Agenda
What is a Device?
Optimized versus Compatible (that is, Aries versus 3PIP)
Finding Information On What Partners, Products, and
Versions are Qualified
Who Has Enabled What
Product/Partner Distinctions
Examples of Previous Support Issues
IP phones
Web cameras
Conference
room devices
Headsets
Gateways
Load
balancers
Optimized (Aries) - Partner devices running Lync Phone Edition software built
and maintained by Microsoft
3 partners, 7 unique SKUs
Program closed to new partners and devices
High bar for design change requests (DCRs) and bug fixes
Compatible (3PIP) - Complete partner solution (all hardware and software)
Based on redline and Lync partner specs.
No Microsoft software or reference implementations
Tested and qualified by Lync partner lab or third party (Tekvizion / Wipro)
4+ partners, ~25+ unique SKUs
3PIP – Third-Party Interop Program. Internal term we used for compatible program
when launched.
Conference
Knowledge worker
Common area
Optimized
Compatible
Knowledge worker
Wireless
Common area
Admin / Reception
Conference
Possibilities- ATAs, paging, etc.
Requirements are either core or extended
Every qualified IP phone must meet core program requirements
IP phones may implement specific extended capabilities
Capabilities not in the scope of the program are not tested
Core
• Interop with Lync
endpoints and
topologies
Firewall/NAT traversal
Basic calling and call
controls
No gateways or other IP
intermediaries required
Extended
• Lync-IP Phone BetterTogether
Lync conferencing
Wideband acoustics
Exchange integration
(calendar, Outlook, and
so on)
Not in scope
• Non-Lync capabilities
For example, browsing,
custom ring tones
Physical characteristics of
the device
6
Close engagement with Lync partner team
Access to NDA specs built on top of redline
~400-500 qualification tests focusing on interop,
topologies
Firewall/network address translation (NAT) traversal
Failover/resiliency in branch, data center
Call Admission Control (CAC), media bypass
Works with Lync, Aries, Mediation Server, other qualified endpoints
For example, the Audiocodes 420HD IP phone just got qualified on Sept. 19th.
http://www.audiocodes.com/products/420hd
Lower cost, better UC experience with Office integration and communications enabled business processes
(CEBP)
Supports mobile/remote working scenarios
Telephony department buys IP phone, information worker plugs headset into it
Gartner: Let Your Users Decide Between Using Smartphones or Desk Phones
Passes switch/port ID to Location Information Server for E-911
Not required, but make sure to order adapters
Admin pre-provisions phones for Move-Add-Change (MAC) tech install
Configure call control behavior, block external usage, least user intervention
Hot-desking support for temporary use by Enterprise Voice user
Features
Compatible
(2010-11)
Compatible
(2011-12)
Compatible*
(2013)
Optimized
(2010)
Optimized
(2013)
Audio quality
Narrowband
Wideband
(G722)
Wideband
(G722, RTA)
Wideband
(G722, RTA)
Wideband
(G722, RTA)
Supported
Supported
Supported
Supported
PIN sign in / certificate auth
Lync contacts and presence
Supported
Supported
Supported
Supported
Supported
LLDP
Supported
Supported
Supported
Supported
Supported
Lync conference participation
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Lync conference full capabilities
Branch resiliency
Supported
Supported
Boss/Admin
Supported
Supported
Call Park
Supported
Supported
Supported
Supported
E911
Supported
Supported`
Supported
Supported
Music on hold
Supported
Supported
Supported
Global directory search
Supported
Supported
Supported
Supported
Supported
Transfer to mobile
Supported
Supported
Supported
Supported
Supported
PC Pairing / Click to call
Tentative
Supported
Supported
Exchange calendar and 1-click join
Tentative
Supported
Supported
Supported
Office 365 support
Lync hosted pack support
Supported
Integrated update and
troubleshooting
Multi-protocol stack for easy
migration to Lync
*- Features planned as part of 2013
partner releases
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
802.1x(TODO)
Paging and other vendor extensions
Supported
Supported
Supported
Supported
Supported
PC tethering
Exchange integration
Centralized Conferencing Control Protocol
(CCCP) conferencing
Office 365 sign in
Compatible phones
support features not in
Aries
Dual registration
Boss/Admin shared line appearance
Paging/push to talk
802.1x
Hosted pack sign-in
Web UI
Custom provisioning capabilities
Scenario
Optimized (Aries)
Compatible (3PIP)
Upgrade
Lync Server CAB
TFTP, manual upload
(web UI), Snom - Lync
CAB.
Log access
Server upload, remote
FTP (CU7)
Web UI download,
syslog.
Sign in
PC (tethered), PIN
PIN, user/pass from
keypad, local/TFTP
config files or web UI.
PC coming.
Conferencing
MCU-based (CCCP)
Local multiparty calling,
joining of CCCP.
Polycom deployment mode
End user sign in (Aries style) - Phone must be in “Lync profile mode”
Centrally managed deployment/sign-in - Additional FTP server and PLCM config
KIRK/DECT deployment and provisioning
Always do a reset of 3PIP phones when redeploying
Moving phones between subnets does not release IP address
Changing user sign in
Upgrade from non-Lync to Lync qualified builds
E911 for cordless devices (Spectralink and KIRK) location reporting is not qualified by Microsoft
Where to find IP phone info
http://technet.microsoft.com/en-us/lync/gg278172