Removing Barriers in Recruitment Jane Hatton Director, Evenbreak Kate Headley Director of Consulting, The Clear Company Dispelling some myths Disabled people are: - As productive as their colleagues Take less sick leave Stay longer in their jobs Have fewer work accidents An extension of your talent pool Enhance your employer brand Protected by law Data from Health & Safety Executive (HSE.gov.uk) 2012 What can get in the way? - Fear Lack of knowledge Assumptions, not facts Reactive, not proactive approach Not having the right support No expectation for the agency A lack of trust has developed Words, rather than actions At every stage… - Brand Role and candidate specification Sourcing strategy Application process Shortlisting Interview and assessment Offer and onboarding The risk of a tick box approach In 2011 candidates told us…. - 89.5% of recruiters feel they offer support - 13.2% of candidates feel they get support - 75% of candidates state lack of disability awareness by recruiters as their biggest barrier - 70% have experienced negative assumptions - 74.1% would not declare their disability for fear of not getting the job 2014 Disability confidence – it makes a difference 90% 80% 70% 60% 50% 40% All Candidates 30% 20% 10% 0% Lack of disabiity awareness of staff (79%) Negative assumptions of Lack of provision of Staff not understanding staff (58%) reasonable adjustments candidate's needs (53%) (50%) Biggest barrier remains knowledge at 79% Some encouraging news… 35% of recruiters on ClearAssured journey report more than 10% of their candidates are disabled 50% 45% 40% 35% 30% All Recruiters 25% CA Recruiters Not CA Recruiters 20% 15% 10% 5% 0% None Don't Know <5% 5-10% >10% Just 6% of other recruiters can report the same Quick checklist 1. Involve disabled stakeholders 8. 2. Get the criteria right and stick to it Reasonable adjustments – proactive not reactive 9. 3. Review all documentation and remove killer factors Ask the right questions and then ask them again and again 4. Have an inclusive sourcing strategy 5. Get your agencies on board 6. Ensure accessibility – physical and technical 7. Inclusive assessment – valid and can be adjusted 10. Keep the candidate involved and informed 11. Ensure stakeholders are confident 12. Keep it transparent, objective and rigorous at every stage 13. Collect feedback and use it “Thank you for the support and also the adjustments. I found that the best thing for me was the fact that the interview and the two role plays were carried out in the same room, with the same assessors, with the blinds down. As someone with ASD, I spend a large part of the day taking in the environment… I didn't have to do this in this assessment, which helped me feel a lot calmer.” Successful E.ON candidate Employability – Overcoming Barriers Place your chosen image here. The four corners must just cover the arrow tips. For covers, the three pictures should be the same size and in a straight line. Sustainable and Credible Selection, Leading to Paid Employment Stage 1: Creating the context, and the case for change Stage 2: Creating the Demand End to end strategic workforce planning Stage 3: Creating the Supply Deep educational support, with three way experiential assessment (Candidates, Employers, Educators) Stage 4: Matching Demand to Supply Joint Assessment of Candidates who are successful in Stage 3 Specific to Job Roles Working Together Conference – 17th June 2014 Sharon Goymer – Entry Level Talent Programmes Will Ramsay (wheel chair user) Graduate Development Programme 2014 intake MEng Mechanical Engineer Year in Industry Student 2007 Sponsored Student 2008 – 2014 How do you manage your disability at work? When I go to operational sites, like substations or power stations, it’s important to find out in advance about any access issues and whether the visit is going to be feasible – there aren’t usually any problems when both sides know what to expect. I always take a camera so that someone can take a photo / video of anything important that I can’t see / get to. How would you describe the diversity culture at National Grid? It’s so good that it’s completely unremarkable. 14 Bryony Smith (Aspergers, EDS3, POTS) Engineer Training Programme 2014 MEng Mechanical Engineering Year In Industry Student 2010 Sponsored Student 2010 – 2013 How do you view the support offered by the Resourcing Team? It was great and much appreciated and helped me to relax and concentrate on the things I should be assessed on (teamwork, planning etc.) and not the practical difficulties of things like handwriting lots, or feeling awkward because I needed a break. How would you describe the diversity culture at National Grid? A mature work in progress. 15 Recruitment Process and Adjustments • • • • • • • • • • • • • Recruitment process audited by disability consultant Mitigating Circumstances during initial application process Unconscious Bias Assessor Training Telephone contact prior to Assessment Centre Tour of venue and facilities prior to Assessment Centre Talk through the programme of activities Briefing notes on disability to Assessors and examples of rephrased questions etc. Confidentiality in respect to other candidates Separate room to access laptop Use of IPad in Group Exercise to read brief and note taking Extra time as directed by specialist report Close access to facilities Regular breaks 16