Rapid Re-housing 101 Part II Presented by: Kim Walker Capacity Building Associate Participant Instructions 1. Click on “Audio” on your webinar toolbar and select “Telephone”. Only those in ‘Telephone’ mode will be able to ask questions/make comments out loud. Everyone else will need to use the ‘Chat’ function to participate. 2. Dial in using the dial in number. 3. Enter your Audio pin. 4. When prompted by the presenter, raise your hand to speak. GoToWebinar Support: 800-263-6317 Dial: +1 (xxx) xxx-xxx Access Code: xxx-xxx-xxx Audio PIN: XX Agenda Introduction I. Program Design • Agency Assessment • Policy, Process, Practice (3 P’s) • Staffing • Funding and Program Expenses II. Question & Answer Poll Questions Rapid Re-housing Program Design Program Design: Agency Assessment Capacity to Change 1. Mission, Values, Culture 2. Existing Programs & Internal Resources 3. Change Management 4. External Resources & Funding * Program Design 5. Subsidies* 6. Policy, Practice, Process * 7. Staffing & Staff Development * 8. Community Engagement Program Design: Agency Assessment Capacity to Change 1. Mission, Values, Culture 2. Existing Programs & Internal Resources 3. Change Management 4. Community Engagement Money: Funding Your RRH Program Traditional Homelessness Funds: •HEARTH/ESG •SHP Other Government Sources: •TANF •CDBG •HOME •Housing Trust Funds •State/local funding •EFSP (FEMA) •SSVF (Veterans and their families) A Bit More Outside the Box… • Foundations & private donors • Faith community Money: Program Budgeting Subsidies Start Up Rental/Utility Assistance Start Up Relocation Assistance Seed Money Money: Subsidy Design • Assistance is short- to medium-term (not exceeding two years) • Have to make decisions based on deep vs. shallow, maximum subsidy allowed, etc. • Don’t count on a permanent subsidy Income-Based Subsidies INCOME BASED Jane makes $400/month She pays 40% of her salary ($160) towards rent. The percentage remains the same no matter what. If income increases, subsidy decreases. CONS: Disincentive to work Potential cliff effect Flat Subsidies If income increases, subsidy remains the same. CONS: Lack of flexibility; may have to be readjusted FLAT SUBSIDY Peter makes $500 a month. His rent is $650 a month; he pays $250 of this. He will pay the same amount ($250) regardless of fluctuations in income. Declining Subsidies DECLINING SUBSIDY Phil and Tanya start by paying $300 a month. After three months, they pay $350. Every three months their subsidy declines until they are able to assume their full rent. Regardless of income, subsidy will decrease over time. CONS: Not as flexible if things don’t go as planned (like income-based) ProgramProgram Design: Subsidies Design: Some Options for Designing a Rental Subsidy Program Subsidy Model Benefits Risks Income-based subsidy: household pays a fixed percentage of their income for rent (e.g. 40% or 50% or 60%, etc.) Household will be able to pay rent even if their income drops because the subsidy will increase. Household has more discretionary money if income increases. Increase in family’s share of rent occurs only when/if income also increases. As income increases, rent increases, which many people perceive as a disincentive to work. The deeper the subsidy, the greater the cliff effect. Income-based subsidies offer little incentive to secure smaller units or less expensive housing. Income-based subsidies are more difficult for program budgeting. Flat subsidy: Subsidy is based on individual’s rent or on apartment size (e.g. $300 for a two-bedroom apartment, $400 for a threebedroom unit, etc.); the subsidy is fixed. Subsidy can be deep or shallow. If the subsidy is shallow, the cliff effect is small. Household can see exactly how much more income is needed to replace subsidy. As income increases, rental assistance stays the same, creating an incentive for work. Flat subsidies offer some incentive for obtaining smaller, less expensive housing. Flat subsidies are easier to use in program budget planning. If income decreases due to job layoff or cut in hours/benefits, or if rents increase, the flat subsidy may not be enough to assure housing retention. Re-evaluation of the subsidy amount would be necessary. Declining subsidy: Whether income-based or flat, the subsidy would decline in “steps,” based upon a fixed timeline or when the individual has reached specific goals. The steps are known in advance and act as deadlines for progressive increases in income. Reduces cliff effect because rental assistance is fairly low by the end of the subsidy period. Due to the local job market or the individual’s limited employability, income increases may not be possible or may not occur in the amounts and according to the timelines the subsidy program has set. Program Design: 3 P’s Policy, Practice, Process Transitioning to a housing first approach means that you will be changing the way families experience your program and the way your staff interact with clients. Outcomes & Expectations Program Requirements Pre/Post Housing Service Planning and Coordination Referral and Intake Procedures Program Design: Staffing Housing Locator Role • Understands the needs and concerns of landlords • Able to help participants identify their housing needs • Knowledgeable about landlord-tenant law Program Design: Staffing Case Manager Role • Provides case management at intake, during and/or after housing placement • Links clients to mainstream and community resources • Helps client identify and avoid behaviors that contribute to housing instability • Helps client identify short- and intermediate-term goals Program Design: Staffing Income/Benefits Coordinator Role • Specializes in one or more areas relating to income and benefits • Assists client in accessing mainstream income and benefits resources at shelter entry Program Design: Staffing Program Administrator Role • Overall program coordination • Assures program targets will be met • Adjusts program activities and resources as needed Program Design: Staffing Critical Skills • Ability to work with LL’s • Knowledge of mainstream community resources • Culturally competent • Ability to handle crisis situations • Experience working with families with multiple needs Program Design: Staffing Decisions • Staffing Resources Allocation • Staff Development • Hiring Rapid Re-housing Logic Model Objectives Overall goal or measure of success Inputs Staff, funding, community partners and other resources (existing and needed) for your project • Reduce the • 2 Housing length of time Specialists, 2 Case households spend Managers homeless • Short-term rent • Increase the rate subsidies at which households are • Landlord placed in partners permanent housing Constraints: Activities Service Components • Housing and Resource Assessment • Housing search and placement Outputs Ways to measure your activities. • number of assessments to be conducted, subsidies to be provided • case management sessions to be delivered Outcomes Client level outcome targets Measurement Strategies Methods for tracking data • 80% of • HMIS data households will be placed in permanent housing within 30 days of intake. Advanced Class: Think System Level • Expanding populations • Coordinated intake • Regional coordination • Think complete package: reducing new entries, length of stay, and repeat entries Contact Us! Contact Us Center for Capacity Building thecenter@naeh.org Kim Walker kwalker@naeh.org 202-942-8292