Task Force for Business & Stability
Operations -- Afghanistan
(TFBSO-A)
EFT Assistance Center
27th Oct 2010
Electronic Funds Transfer
Mission of Electronic Funds Transfer
Assistance Center (EFT AC)
“To serve as a unifying voice across EFT
participants and stakeholders to address
problems that arises in executing EFT
payments within Afghanistan.”
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Who We Are ?
• EFT AC is the EFT payments one stop shop
assisting all EFT Stakeholders in Afghanistan
such as: USG Contracting, USG Finance,
Afghan Vendors, and Afghan Banks.
• We are highly trained representatives who are
fluent in Dari, and English to assist you with all
your EFT issues.
• We are located in Kabul and we are here to
assist six days a week from 8am-4pm.
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EFT Form
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EFT Form - Instructions
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Geographic Distribution of EFT Capable Banks
• TFBSO – EFT Capability Criteria
 9 EFT-Capable operating banks
--Registered with Central Bank of Afghanistan
--Functional Core Banking System (CBS)
--SWIFT capable (International transactions)
--Has minimum total of 2 branches - 1 in Kabul
 208 EFT Capable branches
distributed through all populated areas
EFT-Capable Bank
Branches
Shir Khan
Keleft
Kabul Bank
72
Azizi Bank
64
Balkh
Jeyretan
Mazar-e
Sar-e Pol
Sharif
Eshkashem
Konduz
Samangan
Baghlan
HQ 10
Pol-e Khomri
AIB Bank
15
BRAC Bank
7
First Micro Finance
21
Maiwand Bank
16
Ghazanfar Bank
9
Herat
2
Alfalah Bank
2
Total
208
Jalalabad
Kabul
Baraki
Baghran
Ghazni
`
Khowst
Shkin
Tarin Kowt
Farah
Habib Bank
Bagram
Bamyan
Qalat
Geresk
Zaranj
Lashkar Gah
Kandahar
Spin Boldak
PAKISTAN
Quetta
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Common EFT Problems…
•Vendor name on contract does not match name
on bank account
✘
•Bank account information is incorrect. (Ex.
Account number, Account Name.)
•Banks are delayed in posting the EFT to vendor’s
account
•Selected bank is not EFT capable
•Missing or incorrect EFT information (Swift, IBAN, ACH)
•EFT Forms not being typed
•Using personal account instead corporate account
Notes :
•We recommend using Afghan bank accounts for contracts
that will be paid in Afghan currency,
✔
•Invoices should be submitted in Afghan currency for these
contracts to avoid possible issues
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Required Documents that we need …
The following is a list of the documents that you are
required to submit in order to receive assistance with EFT
payment issues:
• Typed and not handwritten EFT Form
• Copy of the invoice
•Copy of DD250
• Copy of the first page of the contract / Schedule of
Payment (if available)
• Modifications (if any)
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Communicating with the EFT Assistance Center…
The EFT Assistance Center has established the following means for
vendors to communicate with us:
-EFT Help Line: 070-693-9909 & 0793-372-408
-DSN Number: 237-1948 & 237-0032
-EFT E-Mail:
Note: To call from Afghanistan Cell to DSN dial (0701132000) wait for
the tone and then dial DSN number
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