AIESEC Egypt
Quality Report
GCDP ICX Quality Report
To:
AIESEC in Italy
AIESEC Egypt
Top Detractor Issues
• Pick Up
• Job Description Clarity
• Job Description Alignment
AIESEC Egypt
Strategies to address these issues
1.
2.
3.
4.
5.
6.
7.
Interns Team Leader
Intners Micro Experience
Pre-Exchange Preparation
LEAD For Interns
Interns National Conference
National Control Board (NCB)
Firefighting
AIESEC Egypt
Intern Team Leader
Objective
• Create a multicultural team where they can improve together their experience
through sharing spaces and tracking of their objectives.
• Deliver Better Experience for fellow Interns though Communicating with LC
regarding interns problems and complains
Local Implementation:
• Each 10 Interns has a Team leader from Same Country ( Country Partners) or
same Project in all LCs .
• Intern has to arrive a week before the rest to align expectations with LCs and
Build Fast Communication Responsive channel.
Value of Initiative
• It is recommended for people with previous AIESEC Experience.
• Fast Communication channel for solving logistical and JD Oriented problems.
AIESEC Egypt
Intern Micro Experience
Objective:
Involve the intern in LCs activities in order to integrate them
into LCs reality and being aware of the social impact AIESEC
cause in society.
Why it is Important for AIESEC:
It will guarantee that our EPs have a deeper understanding of
AIESEC work and impact.
Value for the participant:
Being in contact of other AIESEC opportunities and having
other practical ways to learn about cross cultural leadership.
AIESEC Egypt
Pre Exchange Preparation
A.
Cultural Preparation:
– Main cultural shocks they can face.
– Rules of Internship and Apartments.
– How to behave to Different Classes in Egypt
B.
Exchange Preparation:
– What to do in case of problems/emergency
– What to do in case of problems in their projects
– Reporting System
 Activties
1.
2.
3.
4.
5.
Preparation Sessions for Country Partners EPs Before Arrival.
Physical Interns Preparation Sessions After arrival.
Project Orientation Meeting.
Interns Feedback Meeting.
Welcome Pack & Reception Booklet.
AIESEC Egypt
LEAD for EPs
Objective
Creating a leadership development program to ensure
better reflection for the experience that the EP is having
inside the CY and help his journey to have a huge impact
on him
Local Implementation:
It is going to be co-delivered between the 2 CYs based on
specific Eps that are going to participate to be in it and
they are going to have specific scheduele for it in the
hosting entity and the sending entity would have to close
the LEAD Program in their CY when EP comes back
AIESEC Egypt
Interns National
Conference
Objective
Enriching the experience of the EP in Egypt and ensuring more
elements of cultural development in their experience in Egypt
National Implementation:
The National MC develops 3 days conference based on 3 main
elements:
1. AIESEC Induction
2. Feedback on their experience and providing framework for
solution creation for these problems
3. Think tank and discussion panel on a certain issue in the Egyptian
society and gather their inputs and publicize it on socail media
channels and with Media partners
AIESEC Egypt
National Control Board
What is it ?
The NCB is a National Unbiased controlling body supporting the Quality improvement of exchange Processes in
the country, as well as working arbitrating National cases of exchange quality, Ethics as Legislated in the
Compendium.
Structure:
LC representative( VP) from Every LC Chaired by MCVP ( as members in the board NOT LCVPs to maintain
Unbiased Decisions) where any decision is taken by simple Majority and a National Auditing Teams from all
LCs and Expansions who present its reports to The NCB based on Auditing Visits to Interns
Responsibility:
1. Ensuring the quality standards of the exchange processes in Egypt
2. Deciding and managing the National Exchange Quality Cases
3. Releasing financial reimbursements for LC or interns based on Penalties
4. Creating Exchange Quality enforcing motions and mandates
5. Control Power in the plenary : Legislated Powers in the plenary where no Entity can Influence their Ruling
and every penalty is Obligatory to follow, Violations could affect LC’s Membership to be on violation
6. Within one week after receiving the complaint, the board will meet and discuss the issue. The maximum
time for a decision to be made is 12 days.
AIESEC Egypt
Fire Fighting Techniques
Call Center
Quality Assurance
Teams
Social Media
Groups
• MC having a Call Center 3 days per week Specific Times Ensuring Fast
Response.
• Weekly Checking on NPS
• Maximum Period from Open Case to Closed is 3 days.
• There is national group for interns in the CY to communicate with each
other and with the MC
• LC Interns group to spread the news about any LC activities for interns
AIESEC Egypt
Local Reception Structure
For More Information Please Contact:
MCVP GCDP ICX: Hamdy El Eraky
Email Address: hamdy.eleraky@aiesec.net