Data Visualization and Discovery: Start Today to Change Your Future Adrienne Bryant, Member and Database Manager Association of Florida Colleges David Stephenson, Director, IT Worldwide ERC Deborah Herrin, Senior Director, IT The Optical Society Debbie King, CEO DSK Solutions Agenda • Data Visualization and Data Discovery (Debbie King 10 min) • “Data: Your Blueprint to Success” Infographic. The Association of Florida Colleges data story (Adrienne Bryant 10 min) • Worldwide ERC (Employee Relocation Council) data story (David Stephenson 10 min) • The Optical Society (OSA) data story (Debbie Herrin 10 min) • Create a dashboard in 10 minutes with Tableau (Debbie King 10 min) • Questions (All 10 min) Top 4 Business Intelligence Trends: • Data Visualization • Data Discovery • Predictive Analytics • Big Data “In 2012 data discovery became mainstream” Gartner’s 2013 Magic Quadrant Report Hal Varian, Google’s chief economist: “The ability to take data—to be able to understand it, to process it, to extract value from it, to visualize it, to communicate it—that’s going to be a hugely important skill in the next decades.” http://www.mckinsey.com/insights/innovation/hal_varian_on_how_the_web_challenges_managers The Importance of Questions The quality of your answers depends on the quality of your questions. Thoughtful Questions • Do our members use data to make decisions? • What is important to our member’s customers? • What is the profile of our “ideal” member? • How does our data map to our strategic plan? • Who are our “at-risk” members? • How do we measure member engagement? Thinking is slow. Seeing is FAST. Cerebral Cortex Thinking Visual Cortex Seeing http://upload.wikimedia.org/wikipedia/commons/thumb/0/04/Human_Brain_sketch_with_eyes_and_cerebrellum.svg/1000px-Human_Brain_sketch_with_eyes_and_cerebrellum.svg.png A Picture is Worth a Thousand Numbers It’s All Relative Pattern Perception Data Discovery How do you make decisions today? CREATE NEW MEMBER BENEFITS FIND NON-DUES REVENUE RETAIN MEMBERS RECRUIT NEW MEMBERS INCREASE MEMBER SATISFACTION INCREASE MEETING ATTENDENCE The Importance of Data According to Harvard Business Review, top performing organizations are 5x more likely to use data to make decisions Instinct http://hbr.org/2012/10/big-data-the-management-revolution Data “A Bicycle for the Mind” http://folklore.org/projects/Macintosh/images/bicycle.gif Gartner 2013 Magic Quadrant Gartner’s analysis is the most anticipated and highly respected in the industry. Data: Your Blueprint for Success ASAE Data Analytics Task Force http://blueprint2success.org/ Data Quality Management www.blueprint2success.org Data Visualization www.blueprint2success.org Data Discovery www.blueprint2success.org Predictive Analytics www.blueprint2success.org Big Data www.blueprint2success.org I’ve got data, now what? www.blueprint2success.org How Do I Get Started? Thank You! Adrienne Bryant, Association of Florida Colleges ABryant@myafchome.org David Stephenson, Worldwide ERC DStephenson@worldwideerc.org Deborah Herrin, the Optical Society dherri@osa.org Debbie King, DSK Solutions dking@dsksolutions.com