Lync Like You’ve Never Seen It Before Wi-Fi Challenges in the Mobile Workplace 3+ mobile devices per user - BYOD Unpredictable Voice, Video and UC traffic over mobile devices Sticky clients don’t roam well Common UC Over Wi-Fi Challenges Client Side Limitations Wi-Fi Limitations • RF is a limited bandwidth resource • WMM traffic prioritization depends on wired network prioritization. • No troubleshooting capabilities for Lync (multiple media types in 1 • High Client Diversity • BYOD Security and on-boarding • Client Roaming not optimized • Client do not support upstream tagging encrypted stream) Wired LAN Limitations • Wired network may lose traffic priority indicators • Legacy wired network may incorrectly tag traffic • UC Servers are often not configured to tag Aruba with Lync: Heuristics or SDN API Heuristics based detection – Lync traffic is identified based on known characteristics of Lync Voice and Video. As the Lync traffic traverses the controller it is inspected and classified as either Voice or Video and the appropriate QoS settings are applied to them. (UCOIP: http://technet.microsoft.com/en-us/lync/gg131938 under Networking) SDN API based detection – Lync traffic is identified through the integration between the Lync Front End server and the WLAN controllers via Microsoft’s SDN API. The Lync front End server sends messages to the Aruba Controller identifying Lync traffic by type and endpoint. (UCOIP: http://technet.microsoft.com/en-us/lync/hh972602 under SDN) • • • QoS for voice, video, and desktop sharing media flows Real-time monitoring for voice and video call quality App RF technology enables Lync aware RF Management Traffic streams as Lync voice, video and desktop sharing and tagged appropriately Load balancing and Client Match ensure reliable voice and video communications Traffic Re-tagging Traffic Re-tagging SDN API Information Traffic Prioritization RF Optimization The SDN Manager sends in-call and post-call statistics to the controller Voice, Video and Desktop sharing streams are appropriately tagged over LAN, WAN and Wi-Fi Lync aware adaptive Radio Management, Airtime Fairness ensure optimal RF performance All Good! Wi-Fi Problem Something Else Identify Client Configuration Errors Usage Trends Troubleshooting User – “Jenny” – Calls Help Desk Individual Call Records User-Specific Trends • • • • • End-To-End Visibility Higher Up-Time Untethered Mobility Workplace Collaboration Happy End Users http://www.microsoft.com/en-us/download/details.aspx?id=39714 http://blogs.technet.com/b/lync/archive/2013/12/17/lync-andsoftware-defined-networking.aspx http://www.arubanetworks.com/solutions/lync/ lyncready@arubanetworks.com