lifecycle
Mapping the Product/Business Process Lifecycle
Partner / Supplier
Selection
Design IPT
Conceptual
Design
Quote
SQA & MCL Resource Capacity Planning
Material Control Laboratory (MCL) / Laboratory Control Source
Approval (MCL)
Engineering Source Approval (Capability)
Lessons Learned
Export Control
Resource Notification, Resourcing Checklist
Pre-Award Surveys (If New Supplier)
Supplier Evaluations (Assess Who has Capability)
Flowdown of Unique Customer Requirements
Technical Data Review (Assemble)
Create Technical Data
Make/Buy Decision & Supplier Selection
Tool & Gage Design
Process FMEA
Quality Requirements (Inspectability)
Manufacturability Review
ESA Requirements Application
MCL Requirements Application
CPD/Valysis
Quality Requirements Development
Design Validation (Standard Work)
Contract Review
Production Capability
Design Capability
Customer Requirements
Body of Knowledge
Creating the Knowledge
Measurement Basis

Knowledge
Management
Model structure
incorporated into
Skill/Knowledge
Form
Integrated Knowledge Management
Model
6.
Create
5. Evaluate
4. Analyze
3. Apply
2. Understand
1. Remember
Knowledge Dimensions
A.
B.
C.
Factual
Conceptual
Procedural
Bloom’s Taxonomy
(Theoretical structure to ensure
standardization)
Example of Business Process Mapping
Operations
Worker Skill Validation:
Establishing process capability
Worker skill validation
First article verification
Production planning validation
Identify the verbs:
Machining, Inspecting, Planning, Auditing,
etc…
Identify the nouns:
Supplier, Castings, Mill, Assembly, Customer,
ect…
Avoid looking at who in process mapping but
rather the what and always challenge the why.
Without verbs, people would not see motion, change, and flow; people would
see only static displays and spines.
Connections among nouns are the stuff of process.
Body of Knowledge
Deploying a Standardized
Process for BoK Definition

Existing ADLI-BoK
has been
documented
using the BoK
Skills/Knowledge
Form
Leveraging an Industry BoK to
Define a Professional BoK
Identify Professional
Job Title
Assemble Subject
Matter Expert Team
Correlate Job
Responsibilities to
Business Process Map
Validate Knowledge
Elements are Inclusive
of Defined
Responsibilities
Publish Professional
BoK Definition
Update BoK as
Required
Professional Category Definition Model
AS&D BoK
team provides
minimum
requirements to
perform the
process.
Professional
Specialty
Task Level
Definition
Supplier
Quality
Engineering
Corrective
Action
Auditing
Practices
AS&D BoK
Contracts
Quality
Engineering
Major
Profession
Quality
Engineering
AS&D BoK
elements
applicable to
major
profession at a
generic level.
NDT/NDE
Quality
Engineering
First Article
Inspection
Supplier
Qualifications
Knowledge/
Skill
Elements
AS9100
Requirements
Procedural
Other
Industry Std.
Factual
Regulatory
Requirements
Conceptual
Closed-loop
C/A
Mistakeproofing
5-Whys
Fishbone
MRO Quality
Engineering
Definition of Definition at
Knowledge Professional
Level and
Levels
Type of
Knowledge
1. Associate
2. Practitioner
3. Senior
4. Specialist
1. Remember
2. Understand
3. Apply
4. Analyze
5. Evaluate
Ect.
6. Create
5. Master
Detailed
definition at
each level that
may be above
or below the
minimum
requirements.
(Practitioner is
the minimum)
Benefits of Measurable Knowledge Capability:
•
•
•
•
Process based
Quantifiable
Employee growth
Customer
satisfaction
• Standardization
• Cost control
• Controlled
processes
Initial AS&D Professions

ASD-Auditor

ASD-Quality Engineer (generic)

ASD-QE Supplier Management
Excellence begins with a
choice.
Presentation slides will be
located at
www.ADLITraining.org
Opportunities for sponsorship available
Opportunities to participate on the BoK
team available