Preparing, Supporting, and Settling a Business Interruption Claim March 21, 2013 Christopher A. Welde Director – ParenteBeard Chris.Welde@ParenteBeard.com 215 972-2364 Types of Insurance Claims • • • • • Fidelity Bond Surety Professional Malpractice (Errors & Omission) Directors & Officers Property & Casualty (*Today’s Focus*) 1 Our Example - Claim Categories • • • • Property (Buildings) Furniture, Fixtures & Equipment Inventory Business Interruption (*Today’s Focus*) 2 Preparing a Claim Business Interruption Claim Categories • Lost Profits • Ordinary Payroll • Extra Expenses 3 Preparing a Claim Business Interruption - Covered Loss • Five Basic Elements - BI: – Covered Event Occurs (e.g., fire) – Results in loss/damage to covered property (e.g., manuf. / storage facility) – Results in interruption of business operations – Results in a covered loss (i.e., covered by policy) – During the Period of Restoration (i.e., damage period) 4 Preparing a Claim Business Interruption – Covered Loss • When Insured’s Property is not Damaged (extension of coverage): – Service Interruption – Contingent Business Interruption – Ingress/Egress – Civil Authority 5 Preparing a Claim Business Interruption - Coverage Issues • Covered Loss • Covered Property • Damage Period – Period of Restoration – Extended Period of Restoration • Deductibles / Waiting Period • Coverage Limits • Professional Fees 6 Supporting a Claim Business Interruption – Loss Formulas • Compare what “Should Have Happened” to what “Actually Happened” • Lost Revenues – Saved Expenses = Lost Profits (Top Down Approach) • Lost Income + Continuing Expenses = Lost Profits (Bottom Up Approach) 7 Supporting a Claim Actual Results – Existing Facility 8 Should Have Been Results v. Actual Results – Existing Facility 9 Supporting a Claim Actual Results – New Facility 10 Should Have Been Results v. Actual Results – New Facility 11 Supporting a Claim Saved Expenses v. Continuing Expenses • Saved Expenses (i.e., Variable): – COS (materials, labor, shipping, storage) – Operations (commissions, payroll taxes, utilities) • Continuing Expenses (i.e., Fixed): – Operations (advertising, insurance, accounting fees, legal fees) 12 Supporting a Claim Business Interruption – Loss Formulas • Compare what “Should Have Happened” to what “Actually Happened” • Lost Revenues – Saved Expenses = Lost Profits (Top Down Approach) • Lost Income + Continuing Expenses = Lost Profits (Bottom Up Approach) 13 Supporting a Claim Ordinary Payroll • Non-Officers, Executives, Managers, etc. • Covered Period (60 days) • To extent payroll would have been paid/earned had no Covered Event occurred 14 Supporting a Claim Extra Expenses • In excess of normal expenses: – Security Costs – Clean-up Costs – Temporary Offices – Rental of Equipment 15 Supporting a Claim Business Interruption Claim • • • • Lost Revenue Less Saved Expenses = Lost Profits Plus Ordinary Payroll (continuing expense) Plus Extra Expenses 16 Settling a Claim Interaction with Insurance Carrier • Submit Proof of Loss (Claim) – Present Claim to Insurer – Provide Support • Insurer’s Analysis of Claim – Insurer’s Accountant • Interaction with Insurer’s Accountant – Respond to Document Requests – Answer Questions 17 Settling a Claim Interaction with Insurance Carrier • Review and Respond to Rebuttal Report • Meet with Insurer – Discuss Claim and Rebuttal – Settlement Discussions/Negotiations • Settle Claim; or proceed to Litigation • Subrogation – Insurer v. Culpable Party 18 Business Interruption – Preparing • Planning and Preparing – Insurance Policy – Coverage / Notice – Insurance Broker / Accountant / Attorney – Plan the Recovery of your Business / Changes? – Proof of Loss (Claim) 19 Business Interruption - Supporting • Loss Categories - Supporting – Replace / Remediate Damaged Property – Support Losses • • • • Historic Trends, Budgets Saved v. Continuing Expenses Ordinary Payroll Extra Expenses 20 Business Interruption - Settling • Submit and Present Proof of Loss • Assist Insurer in its Analysis Process – Supporting Documents – Questions • Meetings and Settlement Negotiations • Subrogation 21 Preparing, Supporting, and Settling a Business Interruption Claim March 21, 2013 Christopher A. Welde Director – ParenteBeard Chris.Welde@ParenteBeard.com 215 972-2364