Communicating in Recovery
Pre-Course Work
Pre-course work
Welcome!
The pre-course work will take about 45 minutes. You will need:
 A copy of the guide
- use your hard copy
- or open the PDF on the right side of this website
 Take notes in your book, or on note paper, and bring to the
workshop
Pre-course work
Welcome!
 There are four activities in the pre-course work
Objectives
This course aims to:
 Raise awareness of recovery and different recovery audiences
 Enable you to communicate more effectively post-emergency
 Familiarise you with the Communicating in Recovery guide
 Help you apply a range of different communications skills to your recovery work
 Build your confidence in this subject area
 Build your recovery contacts and provide opportunities to network
 Provide practical tips to take back to your workplace (compile a take-away list of
things to follow up or reflect on)
Pre-course work
Section 1
 Read pages 12 – 15
 An introduction to recovery communications
Pre-course work
Section 1
 Now you have some general information
 The guide is based on three rules
 Read pages 16 – 17
Recovery Communications
Page 16 -17
Principles of Recovery Communications
Page 18-19
Pre-course work
Section 2
 Read pages 18 – 19, Principles of Communicating in Recovery
 Choose three principles which stand out for you as most
important or relevant
Pre-course work
Section 3
 Watch the video of Marysville residents
 Choose one thing that stands out for you in the video,
particularly around how the disaster affected their ability to
receive information
Pre-course work
Section 3
 Read pages 20 – 22
 This explores the psychological and physical challenges you may face
when communicating after emergencies
Pre-course work
Section 4
Read page 28 about building a feedback loop
Here are four images
You need to answer two questions about each image:
1. What might their needs or priorities be at this time?
2. What might you need to consider before communicating with them?
Pre-course work
Section 4
Image 1
What might his needs or
priorities be at this time?
What might you need to
consider before communicating
with him?
Pre-course work
Section 4
Image 2
What might their needs or
priorities be at this time?
What might you need to
consider before communicating
with them?
Pre-course work
Section 4
Image 3
What might their needs or
priorities be at this time?
What might you need to
consider before communicating
with them?
Pre-course work
Section 4
Image 4
What might their needs or
priorities be at this time?
What might you need to
consider before communicating
with them?
Summary
Conclusion
That concludes the pre-course work
Let’s recap!
Summary
Section 1
Introduction to recovery communications (pages 12 – 15)
 Access to quality information can have a profound effect on the
resilience and recovery of people
Three rules to recovery communications (pages 16 – 17)
 Remember - relevant, clear and targeted
Summary
Section 2
Principles of Communicating in Recovery (pages 18 – 19)
 Which three principles are most relevant to your work?
Section 3
Psychological impacts (video + pages 20 – 22)
 Write down two examples of the effects of the disaster
Summary
Section 4
Building feedback loops (page 28)
 You have seen four images
 You have answered two questions for each image
Thank you!
If you have further questions, please contact the Red Cross
representative in your state.
See you at the workshop!