PRESENTER
SAM
Getting Started
[First & Last Name]
[Title]
Digital Course Support
SAM is the Digital Solution that best prepares
students for needed Microsoft Office skills and
technology driven workplace skills. SAM has the
most advanced content on the market, and has the
most comprehensive project based assignments.
Digital Course Support
Purchase
Access
1. You can Purchase Access at
one of two places
1. www.cengagebrain.com
2. Your Bookstore
2. On Cengage Brain search for
your course materials by
ISBN
Digital Course Support
1
www.cengagebrain.com
2
After Purchase - Initial Setup
Before you start, confirm that you are connected to the Internet.
Launch your web browser (Internet Explorer, Firefox, Chrome, Safari.)
Enter the URL http://sam.cengage.com to navigate to the SAM login page.
Digital Course Support
Logging into
SAM
 New SAM users:
− Click the New User
button and follow the onscreen prompts to create
your SAM account.
 Existing SAM users:
Enter your username and
password. Click the
Login button.
Digital Course Support
Enter
Institution Key
Enter the Institution Key
your instructor provided. It
contains 8 digits in the format
T2XXXXXX.
Click Submit. If the correct
institution name displays in the
confirmation pop-up window,
click OK. If the institution
name is incorrect, click Cancel
and enter the correct
Institution Key.
Digital Course Support
Enter SAM
Key Code
If a prompt displays, enter
your 18-digit Key Code. Click
Save. NOTE: Key Codes are
case-sensitive.
If you purchased SAM from
CengageBrain: Enter your
Instant Access code.
If you purchased a SAM
Printed Access Card: Locate
your access code on the
inside flap.
Digital Course Support
Create a SAM
User Profile
When you are ready to set
up your SAM User
Account, enter the
following, then click Save:
Data in all required fields
(red asterisk.)
A valid email address for
your username. NOTE: You
cannot change your username
once you create it.
Digital Course Support
Profile
Confirmation:
Part 1
 Review the information.
Click Confirm if it is
correct.
 If the information is
incorrect, click Revise to
return to the previous
screen.
Digital Course Support
Profile
Confirmation:
Part 2
If the Username you enter
exists in CengageBrain, a
prompt displays so you can
enter your password.
If you cannot retrieve your
password using the Forgot
your password? link, you can
create a new SAM account
with a different Username.
Digital Course Support
Terms and
Conditions
Read the SAM Terms &
Conditions.
Click I Agree to accept and
continue.
If you click I Disagree, SAM
exits automatically.
Digital Course Support
SAM Activity
Calendar
 The Activity Calendar displays.
You begin each SAM session
from this screen.
 From the Calendar, you can
access your SAM Assignments
and navigate to other pages.
You can also view up-to-date
SAM Notifications, Help and
more.
 If you prefer to view your
assignments in List Form, you
can uncheck the “Set Calendar
as default view” box at the top
right
Digital Course Support
Join a Section:
Part 1
To access your course
Assignments in SAM, you
need to enroll in a Section.
Once you enroll, your
assignments display on the
Activity Calendar and Activity
List.
Digital Course Support
Join a Section:
Part 2
Select Sections.
The My Sections page displays.
Click the Join a Section tab to join
a section.
Select your instructor’s name from
the dropdown menu. Available
sections display.
When you find your section, click
the blue icon in the Join Section
column. Join Section Results
indicates whether your enrollment
was accepted. NOTE: Your
instructor may need to confirm your
enrollment in a section.
Digital Course Support
You’re All Set!
That’s it! You’ve successfully registered for SAM
Digital Course Support
Have questions about your
CengageBrain account?
Questions?
We’re Here
to Help!
Digital Course Support
Online:
Check the FAQs in the Support area
of your CengageBrain home:
www.cengagebrain.com
Email:
Cengagebrain.support@cengage.com
Phone Support:
1.866.994.2427
Monday through Friday
8:00am to 6:00pm (EST)
Have questions about SAM?
Online:
24/7 live chat!
www.cengage.com/support
• Sign in using your CengageBrain
credentials and create a case.
• Once your case is submitted, you’ll
receive access to 24/7 live chat! Or
you can speak with an agent by calling
the phone number provided upon your
case submission.
Phone Support:
Monday through Thursday:
8:30am to 9:00pm (EST)
Friday: 8:30am to 6:00pm (EST)